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Question on 64-bit

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  • Joe Saxon
    I read somewhere on the net that the 64-bit drivers are actually in the C: windows system32 folder and the 32-bit drivers are actually in the
    Message 1 of 11 , Apr 3, 2007
    • 0 Attachment
      I read somewhere on the net that the 64-bit drivers are actually in the
      C:\windows\system32 folder and the 32-bit drivers are actually in the
      C:\windows\SYSWOW64 directly. Is that correct and why if it is correct, that
      is confusing as all hell.





      The reason why I ask this is because when I tried to repair my iTunes
      installation I got the vbscript error and I read that I had to re-register
      it. So I went to the SYSTEM32 folder and registered the dll, but still got
      the error, I realize that iTunes is a 32-bit program. I then went to the
      SYSWOW64 directly and registered the vbscript.dll and then the repair of
      iTunes worked, which would lead me to believe that since iTunes is a 32-bit
      program, when I registered the SYSWOW64 vbscript.dll the installation
      worked, if it is true that the drivers are in the other directory.



      [Non-text portions of this message have been removed]
    • Wagner, C. Marc
      The downside of running 64-bit Vista is that few third-party vendors have their 64-bit drivers ready (or even started). That s why iTunes won t work - even
      Message 2 of 11 , Apr 3, 2007
      • 0 Attachment
        The downside of running 64-bit Vista is that few third-party vendors
        have their 64-bit drivers ready (or even started). That's why iTunes
        won't work - even though they have a Vista-compatible iTunes, it is for
        32-bit Vista only!



        Unless you are running a server, there is no compelling reason to run
        64-bit Vista anyway so few third-party vendors support it.



        C. MARC WAGNER

        Services Development Specialist

        UITS, Student Technology Centers

        Indiana University, Bloomington



        Check Your Printing Allotment @ http://printing.stc.indiana.edu
        <blocked::http://printing.stc.indiana.edu/>



        From: Windows_Vista_operating_system@yahoogroups.com
        [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Joe
        Saxon
        Sent: Tuesday, April 03, 2007 10:24 AM
        To: Windows_Vista_operating_system
        Subject: [Vista] Question on 64-bit



        I read somewhere on the net that the 64-bit drivers are actually in the
        C:\windows\system32 folder and the 32-bit drivers are actually in the
        C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
        that
        is confusing as all hell.

        The reason why I ask this is because when I tried to repair my iTunes
        installation I got the vbscript error and I read that I had to
        re-register
        it. So I went to the SYSTEM32 folder and registered the dll, but still
        got
        the error, I realize that iTunes is a 32-bit program. I then went to the
        SYSWOW64 directly and registered the vbscript.dll and then the repair of
        iTunes worked, which would lead me to believe that since iTunes is a
        32-bit
        program, when I registered the SYSWOW64 vbscript.dll the installation
        worked, if it is true that the drivers are in the other directory.

        [Non-text portions of this message have been removed]





        [Non-text portions of this message have been removed]
      • Joe Saxon
        Unfortunately I don t have any choice in the matter. My XP computer was going downhill fast so I traded it in on another notebook at COMPUsa in February. They
        Message 3 of 11 , Apr 3, 2007
        • 0 Attachment
          Unfortunately I don't have any choice in the matter. My XP computer was
          going downhill fast so I traded it in on another notebook at COMPUsa in
          February. They had a sale on it and it ended up being a Vista Ultimate
          64-bit. I have contacted them about possibly downgrading to Vista Ultimate
          32-bit. Their response was to download the Windows Upgrade Advisor and run
          it and look what my options are. So I downloaded it and tried to run it, and
          guess what? It doesn't run under a 64-bit version. None of the add-ons for
          Windows Media Center work with the 64-bit version of Media Center, and
          Showtime told me the other day they have no intentions at this time to ever
          support Windows Media Center 64-bit, so my Windows Media Center is
          worthless.

          As far as iTunes; it was running fine on my 64-bit Vista and then I tried to
          start it today and it told me that something was wrong and iTunes needed to
          be re-installed. Then I found my saved download and tried to install it and
          it gave me an error that vbscript was not registered or an anti-virus
          program was blocking the script from running. Turned off my anti-virus and
          tried again to no avail, same message. I then did a google search and found
          a site that had the same problem on Vista and talked about registering the
          .dll again and then trying to install. I went to the SYSTEM32 folder and
          registered vbscript.dll and tried to reinstall and it failed. I then went to
          the SYSWOW64 directory and registered the vbscript.dll there. Tried the
          installation and it worked. iTunes is up and running fine.

          Back to my original question, is it true that the 64-bit drivers reside in
          SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember reading that
          somewhere on the net, but it was a forum for the beta release of Vista, so I
          wasn't sure if they maintained the same directory structure through the
          beta's into the release. I understand why it would be that way since so many
          programs are written that point to the %WINDIR%\system32 folder, so putting
          the 64-bit drivers in that folder would make sense since it is a 64-bit
          operating system. My only question though, is it true, are the 64-bit in
          SYSTEM32 and 32-bit in SYSWOW64?



          -----Original Message-----
          From: Windows_Vista_operating_system@yahoogroups.com
          [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Wagner,
          C. Marc
          Sent: Tuesday, April 03, 2007 3:41 PM
          To: Windows_Vista_operating_system
          Subject: RE: [Vista] Question on 64-bit

          The downside of running 64-bit Vista is that few third-party vendors
          have their 64-bit drivers ready (or even started). That's why iTunes
          won't work - even though they have a Vista-compatible iTunes, it is for
          32-bit Vista only!



          Unless you are running a server, there is no compelling reason to run
          64-bit Vista anyway so few third-party vendors support it.



          C. MARC WAGNER

          Services Development Specialist

          UITS, Student Technology Centers

          Indiana University, Bloomington



          Check Your Printing Allotment @ http://printing.stc.indiana.edu
          <blocked::http://printing.stc.indiana.edu/>



          From: Windows_Vista_operating_system@yahoogroups.com
          [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Joe
          Saxon
          Sent: Tuesday, April 03, 2007 10:24 AM
          To: Windows_Vista_operating_system
          Subject: [Vista] Question on 64-bit



          I read somewhere on the net that the 64-bit drivers are actually in the
          C:\windows\system32 folder and the 32-bit drivers are actually in the
          C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
          that
          is confusing as all hell.

          The reason why I ask this is because when I tried to repair my iTunes
          installation I got the vbscript error and I read that I had to
          re-register
          it. So I went to the SYSTEM32 folder and registered the dll, but still
          got
          the error, I realize that iTunes is a 32-bit program. I then went to the
          SYSWOW64 directly and registered the vbscript.dll and then the repair of
          iTunes worked, which would lead me to believe that since iTunes is a
          32-bit
          program, when I registered the SYSWOW64 vbscript.dll the installation
          worked, if it is true that the drivers are in the other directory.

          [Non-text portions of this message have been removed]





          [Non-text portions of this message have been removed]




          Yahoo! Groups Links
        • Wagner, C. Marc
          I would suggest that you call Microsoft and explain your problem and see what they say. The other thing I would do is escalate your complaint with CompUSA and
          Message 4 of 11 , Apr 4, 2007
          • 0 Attachment
            I would suggest that you call Microsoft and explain your problem and see what they say. The other thing I would do is escalate your complaint with CompUSA and insist that they take the computer back - OR that they give you a Vista downgrade.

            The fact that iTunes worked for awhile doesn't mean too much. if you want to anyway, I'd suggest downloading Apple's MOST RECENT version of iTunes -- not the code you've used in the past.

            I had a similar problem playing Protected-AAC files under 32-bit Vista until Apple developed a Vista patch. Now the patch is built-into the latest version.

            C. Marc Wagner
            Services Development Specialist
            UITS, Student Technology Centers
            Indiana University, Bloomington
            ==========
            BlackBerry Enterprise Server

            ----- Original Message -----
            From: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
            To: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
            Sent: Tue Apr 03 21:48:02 2007
            Subject: RE: [Vista] Question on 64-bit

            Unfortunately I don't have any choice in the matter. My XP computer was
            going downhill fast so I traded it in on another notebook at COMPUsa in
            February. They had a sale on it and it ended up being a Vista Ultimate
            64-bit. I have contacted them about possibly downgrading to Vista Ultimate
            32-bit. Their response was to download the Windows Upgrade Advisor and run
            it and look what my options are. So I downloaded it and tried to run it, and
            guess what? It doesn't run under a 64-bit version. None of the add-ons for
            Windows Media Center work with the 64-bit version of Media Center, and
            Showtime told me the other day they have no intentions at this time to ever
            support Windows Media Center 64-bit, so my Windows Media Center is
            worthless.

