- Below please find a message from PEPCO,
This afternoon’s violent storm with high winds and heavy rains left
more than 65,000 Pepco customers without power -14,436 in the District of Columbia.
We have just begun our damage assessments, but we’re seeing trees and limbs down that damaged our equipment. We are in the process of
conducting a comprehensive damage assessment while working to restore service as quickly and safely as possible.
Based on the initial damage assessments we’ve been able to do so far,we hope to have power restored to the vast majority of affected customers (90 percent) by Monday morning.
We will update the estimated
times of restoration (ETRs) as we complete our assessments and have
more information and as crews make repairs.
In preparation for the storm, we lined up extra crews and call center
personnel. We have called in all our crews and contractors.
We have called for crews and contractors to come from our sister
utility Delmarva Power.
We have requested a mutual assistance call so we can ask for
additional crews from other utilities to help.
We have activated our storm centers and will have field crews and support personnel working around the clock until every customer is restored.
We will continue to staff the call center overnight until all
customers are restored.
We are working on critical priorities — any life-threatening
situations and critical facilities. We’ll then turn to major supply
lines — any substations and transmission lines that might be out, then we’ll go to primary or feeder lines and then work our way into neighborhoods to repair secondary lines and service lines to
Due to damage from the storm several electrical substations are out of service, and we are working to restore them.
Critical customers who need electricity for life support equipment are advised to seek shelter where power is available.
Customers are asked to please stay away from downed wires, even if
they don’t appear to be energized. Please report them by calling
Customers also are urged to stay away from working crews.
Customers are asked to call to let us know if they are out of power,
They also may report outages online, pepco.com.
They can also download our smart phone app, pepco.com/mobileapp. They can report their outage and also track their outages once restoration times have been assigned.
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Plan TODAY for what’s on the way. September is National Emergency Preparedness Month. To learn how to prepare & to sign up for critical emergency alerts, go to www.72hours.dc.gov.