Re: [SCA-Archery] Steel prod delivery from Alchem Inc
- To ALL,
I guess the take away from this conversation is that Alchem delivers, but they take their time.
For the sake of customer relations this should be in their ordering form information.
Thanks for all the input.
FrancoisOn Sun, Dec 30, 2012 at 11:16 PM, Susan Carroll-Clark <nicolaa.de.bracton@...> wrote:Greetings--
Our experiences with Alchem are similar. If they don't have things in stock it can take awhile for new stock to be manufactured. We've never had them not deliver on an order, but we have had it take a few months.
On 30/12/2012 3:50 PM, Siegfried wrote:It's helpful if you ask: "What do you have in stock" and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to justify another run of te exact prod model you were wanting.
Change is a function of the Universe, embrace it.
- Even when they have it "in stock" and ready it can take a month, trust me, I know.VincentiOn Sun, Dec 30, 2012 at 2:50 PM, Siegfried <siegfried@...> wrote:It's helpful if you ask: "What do you have in stock" and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to justify another run of te exact prod model you were wanting.
On Dec 30, 2012, at 3:32 PM, stalek@... wrote:
I purchased a steel prod, string and bow irons (stirrup) from them a couple of years ago. It took almost 3 months before it was delivered. I got the impression that they built the prods periodically and didn't necessarily keep them in stock.
From: "Frank Schalles" <francisschalles@...>
To: SCA-Archery@yahoogroups.com, "Archery within the Kingdom of Ansteorra" <Ansteorra-archery@...>
Sent: Friday, December 28, 2012 9:54:16 AM
Subject: [SCA-Archery] Steel prod delivery from Alchem Inc
Does anyone have any information about the slow delivery of steel prods from Alchem Inc of Euclid OH?
I ordered a 3316 prod on 31 October and followed up 4 weeks ago and James Koch replied that it would ship
in about a week.
I was wondering if anyone had any info about them. Did something happen to the company? I heard they
were slow, and I was OK with that. But I am having a bad feeling now that I am not getting a reply from
Francois de Lions,