            As far as iTunes; it was running fine on my 64-bit Vista and then I tried to
            start it today and it told me that something was wrong and iTunes needed to
            be re-installed. Then I found my saved download and tried to install it and
            it gave me an error that vbscript was not registered or an anti-virus
            program was blocking the script from running. Turned off my anti-virus and
            tried again to no avail, same message. I then did a google search and found
            a site that had the same problem on Vista and talked about registering the
            .dll again and then trying to install. I went to the SYSTEM32 folder and
            registered vbscript.dll and tried to reinstall and it failed. I then went to
            the SYSWOW64 directory and registered the vbscript.dll there. Tried the
            installation and it worked. iTunes is up and running fine.

            Back to my original question, is it true that the 64-bit drivers reside in
            SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember reading that
            somewhere on the net, but it was a forum for the beta release of Vista, so I
            wasn't sure if they maintained the same directory structure through the
            beta's into the release. I understand why it would be that way since so many
            programs are written that point to the %WINDIR%\system32 folder, so putting
            the 64-bit drivers in that folder would make sense since it is a 64-bit
            operating system. My only question though, is it true, are the 64-bit in
            SYSTEM32 and 32-bit in SYSWOW64?

            -----Original Message-----
            From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
            [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner,
            C. Marc
            Sent: Tuesday, April 03, 2007 3:41 PM
            To: Windows_Vista_operating_system
            Subject: RE: [Vista] Question on 64-bit

            The downside of running 64-bit Vista is that few third-party vendors
            have their 64-bit drivers ready (or even started). That's why iTunes
            won't work - even though they have a Vista-compatible iTunes, it is for
            32-bit Vista only!

            Unless you are running a server, there is no compelling reason to run
            64-bit Vista anyway so few third-party vendors support it.

            C. MARC WAGNER

            Services Development Specialist

            UITS, Student Technology Centers

            Indiana University, Bloomington

            Check Your Printing Allotment @ http://printing.stc.indiana.edu <http://printing.stc.indiana.edu>
            <blocked::http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> >

            From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
            [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Joe
            Saxon
            Sent: Tuesday, April 03, 2007 10:24 AM
            To: Windows_Vista_operating_system
            Subject: [Vista] Question on 64-bit

            I read somewhere on the net that the 64-bit drivers are actually in the
            C:\windows\system32 folder and the 32-bit drivers are actually in the
            C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
            that
            is confusing as all hell.

            The reason why I ask this is because when I tried to repair my iTunes
            installation I got the vbscript error and I read that I had to
            re-register
            it. So I went to the SYSTEM32 folder and registered the dll, but still
            got
            the error, I realize that iTunes is a 32-bit program. I then went to the
            SYSWOW64 directly and registered the vbscript.dll and then the repair of
            iTunes worked, which would lead me to believe that since iTunes is a
            32-bit
            program, when I registered the SYSWOW64 vbscript.dll the installation
            worked, if it is true that the drivers are in the other directory.

            [Non-text portions of this message have been removed]

            [Non-text portions of this message have been removed]

            Yahoo! Groups Links
          • Joe Saxon
            Thanks for your help, but that still doesn t answer my original question. Are the 32-bit drivers stored in C: WINDOWS SYSWOW64 and the 64-bit drivers stored in
            Message 5 of 11 , Apr 4, 2007
            • 0 Attachment
              Thanks for your help, but that still doesn't answer my original question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are, I've read it elsewhere on the net, but I just wanted to verify.

              Wouldn't running a 32-bit operating system on a 64-bit machine defeat the purpose of having a 64-bit processor?
              JFYI- I never complained to CompUSA because I bought it in a Miami CompUSA store and I live in Fort Lauderdale and don't feel like traveling back for nothing.

              The iTunes that I installed was the latest version. I always download them and overwrite the old copy in the folder I store my downloaded application files.


              -----Original Message-----
              From: Windows_Vista_operating_system@yahoogroups.com [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Wagner, C. Marc
              Sent: Wednesday, April 04, 2007 8:11 AM
              To: Windows_Vista_operating_system@yahoogroups.com
              Subject: Re: [Vista] Question on 64-bit

              I would suggest that you call Microsoft and explain your problem and see what they say. The other thing I would do is escalate your complaint with CompUSA and insist that they take the computer back - OR that they give you a Vista downgrade.

              The fact that iTunes worked for awhile doesn't mean too much. if you want to anyway, I'd suggest downloading Apple's MOST RECENT version of iTunes -- not the code you've used in the past.

              I had a similar problem playing Protected-AAC files under 32-bit Vista until Apple developed a Vista patch. Now the patch is built-into the latest version.

              C. Marc Wagner
              Services Development Specialist
              UITS, Student Technology Centers
              Indiana University, Bloomington
              ==========
              BlackBerry Enterprise Server

              ----- Original Message -----
              From: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
              To: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
              Sent: Tue Apr 03 21:48:02 2007
              Subject: RE: [Vista] Question on 64-bit

              Unfortunately I don't have any choice in the matter. My XP computer was
              going downhill fast so I traded it in on another notebook at COMPUsa in
              February. They had a sale on it and it ended up being a Vista Ultimate
              64-bit. I have contacted them about possibly downgrading to Vista Ultimate
              32-bit. Their response was to download the Windows Upgrade Advisor and run
              it and look what my options are. So I downloaded it and tried to run it, and
              guess what? It doesn't run under a 64-bit version. None of the add-ons for
              Windows Media Center work with the 64-bit version of Media Center, and
              Showtime told me the other day they have no intentions at this time to ever
              support Windows Media Center 64-bit, so my Windows Media Center is
              worthless.

              As far as iTunes; it was running fine on my 64-bit Vista and then I tried to
              start it today and it told me that something was wrong and iTunes needed to
              be re-installed. Then I found my saved download and tried to install it and
              it gave me an error that vbscript was not registered or an anti-virus
              program was blocking the script from running. Turned off my anti-virus and
              tried again to no avail, same message. I then did a google search and found
              a site that had the same problem on Vista and talked about registering the
              .dll again and then trying to install. I went to the SYSTEM32 folder and
              registered vbscript.dll and tried to reinstall and it failed. I then went to
              the SYSWOW64 directory and registered the vbscript.dll there. Tried the
              installation and it worked. iTunes is up and running fine.

              Back to my original question, is it true that the 64-bit drivers reside in
              SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember reading that
              somewhere on the net, but it was a forum for the beta release of Vista, so I
              wasn't sure if they maintained the same directory structure through the
              beta's into the release. I understand why it would be that way since so many
              programs are written that point to the %WINDIR%\system32 folder, so putting
              the 64-bit drivers in that folder would make sense since it is a 64-bit
              operating system. My only question though, is it true, are the 64-bit in
              SYSTEM32 and 32-bit in SYSWOW64?

              -----Original Message-----
              From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
              [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner,
              C. Marc
              Sent: Tuesday, April 03, 2007 3:41 PM
              To: Windows_Vista_operating_system
              Subject: RE: [Vista] Question on 64-bit

              The downside of running 64-bit Vista is that few third-party vendors
              have their 64-bit drivers ready (or even started). That's why iTunes
              won't work - even though they have a Vista-compatible iTunes, it is for
              32-bit Vista only!

              Unless you are running a server, there is no compelling reason to run
              64-bit Vista anyway so few third-party vendors support it.

              C. MARC WAGNER

              Services Development Specialist

              UITS, Student Technology Centers

              Indiana University, Bloomington

              Check Your Printing Allotment @ http://printing.stc.indiana.edu <http://printing.stc.indiana.edu>
              <blocked::http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> >

              From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
              [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Joe
              Saxon
              Sent: Tuesday, April 03, 2007 10:24 AM
              To: Windows_Vista_operating_system
              Subject: [Vista] Question on 64-bit

              I read somewhere on the net that the 64-bit drivers are actually in the
              C:\windows\system32 folder and the 32-bit drivers are actually in the
              C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
              that
              is confusing as all hell.

              The reason why I ask this is because when I tried to repair my iTunes
              installation I got the vbscript error and I read that I had to
              re-register
              it. So I went to the SYSTEM32 folder and registered the dll, but still
              got
              the error, I realize that iTunes is a 32-bit program. I then went to the
              SYSWOW64 directly and registered the vbscript.dll and then the repair of
              iTunes worked, which would lead me to believe that since iTunes is a
              32-bit
              program, when I registered the SYSWOW64 vbscript.dll the installation
              worked, if it is true that the drivers are in the other directory.

              [Non-text portions of this message have been removed]

              [Non-text portions of this message have been removed]

              Yahoo! Groups Links







              Yahoo! Groups Links
            • Wagner, C. Marc
              Joe - I am sorry but I cannot answer your specific question but the public Microsoft knowledgebase should have the information that you need. All Intel Pentium
              Message 6 of 11 , Apr 4, 2007
              • 0 Attachment
                Joe -

                I am sorry but I cannot answer your specific question but the public Microsoft knowledgebase should have the information that you need.

                All Intel Pentium D and Celeron D processors, as well as Core 2 Duo processors, will run either 32-bit or 64-bit Vista code. (I think Pentium 4 w/HT will too!)

                64-bit Vista will run marginally faster than 32-bit Vista on these processors and it will address more than 4GB of RAM but it doesn't do you any good if the 64-bit drivers that you need are not available. You might ask Apple when they plan to have 64-bit drivers available but they may not know.

