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FT job - Berkeley - Resources for Community Development - Resident Services Coordinator

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  • asha.weinstein@sjsu.edu
    ... Job Title: Resident Services Coordinator Organization: Resources for Community Development Location: Berkeley Salary: Competitive salary and benefits DOE
    Message 1 of 1 , Mar 3, 2006

      ----- Forwarded by Asha Weinstein/SJSU on 03/03/2006 03:44 PM -----

      Job Title: Resident Services Coordinator
      Organization: Resources for Community Development
      Location: Berkeley
      Salary: Competitive salary and benefits DOE
      FT  Regular

      Job Description:
      Founded in 1984, Resources for Community Development (RCD) is a regional
      nonprofit housing developer working throughout Alameda,
      Contra Costa and Solano Counties.  It is our mission to create and preserve
      affordable housing for people with the fewest options, building communities
      and enriching lives.

      RCD’s portfolio consists of over 1000 affordable housing units in 12 cities
      and 3 counties throughout the East Bay Area.  RCD is currently involved in
      several exciting major projects and has several hundred units in
      predevelopment.  RCD builds new and acquires and rehabs housing for
      low-income families, seniors, and households with special needs.  The
      corporation is governed by a twelve-member Board of Directors and is funded
      primarily through developer fees, foundation grants and government

      Major Job Responsibilities and Duties

      The Resident Services Coordinator (RSC), under the direction and supervision
      of the Director of Resident Services (DRS), plans and coordinates the
      supportive services programs at RCD’s affordable housing developments.  The
      goal of this position is to deliver programs that assist RCD’s residents in
      retaining housing, empower them economically, and build strong communities.
      RCD contracts with local services agencies for the delivery of services at
      some of its supportive housing projects, and additionally provides services
      for tenants.

      1.  Onsite Community Building/Organizing responsibilities and one-on-one
      housing retention strategies:

      •                 Provide service coordination to individuals and families: provide
      information and referral to assist them in securing entitlement benefits,
      income support, education and job training, homeownership opportunities, and
      many other supportive services.
      •                 Facilitate resident meetings, recreational events, and social and
      educational programs at RCD housing sites:  promote positive
      communications between residents, neighbors, and property management.
      •                 Provide assistance with tenant council formation and leadership
      •                 Provide short-term, crisis counseling as needed and act as a referral
      agent for additional services (longer-term counseling would be handled by a
      qualified, outside agency).
      •                 Work with property management to prevent eviction of residents through
      early intervention and mediation, assist residents with
      seeking out community resources when needed to retain housing, and promote
      community safety through neighborhood watch and disaster planning.

      2. Program development and monitoring responsibilities

      •                 Assist the Director of Resident Programs (DRS) in developing, reviewing
      and implementing supportive services plans and
      memoranda of understanding with service providers, and manage interagency
      relationships between RCD and contractors and
      collaborative partners.
      •                 Develop and implement education and training programs such as money
      management, home management skills, leadership, etc.
      directly and with service contractors at RCD sites; set up and manage
      computer labs at applicable sites.
      •                 Assess resident satisfaction with supportive service delivery, by
      administering RCD’s Annual Resident Survey and interfacing
      directly with residents.
      •                 Work with RCD’s housing development staff on new supportive housing
      projects to develop program plans for proposed projects,
      create marketing plans and contact lists, and solicit community-based
      service providers’ support.

      3.                 Other Duties

      •                 Represent RCD at meetings with public agencies, community groups, and
      •                 Assist in the recruitment and training of potential volunteers, interns
      and project assistants.
      •                 Reports suspected abuse situations to the appropriate agency
      •                 Perform related duties as required.


      Applicants should have two or more years experience in at least one of the
      following areas:

      •                 Community/neighborhood organizing and community building with residents;
      •                 Providing direct service and/or case management to individuals facing
      challenges such as HIV/AIDS, substance abuse, and/or
      mental health, physical disabilities; or
      •                 Education and training to individuals and households in areas such as job
      development, money management, computer instruction.

      Applicants should demonstrate the following skills:

      * Strong organizational skills:  ability to handle multiple projects and
      deadlines at once.
      * Strong administrative skills, including record keeping for social service
      provision (case notes, releases of information and confidentiality, and
      others), and submission of invoices for payment.
      * Working knowledge of confidentiality and ethics, vocational and economic
      intervention strategies, HUD housing programs, case management and crisis
      intervention strategies.
      * Strong communication and negotiation skills for establishing cooperative
      working relationships with property management companies, social service
      providers, and resident households.
      * Clear and effective verbal and written communications (bilingual Spanish
      or Chinese preferred)
      * Experience with MS Office Suite (Word, Excel and Outlook) and internet.

      Also required for hire:

      * Current TB Test (RCD will provide at start date).
      * Must have a car and valid driver’s license, registration and insurance.
      * Must pass criminal background check.


      Bachelor’s degree in related field required; may substitute five years’
      experience in related field with High school/GED.

      The successful candidate will start as soon as possible.  Compensation is
      competitive depending upon experience and qualifications.  RCD’s excellent
      benefit package includes paid vacation, holidays and sick leave;
      health/dental/vision/life insurance; and employer contributions to employee’
      s tax-deferred 403(b) retirement account.


      How to Apply:
      To apply, please submit your resume and a cover letter to RCD via email and
      attachment to Chris Hess at chess@...; by
      regular mail; or by facsimile immediately.  We are located at 2730
      Telegraph, Berkeley CA, 94705.  Our fax is 510-548-3502.
      Organization Web Site: www.rcdhousing.org

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