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4619Free Webinar: Driving Knowledge-Worker Performance with Component Content Solutions

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  • Sharon L. Foley
    Sep 27, 2013
    • 0 Attachment
      You are cordially invited to join us for a free webinar. Details follow. Please feel free to share with your colleagues.

      Topic: Driving Knowledge-Worker Performance with Component Content Solutions
      When: October 23, 2013 @ 1:00PM EDT
      Speakers: Dan Taylor Director, Delivery Services, Earley & Associates & Paul Wlodarczyk, Senior Practice Manager, Earley & Associates
      Register here: http://bit.ly/1avvWQE

      Description:
      Bring employee productivity and quality to a new level with pragmatic component content solutions. Customer service, field agents, technical resources, analysts and many others continue to struggle with finding the knowledge they need to accomplish their jobs and delight customers.

      They all struggle with large and growing document sets.  General purpose search engines return too many results; and field personnel, customer service agents, customers, channel partners, and knowledge workers all struggle with findability AND usability.  This impacts on-boarding, productivity, and quality.

      Attend and learn how best practice companies leverage pragmatic component content solutions to find and deliver precise content at the point of need.

      Intended for a non-technical audience, this webinar will focus on how to identify and prioritize where these solutions can deliver value.


      Hope you can join us!


      Sharon Foley
      _____________________________
      EARLEY & ASSOCIATES, Inc.

      Cell: 423-797-1575
      Email: sharon.foley@...  
      Web: www.earley.com