                64-bit Vista is capable of running 32-bit code natively but, unlike applications, drivers must still be 64-bit aware.

                Did the computer come with Vista media? If it did, there is an outside chance that 32-bit code also resides on the DVD. You might check that out.

                Microsoft may also be willing to exchange your 64-bit license for a 32-bit license if that would be acceptable to you.

                Good luck!

                C. Marc Wagner
                Services Development Specialist
                UITS, Student Technology Centers
                Indiana University, Bloomington
                ==========
                BlackBerry Enterprise Server

                ----- Original Message -----
                From: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
                To: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
                Sent: Wed Apr 04 15:17:05 2007
                Subject: RE: [Vista] Question on 64-bit

                Thanks for your help, but that still doesn't answer my original question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are, I've read it elsewhere on the net, but I just wanted to verify.

                Wouldn't running a 32-bit operating system on a 64-bit machine defeat the purpose of having a 64-bit processor?
                JFYI- I never complained to CompUSA because I bought it in a Miami CompUSA store and I live in Fort Lauderdale and don't feel like traveling back for nothing.

                The iTunes that I installed was the latest version. I always download them and overwrite the old copy in the folder I store my downloaded application files.

                -----Original Message-----
                From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner, C. Marc
                Sent: Wednesday, April 04, 2007 8:11 AM
                To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                Subject: Re: [Vista] Question on 64-bit

                I would suggest that you call Microsoft and explain your problem and see what they say. The other thing I would do is escalate your complaint with CompUSA and insist that they take the computer back - OR that they give you a Vista downgrade.

                The fact that iTunes worked for awhile doesn't mean too much. if you want to anyway, I'd suggest downloading Apple's MOST RECENT version of iTunes -- not the code you've used in the past.

                I had a similar problem playing Protected-AAC files under 32-bit Vista until Apple developed a Vista patch. Now the patch is built-into the latest version.

                C. Marc Wagner
                Services Development Specialist
                UITS, Student Technology Centers
                Indiana University, Bloomington
                ==========
                BlackBerry Enterprise Server

                ----- Original Message -----
                From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                Sent: Tue Apr 03 21:48:02 2007
                Subject: RE: [Vista] Question on 64-bit

                Unfortunately I don't have any choice in the matter. My XP computer was
                going downhill fast so I traded it in on another notebook at COMPUsa in
                February. They had a sale on it and it ended up being a Vista Ultimate
                64-bit. I have contacted them about possibly downgrading to Vista Ultimate
                32-bit. Their response was to download the Windows Upgrade Advisor and run
                it and look what my options are. So I downloaded it and tried to run it, and
                guess what? It doesn't run under a 64-bit version. None of the add-ons for
                Windows Media Center work with the 64-bit version of Media Center, and
                Showtime told me the other day they have no intentions at this time to ever
                support Windows Media Center 64-bit, so my Windows Media Center is
                worthless.

                As far as iTunes; it was running fine on my 64-bit Vista and then I tried to
                start it today and it told me that something was wrong and iTunes needed to
                be re-installed. Then I found my saved download and tried to install it and
                it gave me an error that vbscript was not registered or an anti-virus
                program was blocking the script from running. Turned off my anti-virus and
                tried again to no avail, same message. I then did a google search and found
                a site that had the same problem on Vista and talked about registering the
                .dll again and then trying to install. I went to the SYSTEM32 folder and
                registered vbscript.dll and tried to reinstall and it failed. I then went to
                the SYSWOW64 directory and registered the vbscript.dll there. Tried the
                installation and it worked. iTunes is up and running fine.

                Back to my original question, is it true that the 64-bit drivers reside in
                SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember reading that
                somewhere on the net, but it was a forum for the beta release of Vista, so I
                wasn't sure if they maintained the same directory structure through the
                beta's into the release. I understand why it would be that way since so many
                programs are written that point to the %WINDIR%\system32 folder, so putting
                the 64-bit drivers in that folder would make sense since it is a 64-bit
                operating system. My only question though, is it true, are the 64-bit in
                SYSTEM32 and 32-bit in SYSWOW64?

                -----Original Message-----
                From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner,
                C. Marc
                Sent: Tuesday, April 03, 2007 3:41 PM
                To: Windows_Vista_operating_system
                Subject: RE: [Vista] Question on 64-bit

                The downside of running 64-bit Vista is that few third-party vendors
                have their 64-bit drivers ready (or even started). That's why iTunes
                won't work - even though they have a Vista-compatible iTunes, it is for
                32-bit Vista only!

                Unless you are running a server, there is no compelling reason to run
                64-bit Vista anyway so few third-party vendors support it.

                C. MARC WAGNER

                Services Development Specialist

                UITS, Student Technology Centers

                Indiana University, Bloomington

                Check Your Printing Allotment @ http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> >
                <blocked::http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> > >

                From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Joe
                Saxon
                Sent: Tuesday, April 03, 2007 10:24 AM
                To: Windows_Vista_operating_system
                Subject: [Vista] Question on 64-bit

                I read somewhere on the net that the 64-bit drivers are actually in the
                C:\windows\system32 folder and the 32-bit drivers are actually in the
                C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
                that
                is confusing as all hell.

                The reason why I ask this is because when I tried to repair my iTunes
                installation I got the vbscript error and I read that I had to
                re-register
                it. So I went to the SYSTEM32 folder and registered the dll, but still
                got
                the error, I realize that iTunes is a 32-bit program. I then went to the
                SYSWOW64 directly and registered the vbscript.dll and then the repair of
                iTunes worked, which would lead me to believe that since iTunes is a
                32-bit
                program, when I registered the SYSWOW64 vbscript.dll the installation
                worked, if it is true that the drivers are in the other directory.

                [Non-text portions of this message have been removed]

                [Non-text portions of this message have been removed]

                Yahoo! Groups Links

                Yahoo! Groups Links
              • Marc Wagner
                Joe - Here s a good article explaining the difference between x86 and x64 ... http://blogs.zdnet.com/Ou/?p=440&tag=nl.e550 ... public Microsoft knowledgebase
                Message 7 of 11 , Apr 5, 2007
                • 0 Attachment
                  Joe -

                  Here's a good article explaining the difference between x86 and
                  x64 ...

                  http://blogs.zdnet.com/Ou/?p=440&tag=nl.e550

                  ... Note on the second page the reference to iTunes.

