Stay safe from Phishing: Easy clues to help you
keep your personal information secure.
The main goal of a phishing email is to get you
to a site where you will provide your personal
information. With these basic, but powerful, clues,
you can easily recognize the threat and ensure
the safety of your identity and finances.
1. Does the email ask you to go to a website and
verify personal information? We won't ask you to
verify your personal information in response to
2. What is the tone of the mail? Most phish
emails convey a sense of urgency by threatening
discontinued service or information loss if you don't
take immediate action.
3. What is the quality of the email? Many phish
emails have misspellings, bad grammar, or poor
4. Are the links in the email valid? Deceptive
links in phishing emails look like they are to a
valid site, but deliver you to a fraudulent one.
Many times you can see if the link is legitimate
by just moving your mouse over the link.
5. Is the email personalized with your name and
applicable account information? Many phish emails
use generic salutations and generic information
(e.g. "Dear Customer" or "Dear Account Holder")
instead of your name.
6. What is the sender's email address? Many
phish emails come from an email address not from the
company represented in the email.
7. When in doubt, type it out. If you suspect an
email to be phishing, don't click on any links
in the email. Type the valid address directly
into your web browser.