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Re: [SCA-Archery] Steel prod delivery from Alchem Inc

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  • stalek@comcast.net
    I purchased a steel prod, string and bow irons (stirrup) from them a couple of years ago. It took almost 3 months before it was delivered. I got the impression
    Message 1 of 7 , Dec 30, 2012
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      I purchased a steel prod, string and bow irons (stirrup) from them a couple of years ago. It took almost 3 months before it was delivered. I got the impression that they built the prods periodically and didn't necessarily keep them in stock.

       

      Eoin


      From: "Frank Schalles" <francisschalles@...>
      To: SCA-Archery@yahoogroups.com, "Archery within the Kingdom of Ansteorra" <Ansteorra-archery@...>
      Sent: Friday, December 28, 2012 9:54:16 AM
      Subject: [SCA-Archery] Steel prod delivery from Alchem Inc

       

      Greetings Archers!

      Does anyone have any information about the slow delivery of steel prods from Alchem Inc of Euclid OH?
      I ordered a 3316 prod on 31 October and followed up 4 weeks ago and James Koch replied that it would ship
      in about a week.

      I was wondering if anyone had any info about them. Did something happen to the company? I heard they
      were slow, and I was OK with that. But I am having a bad feeling now that I am not getting a reply from
      them.

      Anyone?

      Francois de Lions,
      Ansteorra


    • Siegfried
      It s helpful if you ask: What do you have in stock and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to
      Message 2 of 7 , Dec 30, 2012
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        It's helpful if you ask: "What do you have in stock" and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to justify another run of te exact prod model you were wanting. 

        On Dec 30, 2012, at 3:32 PM, stalek@... wrote:

        I purchased a steel prod, string and bow irons (stirrup) from them a couple of years ago. It took almost 3 months before it was delivered. I got the impression that they built the prods periodically and didn't necessarily keep them in stock.

         

        Eoin


        From: "Frank Schalles" <francisschalles@...>
        To: SCA-Archery@yahoogroups.com, "Archery within the Kingdom of Ansteorra" <Ansteorra-archery@...>
        Sent: Friday, December 28, 2012 9:54:16 AM
        Subject: [SCA-Archery] Steel prod delivery from Alchem Inc

         

        Greetings Archers!

        Does anyone have any information about the slow delivery of steel prods from Alchem Inc of Euclid OH?
        I ordered a 3316 prod on 31 October and followed up 4 weeks ago and James Koch replied that it would ship
        in about a week.

        I was wondering if anyone had any info about them. Did something happen to the company? I heard they
        were slow, and I was OK with that. But I am having a bad feeling now that I am not getting a reply from
        them.

        Anyone?

        Francois de Lions,
        Ansteorra


      • Susan Carroll-Clark
        Greetings-- Our experiences with Alchem are similar. If they don t have things in stock it can take awhile for new stock to be manufactured. We ve never had
        Message 3 of 7 , Dec 30, 2012
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          Greetings--

          Our experiences with Alchem are similar.  If they don't have things in stock it can take awhile for new stock to be manufactured.  We've never had them not deliver on an order, but we have had it take a few months.

          Nicolaa

          On 30/12/2012 3:50 PM, Siegfried wrote:
          It's helpful if you ask: "What do you have in stock" and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to justify another run of te exact prod model you were wanting. 

        • Frank Schalles
          To ALL, I guess the take away from this conversation is that Alchem delivers, but they take their time. For the sake of customer relations this should be in
          Message 4 of 7 , Dec 31, 2012
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            To ALL,

            I guess the take away from this conversation is that Alchem delivers, but they take their time.
            For the sake of customer relations this should be in their ordering form information.
            Thanks for all the input.

            Francois

            On Sun, Dec 30, 2012 at 11:16 PM, Susan Carroll-Clark <nicolaa.de.bracton@...> wrote:


            Greetings--

            Our experiences with Alchem are similar.  If they don't have things in stock it can take awhile for new stock to be manufactured.  We've never had them not deliver on an order, but we have had it take a few months.

            Nicolaa


            On 30/12/2012 3:50 PM, Siegfried wrote:
            It's helpful if you ask: "What do you have in stock" and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to justify another run of te exact prod model you were wanting. 






            --
            Change is a function of the Universe, embrace it.
          • Doug Copley
            Even when they have it in stock and ready it can take a month, trust me, I know. Vincenti
            Message 5 of 7 , Dec 31, 2012
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              Even when they have it "in stock" and ready it can take a month, trust me, I know.

              Vincenti


              On Sun, Dec 30, 2012 at 2:50 PM, Siegfried <siegfried@...> wrote:
               

              It's helpful if you ask: "What do you have in stock" and order from what they do. Otherwise, yes, it might be 6 months before they have enough orders to justify another run of te exact prod model you were wanting. 

              On Dec 30, 2012, at 3:32 PM, stalek@... wrote:

              I purchased a steel prod, string and bow irons (stirrup) from them a couple of years ago. It took almost 3 months before it was delivered. I got the impression that they built the prods periodically and didn't necessarily keep them in stock.

               

              Eoin


              From: "Frank Schalles" <francisschalles@...>
              To: SCA-Archery@yahoogroups.com, "Archery within the Kingdom of Ansteorra" <Ansteorra-archery@...>
              Sent: Friday, December 28, 2012 9:54:16 AM
              Subject: [SCA-Archery] Steel prod delivery from Alchem Inc

               

              Greetings Archers!

              Does anyone have any information about the slow delivery of steel prods from Alchem Inc of Euclid OH?
              I ordered a 3316 prod on 31 October and followed up 4 weeks ago and James Koch replied that it would ship
              in about a week.

              I was wondering if anyone had any info about them. Did something happen to the company? I heard they
              were slow, and I was OK with that. But I am having a bad feeling now that I am not getting a reply from
              them.

              Anyone?

              Francois de Lions,
              Ansteorra



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