                  --- In Windows_Vista_operating_system@yahoogroups.com, "Wagner, C.
                  Marc" <mwagner@...> wrote:
                  >
                  > Joe -
                  >
                  > I am sorry but I cannot answer your specific question but the
                  public Microsoft knowledgebase should have the information that you
                  need.
                  >
                  > All Intel Pentium D and Celeron D processors, as well as Core 2 Duo
                  processors, will run either 32-bit or 64-bit Vista code. (I think
                  Pentium 4 w/HT will too!)
                  >
                  > 64-bit Vista will run marginally faster than 32-bit Vista on these
                  processors and it will address more than 4GB of RAM but it doesn't do
                  you any good if the 64-bit drivers that you need are not available.
                  You might ask Apple when they plan to have 64-bit drivers available
                  but they may not know.
                  >
                  > 64-bit Vista is capable of running 32-bit code natively but, unlike
                  applications, drivers must still be 64-bit aware.
                  >
                  > Did the computer come with Vista media? If it did, there is an
                  outside chance that 32-bit code also resides on the DVD. You might
                  check that out.
                  >
                  > Microsoft may also be willing to exchange your 64-bit license for a
                  32-bit license if that would be acceptable to you.
                  >
                  > Good luck!
                  >
                  > C. Marc Wagner
                  > Services Development Specialist
                  > UITS, Student Technology Centers
                  > Indiana University, Bloomington
                  > ==========
                  > BlackBerry Enterprise Server
                  >
                  > ----- Original Message -----
                  > From: Windows_Vista_operating_system@yahoogroups.com
                  <Windows_Vista_operating_system@yahoogroups.com>
                  > To: Windows_Vista_operating_system@yahoogroups.com
                  <Windows_Vista_operating_system@yahoogroups.com>
                  > Sent: Wed Apr 04 15:17:05 2007
                  > Subject: RE: [Vista] Question on 64-bit
                  >
                  > Thanks for your help, but that still doesn't answer my original
                  question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and
                  the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are,
                  I've read it elsewhere on the net, but I just wanted to verify.
                  >
                  > Wouldn't running a 32-bit operating system on a 64-bit machine
                  defeat the purpose of having a 64-bit processor?
                  > JFYI- I never complained to CompUSA because I bought it in a Miami
                  CompUSA store and I live in Fort Lauderdale and don't feel like
                  traveling back for nothing.
                  >
                  > The iTunes that I installed was the latest version. I always
                  download them and overwrite the old copy in the folder I store my
                  downloaded application files.
                  >
                  > -----Original Message-----
                  > From: Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  [mailto:Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                  Of Wagner, C. Marc
                  > Sent: Wednesday, April 04, 2007 8:11 AM
                  > To: Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  > Subject: Re: [Vista] Question on 64-bit
                  >
                  > I would suggest that you call Microsoft and explain your problem
                  and see what they say. The other thing I would do is escalate your
                  complaint with CompUSA and insist that they take the computer back -
                  OR that they give you a Vista downgrade.
                  >
                  > The fact that iTunes worked for awhile doesn't mean too much. if
                  you want to anyway, I'd suggest downloading Apple's MOST RECENT
                  version of iTunes -- not the code you've used in the past.
                  >
                  > I had a similar problem playing Protected-AAC files under 32-bit
                  Vista until Apple developed a Vista patch. Now the patch is built-
                  into the latest version.
                  >
                  > C. Marc Wagner
                  > Services Development Specialist
                  > UITS, Student Technology Centers
                  > Indiana University, Bloomington
                  > ==========
                  > BlackBerry Enterprise Server
                  >
                  > ----- Original Message -----
                  > From: Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  <Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                  > To: Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  <Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                  > Sent: Tue Apr 03 21:48:02 2007
                  > Subject: RE: [Vista] Question on 64-bit
                  >
                  > Unfortunately I don't have any choice in the matter. My XP computer
                  was
                  > going downhill fast so I traded it in on another notebook at
                  COMPUsa in
                  > February. They had a sale on it and it ended up being a Vista
                  Ultimate
                  > 64-bit. I have contacted them about possibly downgrading to Vista
                  Ultimate
                  > 32-bit. Their response was to download the Windows Upgrade Advisor
                  and run
                  > it and look what my options are. So I downloaded it and tried to
                  run it, and
                  > guess what? It doesn't run under a 64-bit version. None of the add-
                  ons for
                  > Windows Media Center work with the 64-bit version of Media Center,
                  and
                  > Showtime told me the other day they have no intentions at this time
                  to ever
                  > support Windows Media Center 64-bit, so my Windows Media Center is
                  > worthless.
                  >
                  > As far as iTunes; it was running fine on my 64-bit Vista and then I
                  tried to
                  > start it today and it told me that something was wrong and iTunes
                  needed to
                  > be re-installed. Then I found my saved download and tried to
                  install it and
                  > it gave me an error that vbscript was not registered or an anti-
                  virus
                  > program was blocking the script from running. Turned off my anti-
                  virus and
                  > tried again to no avail, same message. I then did a google search
                  and found
                  > a site that had the same problem on Vista and talked about
                  registering the
                  > .dll again and then trying to install. I went to the SYSTEM32
                  folder and
                  > registered vbscript.dll and tried to reinstall and it failed. I
                  then went to
                  > the SYSWOW64 directory and registered the vbscript.dll there. Tried
                  the
                  > installation and it worked. iTunes is up and running fine.
                  >
                  > Back to my original question, is it true that the 64-bit drivers
                  reside in
                  > SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember
                  reading that
                  > somewhere on the net, but it was a forum for the beta release of
                  Vista, so I
                  > wasn't sure if they maintained the same directory structure through
                  the
                  > beta's into the release. I understand why it would be that way
                  since so many
                  > programs are written that point to the %WINDIR%\system32 folder, so
                  putting
                  > the 64-bit drivers in that folder would make sense since it is a 64-
                  bit
                  > operating system. My only question though, is it true, are the 64-
                  bit in
                  > SYSTEM32 and 32-bit in SYSWOW64?
                  >
                  > -----Original Message-----
                  > From: Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  > [mailto:Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                  Of Wagner,
                  > C. Marc
                  > Sent: Tuesday, April 03, 2007 3:41 PM
                  > To: Windows_Vista_operating_system
                  > Subject: RE: [Vista] Question on 64-bit
                  >
                  > The downside of running 64-bit Vista is that few third-party vendors
                  > have their 64-bit drivers ready (or even started). That's why iTunes
                  > won't work - even though they have a Vista-compatible iTunes, it is
                  for
                  > 32-bit Vista only!
                  >
                  > Unless you are running a server, there is no compelling reason to
                  run
                  > 64-bit Vista anyway so few third-party vendors support it.
                  >
                  > C. MARC WAGNER
                  >
                  > Services Development Specialist
                  >
                  > UITS, Student Technology Centers
                  >
                  > Indiana University, Bloomington
                  >
                  > Check Your Printing Allotment @ http://printing.stc.indiana.edu
                  <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu
                  <http://printing.stc.indiana.edu> >
                  > <blocked::http://printing.stc.indiana.edu/
                  <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/
                  <http://printing.stc.indiana.edu/> > >
                  >
                  > From: Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  > [mailto:Windows_Vista_operating_system@yahoogroups.com
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                  <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                  Of Joe
                  > Saxon
                  > Sent: Tuesday, April 03, 2007 10:24 AM
                  > To: Windows_Vista_operating_system
                  > Subject: [Vista] Question on 64-bit
                  >
                  > I read somewhere on the net that the 64-bit drivers are actually in
                  the
                  > C:\windows\system32 folder and the 32-bit drivers are actually in
                  the
                  > C:\windows\SYSWOW64 directly. Is that correct and why if it is
                  correct,
                  > that
                  > is confusing as all hell.
                  >
                  > The reason why I ask this is because when I tried to repair my
                  iTunes
                  > installation I got the vbscript error and I read that I had to
                  > re-register
                  > it. So I went to the SYSTEM32 folder and registered the dll, but
                  still
                  > got
                  > the error, I realize that iTunes is a 32-bit program. I then went
                  to the
                  > SYSWOW64 directly and registered the vbscript.dll and then the
                  repair of
                  > iTunes worked, which would lead me to believe that since iTunes is a
                  > 32-bit
                  > program, when I registered the SYSWOW64 vbscript.dll the
                  installation
                  > worked, if it is true that the drivers are in the other directory.
                  >
                  > [Non-text portions of this message have been removed]
                  >
                  > [Non-text portions of this message have been removed]
                  >
                  > Yahoo! Groups Links
                  >
                  > Yahoo! Groups Links
                  >
                • Joe Saxon
                  Well thanks for your suggestions C. Mark, but as I was afraid I am getting the run around. I contacted HP and they told me to contact Microsoft, and I
                  Message 8 of 11 , Apr 6, 2007
                  • 0 Attachment
                    Well thanks for your suggestions C. Mark, but as I was afraid I am getting the run around. I contacted HP and they told me to contact Microsoft, and I contacted Microsoft and they told me to contact HP. HP told me that the software that was pre-installed is the only one they will support and the only one I can get disks for and that I would have to pay Microsoft for the change. They have totally washed their hands of the whole thing and Microsoft bounced the ball back to HP. I am at a loss, now iTunes won't run again, the problems with Windows Media Center; flash not working 75% of the time and crashing my IE7 100% of the time I go to a flash animated page.

                    I am not willing to pay $399 so that I can get the same operating system that I already have installed but a 32-bit version, when I have already paid for it in the price of the computer. I am running Windows Ultimate.

                    Any other suggestions would be appreciated. I am about to throw this computer out the window.


                    -----Original Message-----
                    From: Windows_Vista_operating_system@yahoogroups.com [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Wagner, C. Marc
                    Sent: Wednesday, April 04, 2007 7:29 PM
                    To: Windows_Vista_operating_system@yahoogroups.com
                    Subject: Re: [Vista] Question on 64-bit

                    Joe -

                    I am sorry but I cannot answer your specific question but the public Microsoft knowledgebase should have the information that you need.

                    All Intel Pentium D and Celeron D processors, as well as Core 2 Duo processors, will run either 32-bit or 64-bit Vista code. (I think Pentium 4 w/HT will too!)

                    64-bit Vista will run marginally faster than 32-bit Vista on these processors and it will address more than 4GB of RAM but it doesn't do you any good if the 64-bit drivers that you need are not available. You might ask Apple when they plan to have 64-bit drivers available but they may not know.

                    64-bit Vista is capable of running 32-bit code natively but, unlike applications, drivers must still be 64-bit aware.

                    Did the computer come with Vista media? If it did, there is an outside chance that 32-bit code also resides on the DVD. You might check that out.

                    Microsoft may also be willing to exchange your 64-bit license for a 32-bit license if that would be acceptable to you.

                    Good luck!

                    C. Marc Wagner
                    Services Development Specialist
                    UITS, Student Technology Centers
                    Indiana University, Bloomington
                    ==========
                    BlackBerry Enterprise Server

                    ----- Original Message -----
                    From: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
                    To: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
                    Sent: Wed Apr 04 15:17:05 2007
                    Subject: RE: [Vista] Question on 64-bit

                    Thanks for your help, but that still doesn't answer my original question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are, I've read it elsewhere on the net, but I just wanted to verify.

                    Wouldn't running a 32-bit operating system on a 64-bit machine defeat the purpose of having a 64-bit processor?
                    JFYI- I never complained to CompUSA because I bought it in a Miami CompUSA store and I live in Fort Lauderdale and don't feel like traveling back for nothing.

                    The iTunes that I installed was the latest version. I always download them and overwrite the old copy in the folder I store my downloaded application files.

