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Fwd: [Outlands-archery] Crossbow buyers beware.

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  • John edgerton
    From the Outland s list. Jon ******************* ... [Non-text portions of this message have been removed]
    Message 1 of 2 , Aug 11, 2006
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      From the Outland's list.

      Jon
      *******************

      Begin forwarded message:

      > From: "Andros Korkyrates" <andros.korkyrates@...>
      > Date: Fri Aug 11, 2006 7:40:51 AM US/Pacific
      > To: Outlands-archery@yahoogroups.com, outlands@yahoogroups.com
      > Subject: [Outlands-archery] Crossbow buyers beware.
      > Reply-To: Outlands-archery@yahoogroups.com
      >
      > Good day, everyone.
      >
      > First off, allow me to say I am tremendously upset for having to write
      > this mail. SCA is a wonderful community and vast majority of people
      > I've met here are incredibly friendly, helpful, knowledgeable and
      > generous.
      >
      > Is it surprise, then, when sour experiences that would barely make me
      > grumble if they involved mundane merchants actually hurt when SCAdians
      > are involved? Call me naive, but it feels almost like betrayal from
      > within family. Thus is it that, with great regret and no small amount
      > of anger, I write this mail.
      >
      > At beginning of this summer, I began shopping for a target crossbow.
      > After some searching, I stumbled upon UC Crossbows' website (
      > www.uccrossbows.com ) - the website claimed they had some of the
      > crossbows in stock and, as I was eager to start shooting, I sent an
      > inquiry mail to mr. David Ruff, owner of the website. The response was
      > practically immediate - mr. Ruff was clearly eager to do business, and
      > within one weekend we agreed on the details of the crossbow selection,
      > accesories, additional bolts etc - and, as I was hoping to shoot at
      > Glory, next weekend, I even gladly paid extra to have the crossbow
      > shipped via FedEx 3-day service .
      >
      > Glory came and went, and crossbow never showed up. Well, mr. Ruff had
      > a reasonable excuse - FedEx shipping problems, crossbow returned to
      > him - so I shrugged and said "Oh well. As long as I have it for 20th."
      > Of course, mr. Ruff did his best to convince me that there is no way I
      > wouldn't have the crossbow in time for that event. Well... it never
      > showed up. At that point, communication with mr. Ruff became
      > increasingly spotty. He was allegedly on the road, and my e-mails went
      > unanswered. When I demanded immediate answer with shipping date &
      > tracking number or immediate refund, Mr. Ruff's apprentice, miss
      > Kerri, magically started noticing the mails I sent and answered saying
      > that she would personally make sure crossbow is immediately shipped,
      > as well as refund me on the part of my payment made for 'expedited
      > shipping' - she also said she spoke on the phone with mr. Ruff and he
      > was 'surprised and beside himself about it' - funnily enough, mr. Ruff
      > wasn't returning my phone calls and voice mails those days at all.
      > Additional week passed, then another one. Now this whole circus
      > started edging past the one-month-from-delivery-date mark, and mr.
      > Ruff's ability to deliver did not improve. Finally, as reluctant as I
      > was, I gave mr. Ruff an ultimatum of 'deliver or refund' - and was
      > promised that crossbow shipped, and I would have it NO LATER (all caps
      > by mr. Ruff) than... earlier this week. It never showed up.
      >
      > Finally, last night I had an opportunity to talk to several other
      > crossbowmen at my barony's practice... only to be offered revelations
      > of similar experiences by two of them, one of whom waited for no less
      > than nine months for his pre-built, available immediately, crossbow to
      > arrive. (In that time any of other crossbow-crafters could've built an
      > impressive, custom-built crossbow three times).
      >
      > Thus, I must say this. Buyers, beware and avoid www.uccrossbows.com
      > and mr. Ruff. SCA might be one big happy family - but it appears I've
      > stumbled upon one of those less-than-honest cousins...
      >
      > Regrettably,
      >
      > Andros Korkyrates, mundanely Andro Berkovic, of Caer Galen

      [Non-text portions of this message have been removed]
    • WilliamTheArcher@aol.com
      ... Did you get your crossbow yet? William the Archer ... [Non-text portions of this message have been removed]
      Message 2 of 2 , Aug 22, 2006
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        In a message dated 8/11/06 12:58:27 PM, sirjon1@... writes:


        > Thus, I must say this. Buyers, beware and avoid www.uccrossbows.Thu
        > > and mr. Ruff. SCA might be one big happy family - but it appears I've
        > > stumbled upon one of those less-than-honest cousins...
        > >
        > > Regrettably,
        > >
        > > Andros Korkyrates, mundanely Andro Berkovic, of Caer Galen
        >

        Did you get your crossbow yet?



        William the Archer
        >>—————————>


        [Non-text portions of this message have been removed]
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