It would be the compression that the reporter selects on her end to record.
The speez codec is not part of Windows 7 nor is it automatically installed
by the Eclipse software. You have to download and install it separately.
Your reporter would have to tell you her settings, or you might be able to
look under the User Settings, Realtime tab, compression settings to see what
is used. After you install the speez codec on your computer, you will need
to go to the Realtime tab and select "speez" under the compression tab.
Thanks, Margie. What's a speez setting? I tried the mic trick, but it
still says the error message. I can run the audio through Express Scribe,
so I know it works. It's just that Eclipse isn't recognizing it.