                    -----Original Message-----
                    From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner, C. Marc

                    Sent: Wednesday, April 04, 2007 8:11 AM
                    To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                    Subject: Re: [Vista] Question on 64-bit

                    I would suggest that you call Microsoft and explain your problem and see what they say. The other thing I would do is escalate your complaint with CompUSA and insist that they take the computer back - OR that they give you a Vista downgrade.

                    The fact that iTunes worked for awhile doesn't mean too much. if you want to anyway, I'd suggest downloading Apple's MOST RECENT version of iTunes -- not the code you've used in the past.

                    I had a similar problem playing Protected-AAC files under 32-bit Vista until Apple developed a Vista patch. Now the patch is built-into the latest version.

                    C. Marc Wagner
                    Services Development Specialist
                    UITS, Student Technology Centers
                    Indiana University, Bloomington
                    ==========
                    BlackBerry Enterprise Server

                    ----- Original Message -----
                    From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                    To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                    Sent: Tue Apr 03 21:48:02 2007
                    Subject: RE: [Vista] Question on 64-bit

                    Unfortunately I don't have any choice in the matter. My XP computer was
                    going downhill fast so I traded it in on another notebook at COMPUsa in
                    February. They had a sale on it and it ended up being a Vista Ultimate
                    64-bit. I have contacted them about possibly downgrading to Vista Ultimate
                    32-bit. Their response was to download the Windows Upgrade Advisor and run
                    it and look what my options are. So I downloaded it and tried to run it, and
                    guess what? It doesn't run under a 64-bit version. None of the add-ons for
                    Windows Media Center work with the 64-bit version of Media Center, and
                    Showtime told me the other day they have no intentions at this time to ever
                    support Windows Media Center 64-bit, so my Windows Media Center is
                    worthless.

                    As far as iTunes; it was running fine on my 64-bit Vista and then I tried to
                    start it today and it told me that something was wrong and iTunes needed to
                    be re-installed. Then I found my saved download and tried to install it and
                    it gave me an error that vbscript was not registered or an anti-virus
                    program was blocking the script from running. Turned off my anti-virus and
                    tried again to no avail, same message. I then did a google search and found
                    a site that had the same problem on Vista and talked about registering the
                    .dll again and then trying to install. I went to the SYSTEM32 folder and
                    registered vbscript.dll and tried to reinstall and it failed. I then went to
                    the SYSWOW64 directory and registered the vbscript.dll there. Tried the
                    installation and it worked. iTunes is up and running fine.

                    Back to my original question, is it true that the 64-bit drivers reside in
                    SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember reading that
                    somewhere on the net, but it was a forum for the beta release of Vista, so I
                    wasn't sure if they maintained the same directory structure through the
                    beta's into the release. I understand why it would be that way since so many
                    programs are written that point to the %WINDIR%\system32 folder, so putting
                    the 64-bit drivers in that folder would make sense since it is a 64-bit
                    operating system. My only question though, is it true, are the 64-bit in
                    SYSTEM32 and 32-bit in SYSWOW64?

                    -----Original Message-----
                    From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                    [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner,
                    C. Marc
                    Sent: Tuesday, April 03, 2007 3:41 PM
                    To: Windows_Vista_operating_system
                    Subject: RE: [Vista] Question on 64-bit

                    The downside of running 64-bit Vista is that few third-party vendors
                    have their 64-bit drivers ready (or even started). That's why iTunes
                    won't work - even though they have a Vista-compatible iTunes, it is for
                    32-bit Vista only!

                    Unless you are running a server, there is no compelling reason to run
                    64-bit Vista anyway so few third-party vendors support it.

                    C. MARC WAGNER

                    Services Development Specialist

                    UITS, Student Technology Centers

                    Indiana University, Bloomington

                    Check Your Printing Allotment @ http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> >
                    <blocked::http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> > >

                    From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                    [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Joe
                    Saxon
                    Sent: Tuesday, April 03, 2007 10:24 AM
                    To: Windows_Vista_operating_system
                    Subject: [Vista] Question on 64-bit

                    I read somewhere on the net that the 64-bit drivers are actually in the
                    C:\windows\system32 folder and the 32-bit drivers are actually in the
                    C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
                    that
                    is confusing as all hell.

                    The reason why I ask this is because when I tried to repair my iTunes
                    installation I got the vbscript error and I read that I had to
                    re-register
                    it. So I went to the SYSTEM32 folder and registered the dll, but still
                    got
                    the error, I realize that iTunes is a 32-bit program. I then went to the
                    SYSWOW64 directly and registered the vbscript.dll and then the repair of
                    iTunes worked, which would lead me to believe that since iTunes is a
                    32-bit
                    program, when I registered the SYSWOW64 vbscript.dll the installation
                    worked, if it is true that the drivers are in the other directory.

                    [Non-text portions of this message have been removed]

                    [Non-text portions of this message have been removed]

                    Yahoo! Groups Links

                    Yahoo! Groups Links







                    Yahoo! Groups Links
                  • Wagner, C. Marc
                    Joe - I was afraid that this was where you were going to end up. One last thing to determine is how much Microsoft want for you to upgrade from Ultimate x64
                    Message 9 of 11 , Apr 6, 2007
                    • 0 Attachment
                      Joe -

                      I was afraid that this was where you were going to end up. One last thing to determine is how much Microsoft want for you to "upgrade" from Ultimate x64 to Ulitmate x86. Chances are, it won't be full price but it won't be cheap either. Some on-line vendors (like "frys.com") are selling OEM licenses for Vista at greatly reduced prices as well. If MS wants too much money, that's an alternative. I'd suggest that you install x86 on a DEMO basis on your new hardware first to make sure you can make it run. Then buy a license. OR you can sell the whole package on your own and buyu a new machine with x86 Vista on it!

                      C. Marc Wagner
                      Services Development Specialist
                      UITS, Student Technology Centers
                      Indiana University, Bloomington
                      ==========
                      BlackBerry Enterprise Server

                      ----- Original Message -----
                      From: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
                      To: Windows_Vista_operating_system@yahoogroups.com <Windows_Vista_operating_system@yahoogroups.com>
                      Sent: Fri Apr 06 13:00:46 2007
                      Subject: RE: [Vista] Question on 64-bit

                      Well thanks for your suggestions C. Mark, but as I was afraid I am getting the run around. I contacted HP and they told me to contact Microsoft, and I contacted Microsoft and they told me to contact HP. HP told me that the software that was pre-installed is the only one they will support and the only one I can get disks for and that I would have to pay Microsoft for the change. They have totally washed their hands of the whole thing and Microsoft bounced the ball back to HP. I am at a loss, now iTunes won't run again, the problems with Windows Media Center; flash not working 75% of the time and crashing my IE7 100% of the time I go to a flash animated page.

                      I am not willing to pay $399 so that I can get the same operating system that I already have installed but a 32-bit version, when I have already paid for it in the price of the computer. I am running Windows Ultimate.

                      Any other suggestions would be appreciated. I am about to throw this computer out the window.

                      -----Original Message-----
                      From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner, C. Marc
                      Sent: Wednesday, April 04, 2007 7:29 PM
                      To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                      Subject: Re: [Vista] Question on 64-bit

                      Joe -

                      I am sorry but I cannot answer your specific question but the public Microsoft knowledgebase should have the information that you need.

                      All Intel Pentium D and Celeron D processors, as well as Core 2 Duo processors, will run either 32-bit or 64-bit Vista code. (I think Pentium 4 w/HT will too!)

                      64-bit Vista will run marginally faster than 32-bit Vista on these processors and it will address more than 4GB of RAM but it doesn't do you any good if the 64-bit drivers that you need are not available. You might ask Apple when they plan to have 64-bit drivers available but they may not know.

                      64-bit Vista is capable of running 32-bit code natively but, unlike applications, drivers must still be 64-bit aware.

                      Did the computer come with Vista media? If it did, there is an outside chance that 32-bit code also resides on the DVD. You might check that out.

                      Microsoft may also be willing to exchange your 64-bit license for a 32-bit license if that would be acceptable to you.

                      Good luck!

                      C. Marc Wagner
                      Services Development Specialist
                      UITS, Student Technology Centers
                      Indiana University, Bloomington
                      ==========
                      BlackBerry Enterprise Server

                      ----- Original Message -----
                      From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                      To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                      Sent: Wed Apr 04 15:17:05 2007
                      Subject: RE: [Vista] Question on 64-bit

                      Thanks for your help, but that still doesn't answer my original question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are, I've read it elsewhere on the net, but I just wanted to verify.

                      Wouldn't running a 32-bit operating system on a 64-bit machine defeat the purpose of having a 64-bit processor?
                      JFYI- I never complained to CompUSA because I bought it in a Miami CompUSA store and I live in Fort Lauderdale and don't feel like traveling back for nothing.

                      The iTunes that I installed was the latest version. I always download them and overwrite the old copy in the folder I store my downloaded application files.

