Fwd: [Outlands-archery] Crossbow buyers beware.
- From the Outland's list.
Begin forwarded message:
> From: "Andros Korkyrates" <andros.korkyrates@...>[Non-text portions of this message have been removed]
> Date: Fri Aug 11, 2006 7:40:51 AM US/Pacific
> To: Outlandsemail@example.com, firstname.lastname@example.org
> Subject: [Outlands-archery] Crossbow buyers beware.
> Reply-To: Outlandsemail@example.com
> Good day, everyone.
> First off, allow me to say I am tremendously upset for having to write
> this mail. SCA is a wonderful community and vast majority of people
> I've met here are incredibly friendly, helpful, knowledgeable and
> Is it surprise, then, when sour experiences that would barely make me
> grumble if they involved mundane merchants actually hurt when SCAdians
> are involved? Call me naive, but it feels almost like betrayal from
> within family. Thus is it that, with great regret and no small amount
> of anger, I write this mail.
> At beginning of this summer, I began shopping for a target crossbow.
> After some searching, I stumbled upon UC Crossbows' website (
> www.uccrossbows.com ) - the website claimed they had some of the
> crossbows in stock and, as I was eager to start shooting, I sent an
> inquiry mail to mr. David Ruff, owner of the website. The response was
> practically immediate - mr. Ruff was clearly eager to do business, and
> within one weekend we agreed on the details of the crossbow selection,
> accesories, additional bolts etc - and, as I was hoping to shoot at
> Glory, next weekend, I even gladly paid extra to have the crossbow
> shipped via FedEx 3-day service .
> Glory came and went, and crossbow never showed up. Well, mr. Ruff had
> a reasonable excuse - FedEx shipping problems, crossbow returned to
> him - so I shrugged and said "Oh well. As long as I have it for 20th."
> Of course, mr. Ruff did his best to convince me that there is no way I
> wouldn't have the crossbow in time for that event. Well... it never
> showed up. At that point, communication with mr. Ruff became
> increasingly spotty. He was allegedly on the road, and my e-mails went
> unanswered. When I demanded immediate answer with shipping date &
> tracking number or immediate refund, Mr. Ruff's apprentice, miss
> Kerri, magically started noticing the mails I sent and answered saying
> that she would personally make sure crossbow is immediately shipped,
> as well as refund me on the part of my payment made for 'expedited
> shipping' - she also said she spoke on the phone with mr. Ruff and he
> was 'surprised and beside himself about it' - funnily enough, mr. Ruff
> wasn't returning my phone calls and voice mails those days at all.
> Additional week passed, then another one. Now this whole circus
> started edging past the one-month-from-delivery-date mark, and mr.
> Ruff's ability to deliver did not improve. Finally, as reluctant as I
> was, I gave mr. Ruff an ultimatum of 'deliver or refund' - and was
> promised that crossbow shipped, and I would have it NO LATER (all caps
> by mr. Ruff) than... earlier this week. It never showed up.
> Finally, last night I had an opportunity to talk to several other
> crossbowmen at my barony's practice... only to be offered revelations
> of similar experiences by two of them, one of whom waited for no less
> than nine months for his pre-built, available immediately, crossbow to
> arrive. (In that time any of other crossbow-crafters could've built an
> impressive, custom-built crossbow three times).
> Thus, I must say this. Buyers, beware and avoid www.uccrossbows.com
> and mr. Ruff. SCA might be one big happy family - but it appears I've
> stumbled upon one of those less-than-honest cousins...
> Andros Korkyrates, mundanely Andro Berkovic, of Caer Galen
- In a message dated 8/11/06 12:58:27 PM, sirjon1@... writes:
> Thus, I must say this. Buyers, beware and avoid www.uccrossbows.ThuDid you get your crossbow yet?
> > and mr. Ruff. SCA might be one big happy family - but it appears I've
> > stumbled upon one of those less-than-honest cousins...
> > Regrettably,
> > Andros Korkyrates, mundanely Andro Berkovic, of Caer Galen
William the Archer
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