                      -----Original Message-----
                      From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner, C. Marc

                      Sent: Wednesday, April 04, 2007 8:11 AM
                      To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                      Subject: Re: [Vista] Question on 64-bit

                      I would suggest that you call Microsoft and explain your problem and see what they say. The other thing I would do is escalate your complaint with CompUSA and insist that they take the computer back - OR that they give you a Vista downgrade.

                      The fact that iTunes worked for awhile doesn't mean too much. if you want to anyway, I'd suggest downloading Apple's MOST RECENT version of iTunes -- not the code you've used in the past.

                      I had a similar problem playing Protected-AAC files under 32-bit Vista until Apple developed a Vista patch. Now the patch is built-into the latest version.

                      C. Marc Wagner
                      Services Development Specialist
                      UITS, Student Technology Centers
                      Indiana University, Bloomington
                      ==========
                      BlackBerry Enterprise Server

                      ----- Original Message -----
                      From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                      To: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> <Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                      Sent: Tue Apr 03 21:48:02 2007
                      Subject: RE: [Vista] Question on 64-bit

                      Unfortunately I don't have any choice in the matter. My XP computer was
                      going downhill fast so I traded it in on another notebook at COMPUsa in
                      February. They had a sale on it and it ended up being a Vista Ultimate
                      64-bit. I have contacted them about possibly downgrading to Vista Ultimate
                      32-bit. Their response was to download the Windows Upgrade Advisor and run
                      it and look what my options are. So I downloaded it and tried to run it, and
                      guess what? It doesn't run under a 64-bit version. None of the add-ons for
                      Windows Media Center work with the 64-bit version of Media Center, and
                      Showtime told me the other day they have no intentions at this time to ever
                      support Windows Media Center 64-bit, so my Windows Media Center is
                      worthless.

                      As far as iTunes; it was running fine on my 64-bit Vista and then I tried to
                      start it today and it told me that something was wrong and iTunes needed to
                      be re-installed. Then I found my saved download and tried to install it and
                      it gave me an error that vbscript was not registered or an anti-virus
                      program was blocking the script from running. Turned off my anti-virus and
                      tried again to no avail, same message. I then did a google search and found
                      a site that had the same problem on Vista and talked about registering the
                      .dll again and then trying to install. I went to the SYSTEM32 folder and
                      registered vbscript.dll and tried to reinstall and it failed. I then went to
                      the SYSWOW64 directory and registered the vbscript.dll there. Tried the
                      installation and it worked. iTunes is up and running fine.

                      Back to my original question, is it true that the 64-bit drivers reside in
                      SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember reading that
                      somewhere on the net, but it was a forum for the beta release of Vista, so I
                      wasn't sure if they maintained the same directory structure through the
                      beta's into the release. I understand why it would be that way since so many
                      programs are written that point to the %WINDIR%\system32 folder, so putting
                      the 64-bit drivers in that folder would make sense since it is a 64-bit
                      operating system. My only question though, is it true, are the 64-bit in
                      SYSTEM32 and 32-bit in SYSWOW64?

                      -----Original Message-----
                      From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                      [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Wagner,
                      C. Marc
                      Sent: Tuesday, April 03, 2007 3:41 PM
                      To: Windows_Vista_operating_system
                      Subject: RE: [Vista] Question on 64-bit

                      The downside of running 64-bit Vista is that few third-party vendors
                      have their 64-bit drivers ready (or even started). That's why iTunes
                      won't work - even though they have a Vista-compatible iTunes, it is for
                      32-bit Vista only!

                      Unless you are running a server, there is no compelling reason to run
                      64-bit Vista anyway so few third-party vendors support it.

                      C. MARC WAGNER

                      Services Development Specialist

                      UITS, Student Technology Centers

                      Indiana University, Bloomington

                      Check Your Printing Allotment @ http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> > <http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu <http://printing.stc.indiana.edu> > >
                      <blocked::http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> > <http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/ <http://printing.stc.indiana.edu/> > > >

                      From: Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                      [mailto:Windows_Vista_operating_system@yahoogroups.com <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of Joe
                      Saxon
                      Sent: Tuesday, April 03, 2007 10:24 AM
                      To: Windows_Vista_operating_system
                      Subject: [Vista] Question on 64-bit

                      I read somewhere on the net that the 64-bit drivers are actually in the
                      C:\windows\system32 folder and the 32-bit drivers are actually in the
                      C:\windows\SYSWOW64 directly. Is that correct and why if it is correct,
                      that
                      is confusing as all hell.

                      The reason why I ask this is because when I tried to repair my iTunes
                      installation I got the vbscript error and I read that I had to
                      re-register
                      it. So I went to the SYSTEM32 folder and registered the dll, but still
                      got
                      the error, I realize that iTunes is a 32-bit program. I then went to the
                      SYSWOW64 directly and registered the vbscript.dll and then the repair of
                      iTunes worked, which would lead me to believe that since iTunes is a
                      32-bit
                      program, when I registered the SYSWOW64 vbscript.dll the installation
                      worked, if it is true that the drivers are in the other directory.

                      [Non-text portions of this message have been removed]

                      [Non-text portions of this message have been removed]

                      Yahoo! Groups Links

                      Yahoo! Groups Links

                      Yahoo! Groups Links
                    • Joe Saxon
                      Thanks C. Mark, I am just at a total loss at what to do. I definitely don t want to spend another $399 after spending $1,400 on the computer to begin with. I
                      Message 10 of 11 , Apr 6, 2007
                      • 0 Attachment
                        Thanks C. Mark, I am just at a total loss at what to do. I definitely don't
                        want to spend another $399 after spending $1,400 on the computer to begin
                        with. I know about the discount sites and all that, so I may check that out
                        because I don't even have operating system disks because the only thing HP
                        provides is recovery software that you need to make a disk of, that sits on
                        another partition. I just got an email from Microsoft that told me the only
                        thing I can do is call their sales center, but I am waiting to hear back
                        from HP. I wrote HP and told them how dissatisfied I am with their POS
                        notebook and also the run around that I am getting from both them and
                        Microsoft. So we will see if any of it gets me anywhere, which is highly
                        doubtful.

                        -----Original Message-----
                        From: Windows_Vista_operating_system@yahoogroups.com
                        [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Marc
                        Wagner
                        Sent: Thursday, April 05, 2007 11:03 AM
                        To: Windows_Vista_operating_system@yahoogroups.com
                        Subject: Re: [Vista] Question on 64-bit

                        Joe -

                        Here's a good article explaining the difference between x86 and
                        x64 ...

                        http://blogs.zdnet.com/Ou/?p=440&tag=nl.e550

                        ... Note on the second page the reference to iTunes.

                        --- In Windows_Vista_operating_system@yahoogroups.com, "Wagner, C.
                        Marc" <mwagner@...> wrote:
                        >
                        > Joe -
                        >
                        > I am sorry but I cannot answer your specific question but the
                        public Microsoft knowledgebase should have the information that you
                        need.
                        >
                        > All Intel Pentium D and Celeron D processors, as well as Core 2 Duo
                        processors, will run either 32-bit or 64-bit Vista code. (I think
                        Pentium 4 w/HT will too!)
                        >
                        > 64-bit Vista will run marginally faster than 32-bit Vista on these
                        processors and it will address more than 4GB of RAM but it doesn't do
                        you any good if the 64-bit drivers that you need are not available.
                        You might ask Apple when they plan to have 64-bit drivers available
                        but they may not know.
                        >
                        > 64-bit Vista is capable of running 32-bit code natively but, unlike
                        applications, drivers must still be 64-bit aware.
                        >
                        > Did the computer come with Vista media? If it did, there is an
                        outside chance that 32-bit code also resides on the DVD. You might
                        check that out.
                        >
                        > Microsoft may also be willing to exchange your 64-bit license for a
                        32-bit license if that would be acceptable to you.
                        >
                        > Good luck!
                        >
                        > C. Marc Wagner
                        > Services Development Specialist
                        > UITS, Student Technology Centers
                        > Indiana University, Bloomington
                        > ==========
                        > BlackBerry Enterprise Server
                        >
                        > ----- Original Message -----
                        > From: Windows_Vista_operating_system@yahoogroups.com
                        <Windows_Vista_operating_system@yahoogroups.com>
                        > To: Windows_Vista_operating_system@yahoogroups.com
                        <Windows_Vista_operating_system@yahoogroups.com>
                        > Sent: Wed Apr 04 15:17:05 2007
                        > Subject: RE: [Vista] Question on 64-bit
                        >
                        > Thanks for your help, but that still doesn't answer my original
                        question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and
                        the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are,
                        I've read it elsewhere on the net, but I just wanted to verify.
                        >
                        > Wouldn't running a 32-bit operating system on a 64-bit machine
                        defeat the purpose of having a 64-bit processor?
                        > JFYI- I never complained to CompUSA because I bought it in a Miami
                        CompUSA store and I live in Fort Lauderdale and don't feel like
                        traveling back for nothing.
                        >
                        > The iTunes that I installed was the latest version. I always
                        download them and overwrite the old copy in the folder I store my
                        downloaded application files.
                        >
                        > -----Original Message-----
                        > From: Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        [mailto:Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                        Of Wagner, C. Marc
                        > Sent: Wednesday, April 04, 2007 8:11 AM
                        > To: Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        > Subject: Re: [Vista] Question on 64-bit
                        >
                        > I would suggest that you call Microsoft and explain your problem
                        and see what they say. The other thing I would do is escalate your
                        complaint with CompUSA and insist that they take the computer back -
                        OR that they give you a Vista downgrade.
                        >
                        > The fact that iTunes worked for awhile doesn't mean too much. if
                        you want to anyway, I'd suggest downloading Apple's MOST RECENT
                        version of iTunes -- not the code you've used in the past.
                        >
                        > I had a similar problem playing Protected-AAC files under 32-bit
                        Vista until Apple developed a Vista patch. Now the patch is built-
                        into the latest version.
                        >
                        > C. Marc Wagner
                        > Services Development Specialist
                        > UITS, Student Technology Centers
                        > Indiana University, Bloomington
                        > ==========
                        > BlackBerry Enterprise Server
                        >
                        > ----- Original Message -----
                        > From: Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        <Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                        > To: Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        <Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                        > Sent: Tue Apr 03 21:48:02 2007
                        > Subject: RE: [Vista] Question on 64-bit
                        >
                        > Unfortunately I don't have any choice in the matter. My XP computer
                        was
                        > going downhill fast so I traded it in on another notebook at
                        COMPUsa in
                        > February. They had a sale on it and it ended up being a Vista
                        Ultimate
                        > 64-bit. I have contacted them about possibly downgrading to Vista
                        Ultimate
                        > 32-bit. Their response was to download the Windows Upgrade Advisor
                        and run
                        > it and look what my options are. So I downloaded it and tried to
                        run it, and
                        > guess what? It doesn't run under a 64-bit version. None of the add-
                        ons for
                        > Windows Media Center work with the 64-bit version of Media Center,
                        and
                        > Showtime told me the other day they have no intentions at this time
                        to ever
                        > support Windows Media Center 64-bit, so my Windows Media Center is
                        > worthless.
                        >
                        > As far as iTunes; it was running fine on my 64-bit Vista and then I
                        tried to
                        > start it today and it told me that something was wrong and iTunes
                        needed to
                        > be re-installed. Then I found my saved download and tried to
                        install it and
                        > it gave me an error that vbscript was not registered or an anti-
                        virus
                        > program was blocking the script from running. Turned off my anti-
                        virus and
                        > tried again to no avail, same message. I then did a google search
                        and found
                        > a site that had the same problem on Vista and talked about
                        registering the
                        > .dll again and then trying to install. I went to the SYSTEM32
                        folder and
                        > registered vbscript.dll and tried to reinstall and it failed. I
                        then went to
                        > the SYSWOW64 directory and registered the vbscript.dll there. Tried
                        the
                        > installation and it worked. iTunes is up and running fine.
                        >
                        > Back to my original question, is it true that the 64-bit drivers
                        reside in
                        > SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember
                        reading that
                        > somewhere on the net, but it was a forum for the beta release of
                        Vista, so I
                        > wasn't sure if they maintained the same directory structure through
                        the
                        > beta's into the release. I understand why it would be that way
                        since so many
                        > programs are written that point to the %WINDIR%\system32 folder, so
                        putting
                        > the 64-bit drivers in that folder would make sense since it is a 64-
                        bit
                        > operating system. My only question though, is it true, are the 64-
                        bit in
                        > SYSTEM32 and 32-bit in SYSWOW64?
                        >
                        > -----Original Message-----
                        > From: Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        > [mailto:Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                        Of Wagner,
                        > C. Marc
                        > Sent: Tuesday, April 03, 2007 3:41 PM
                        > To: Windows_Vista_operating_system
                        > Subject: RE: [Vista] Question on 64-bit
                        >
                        > The downside of running 64-bit Vista is that few third-party vendors
                        > have their 64-bit drivers ready (or even started). That's why iTunes
                        > won't work - even though they have a Vista-compatible iTunes, it is
                        for
                        > 32-bit Vista only!
                        >
                        > Unless you are running a server, there is no compelling reason to
                        run
                        > 64-bit Vista anyway so few third-party vendors support it.
                        >
                        > C. MARC WAGNER
                        >
                        > Services Development Specialist
                        >
                        > UITS, Student Technology Centers
                        >
                        > Indiana University, Bloomington
                        >
                        > Check Your Printing Allotment @ http://printing.stc.indiana.edu
                        <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu
                        <http://printing.stc.indiana.edu> >
                        > <blocked::http://printing.stc.indiana.edu/
                        <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/
                        <http://printing.stc.indiana.edu/> > >
                        >
                        > From: Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        > [mailto:Windows_Vista_operating_system@yahoogroups.com
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                        <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                        Of Joe
                        > Saxon
                        > Sent: Tuesday, April 03, 2007 10:24 AM
                        > To: Windows_Vista_operating_system
                        > Subject: [Vista] Question on 64-bit
                        >
                        > I read somewhere on the net that the 64-bit drivers are actually in
                        the
                        > C:\windows\system32 folder and the 32-bit drivers are actually in
                        the
                        > C:\windows\SYSWOW64 directly. Is that correct and why if it is
                        correct,
                        > that
                        > is confusing as all hell.
                        >
                        > The reason why I ask this is because when I tried to repair my
                        iTunes
                        > installation I got the vbscript error and I read that I had to
                        > re-register
                        > it. So I went to the SYSTEM32 folder and registered the dll, but
                        still
                        > got
                        > the error, I realize that iTunes is a 32-bit program. I then went
                        to the
                        > SYSWOW64 directly and registered the vbscript.dll and then the
                        repair of
                        > iTunes worked, which would lead me to believe that since iTunes is a
                        > 32-bit
                        > program, when I registered the SYSWOW64 vbscript.dll the
                        installation
                        > worked, if it is true that the drivers are in the other directory.
                        >
                        > [Non-text portions of this message have been removed]
                        >
                        > [Non-text portions of this message have been removed]
                        >
                        > Yahoo! Groups Links
                        >
                        > Yahoo! Groups Links
                        >





                        Yahoo! Groups Links
                      • Wagner, C. Marc
                        Joe - I am sure that you wouldn t have to spend $399 to upgrade to Ultimate x86 ... even the published $260 figure is not likely. http://frys.com wants
                        Message 11 of 11 , Apr 6, 2007
                        • 0 Attachment
                          Joe -



                          I am sure that you wouldn't have to spend $399 to "upgrade" to Ultimate
                          x86 ... even the published $260 figure is not likely. http://frys.com
                          wants $178.00 for the System Builder (OEM) version of Ultimate so that
                          is your worst-case scenario.



                          I'd be surprised if Microsoft wouldn't give you a better deal than that
                          under the circumstances. Before you go spending more money though,
                          since HP has a rebuild partition on the driver, I'd suggest that you
                          borrow a Vista DVD from someone and install Ultimate (x86) on your
                          primary partition. If you ignore the request for an activation code
                          (leaving it blank) when you install, the DVD will permit you to install
                          ANY version of Vista and give you full functionality for 30 days or
                          more. (See http://blogs.zdnet.com/Bott/?p=224 for details.) This will
                          allow you to confirm that your HP laptop will actually run Ultimate x86
                          without needing additional 32-bit drivers which HP might not be willing
                          to provide. If it doesn't work, you can always restore the OEM
                          partition and sell the damned thing on eBay.



                          Good luck, Joe!



                          C. MARC WAGNER

                          Services Development Specialist

                          UITS, Student Technology Centers

                          Indiana University, Bloomington



                          Check Your Printing Allotment @ http://printing.stc.indiana.edu
                          <blocked::http://printing.stc.indiana.edu/>



                          From: Windows_Vista_operating_system@yahoogroups.com
                          [mailto:Windows_Vista_operating_system@yahoogroups.com] On Behalf Of Joe
                          Saxon
                          Sent: Friday, April 06, 2007 4:07 PM
                          To: Windows_Vista_operating_system@yahoogroups.com
                          Subject: RE: [Vista] Question on 64-bit



                          Thanks C. Mark, I am just at a total loss at what to do. I definitely
                          don't
                          want to spend another $399 after spending $1,400 on the computer to
                          begin
                          with. I know about the discount sites and all that, so I may check that
                          out
                          because I don't even have operating system disks because the only thing
                          HP
                          provides is recovery software that you need to make a disk of, that sits
                          on
                          another partition. I just got an email from Microsoft that told me the
                          only
                          thing I can do is call their sales center, but I am waiting to hear back
                          from HP. I wrote HP and told them how dissatisfied I am with their POS
                          notebook and also the run around that I am getting from both them and
                          Microsoft. So we will see if any of it gets me anywhere, which is highly
                          doubtful.

                          -----Original Message-----
                          From: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          [mailto:Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf Of
                          Marc
                          Wagner
                          Sent: Thursday, April 05, 2007 11:03 AM
                          To: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          Subject: Re: [Vista] Question on 64-bit

                          Joe -

                          Here's a good article explaining the difference between x86 and
                          x64 ...

                          http://blogs.zdnet.com/Ou/?p=440&tag=nl.e550

                          ... Note on the second page the reference to iTunes.

                          --- In Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> , "Wagner, C.
                          Marc" <mwagner@...> wrote:
                          >
                          > Joe -
                          >
                          > I am sorry but I cannot answer your specific question but the
                          public Microsoft knowledgebase should have the information that you
                          need.
                          >
                          > All Intel Pentium D and Celeron D processors, as well as Core 2 Duo
                          processors, will run either 32-bit or 64-bit Vista code. (I think
                          Pentium 4 w/HT will too!)
                          >
                          > 64-bit Vista will run marginally faster than 32-bit Vista on these
                          processors and it will address more than 4GB of RAM but it doesn't do
                          you any good if the 64-bit drivers that you need are not available.
                          You might ask Apple when they plan to have 64-bit drivers available
                          but they may not know.
                          >
                          > 64-bit Vista is capable of running 32-bit code natively but, unlike
                          applications, drivers must still be 64-bit aware.
                          >
                          > Did the computer come with Vista media? If it did, there is an
                          outside chance that 32-bit code also resides on the DVD. You might
                          check that out.
                          >
                          > Microsoft may also be willing to exchange your 64-bit license for a
                          32-bit license if that would be acceptable to you.
                          >
                          > Good luck!
                          >
                          > C. Marc Wagner
                          > Services Development Specialist
                          > UITS, Student Technology Centers
                          > Indiana University, Bloomington
                          > ==========
                          > BlackBerry Enterprise Server
                          >
                          > ----- Original Message -----
                          > From: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                          > To: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                          > Sent: Wed Apr 04 15:17:05 2007
                          > Subject: RE: [Vista] Question on 64-bit
                          >
                          > Thanks for your help, but that still doesn't answer my original
                          question. Are the 32-bit drivers stored in C:\WINDOWS\SYSWOW64 and
                          the 64-bit drivers stored in C:\WINDOWS\SYSTEM32. I believe they are,
                          I've read it elsewhere on the net, but I just wanted to verify.
                          >
                          > Wouldn't running a 32-bit operating system on a 64-bit machine
                          defeat the purpose of having a 64-bit processor?
                          > JFYI- I never complained to CompUSA because I bought it in a Miami
                          CompUSA store and I live in Fort Lauderdale and don't feel like
                          traveling back for nothing.
                          >
                          > The iTunes that I installed was the latest version. I always
                          download them and overwrite the old copy in the folder I store my
                          downloaded application files.
                          >
                          > -----Original Message-----
                          > From: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          [mailto:Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                          Of Wagner, C. Marc
                          > Sent: Wednesday, April 04, 2007 8:11 AM
                          > To: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          > Subject: Re: [Vista] Question on 64-bit
                          >
                          > I would suggest that you call Microsoft and explain your problem
                          and see what they say. The other thing I would do is escalate your
                          complaint with CompUSA and insist that they take the computer back -
                          OR that they give you a Vista downgrade.
                          >
                          > The fact that iTunes worked for awhile doesn't mean too much. if
                          you want to anyway, I'd suggest downloading Apple's MOST RECENT
                          version of iTunes -- not the code you've used in the past.
                          >
                          > I had a similar problem playing Protected-AAC files under 32-bit
                          Vista until Apple developed a Vista patch. Now the patch is built-
                          into the latest version.
                          >
                          > C. Marc Wagner
                          > Services Development Specialist
                          > UITS, Student Technology Centers
                          > Indiana University, Bloomington
                          > ==========
                          > BlackBerry Enterprise Server
                          >
                          > ----- Original Message -----
                          > From: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                          > To: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> >
                          > Sent: Tue Apr 03 21:48:02 2007
                          > Subject: RE: [Vista] Question on 64-bit
                          >
                          > Unfortunately I don't have any choice in the matter. My XP computer
                          was
                          > going downhill fast so I traded it in on another notebook at
                          COMPUsa in
                          > February. They had a sale on it and it ended up being a Vista
                          Ultimate
                          > 64-bit. I have contacted them about possibly downgrading to Vista
                          Ultimate
                          > 32-bit. Their response was to download the Windows Upgrade Advisor
                          and run
                          > it and look what my options are. So I downloaded it and tried to
                          run it, and
                          > guess what? It doesn't run under a 64-bit version. None of the add-
                          ons for
                          > Windows Media Center work with the 64-bit version of Media Center,
                          and
                          > Showtime told me the other day they have no intentions at this time
                          to ever
                          > support Windows Media Center 64-bit, so my Windows Media Center is
                          > worthless.
                          >
                          > As far as iTunes; it was running fine on my 64-bit Vista and then I
                          tried to
                          > start it today and it told me that something was wrong and iTunes
                          needed to
                          > be re-installed. Then I found my saved download and tried to
                          install it and
                          > it gave me an error that vbscript was not registered or an anti-
                          virus
                          > program was blocking the script from running. Turned off my anti-
                          virus and
                          > tried again to no avail, same message. I then did a google search
                          and found
                          > a site that had the same problem on Vista and talked about
                          registering the
                          > .dll again and then trying to install. I went to the SYSTEM32
                          folder and
                          > registered vbscript.dll and tried to reinstall and it failed. I
                          then went to
                          > the SYSWOW64 directory and registered the vbscript.dll there. Tried
                          the
                          > installation and it worked. iTunes is up and running fine.
                          >
                          > Back to my original question, is it true that the 64-bit drivers
                          reside in
                          > SYSTEM32, and the 32-bit drivers reside in SYSWOW64. I remember
                          reading that
                          > somewhere on the net, but it was a forum for the beta release of
                          Vista, so I
                          > wasn't sure if they maintained the same directory structure through
                          the
                          > beta's into the release. I understand why it would be that way
                          since so many
                          > programs are written that point to the %WINDIR%\system32 folder, so
                          putting
                          > the 64-bit drivers in that folder would make sense since it is a 64-
                          bit
                          > operating system. My only question though, is it true, are the 64-
                          bit in
                          > SYSTEM32 and 32-bit in SYSWOW64?
                          >
                          > -----Original Message-----
                          > From: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          > [mailto:Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                          Of Wagner,
                          > C. Marc
                          > Sent: Tuesday, April 03, 2007 3:41 PM
                          > To: Windows_Vista_operating_system
                          > Subject: RE: [Vista] Question on 64-bit
                          >
                          > The downside of running 64-bit Vista is that few third-party vendors
                          > have their 64-bit drivers ready (or even started). That's why iTunes
                          > won't work - even though they have a Vista-compatible iTunes, it is
                          for
                          > 32-bit Vista only!
                          >
                          > Unless you are running a server, there is no compelling reason to
                          run
                          > 64-bit Vista anyway so few third-party vendors support it.
                          >
                          > C. MARC WAGNER
                          >
                          > Services Development Specialist
                          >
                          > UITS, Student Technology Centers
                          >
                          > Indiana University, Bloomington
                          >
                          > Check Your Printing Allotment @ http://printing.stc.indiana.edu
                          <http://printing.stc.indiana.edu> <http://printing.stc.indiana.edu
                          <http://printing.stc.indiana.edu> >
                          > <blocked::http://printing.stc.indiana.edu/
                          <http://printing.stc.indiana.edu/> <http://printing.stc.indiana.edu/
                          <http://printing.stc.indiana.edu/> > >
                          >
                          > From: Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          > [mailto:Windows_Vista_operating_system@yahoogroups.com
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com>
                          <mailto:Windows_Vista_operating_system%40yahoogroups.com> ] On Behalf
                          Of Joe
                          > Saxon
                          > Sent: Tuesday, April 03, 2007 10:24 AM
                          > To: Windows_Vista_operating_system
                          > Subject: [Vista] Question on 64-bit
                          >
                          > I read somewhere on the net that the 64-bit drivers are actually in
                          the
                          > C:\windows\system32 folder and the 32-bit drivers are actually in
                          the
                          > C:\windows\SYSWOW64 directly. Is that correct and why if it is
                          correct,
                          > that
                          > is confusing as all hell.
                          >
                          > The reason why I ask this is because when I tried to repair my
                          iTunes
                          > installation I got the vbscript error and I read that I had to
                          > re-register
                          > it. So I went to the SYSTEM32 folder and registered the dll, but
                          still
                          > got
                          > the error, I realize that iTunes is a 32-bit program. I then went
                          to the
                          > SYSWOW64 directly and registered the vbscript.dll and then the
                          repair of
                          > iTunes worked, which would lead me to believe that since iTunes is a
                          > 32-bit
                          > program, when I registered the SYSWOW64 vbscript.dll the
                          installation
                          > worked, if it is true that the drivers are in the other directory.
                          >
                          > [Non-text portions of this message have been removed]
                          >
                          > [Non-text portions of this message have been removed]
                          >
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