Fw: Fwd: [ Future of India ] File - E-mail Etiquette Guide
- -------Original Message-------From: shailesh shahDate: 04/01/06 19:29:36To: pcshukla@...Subject: Fwd: [ Future of India ] File - E-mail Etiquette GuideDear Shuklaji,This information in part/full is worth sharing with our group. shailesh
firstname.lastname@example.org wrote:From: email@example.com
Date: 1 Apr 2006 10:45:06 -0000
Subject: [ Future of India ] File - E-mail Etiquette Guide
FUTURE OF INDIA group - E-mail Etiquette Guide
1. Be considerate. Too much information in one message is a burden on
2. Keep your discussions focused. If a new topic is introduced, it
should be under a separate message.
3. Always include a clear and unique subject heading. This allows for
easy filing, cataloguing, cross-referencing and retrieval.
4. Consider the layout of your message. Use short lines and
paragraphs, and/or point form. Also, use correct grammar and spell check
your message before sending.
5. Include English translations if having to use any Indian words in
consideration of global members.
6. Do not write with uppercase letters only, and limit your use of
exclamation marks. Recipients may consider this as shouting and uppercase
letters are difficult to read.
7. Remember that you may be sending e-mail to readers with varying
levels of expertise. Some of your readers may not understand terminology
that is familiar to you.
8. Send carbon copies to others who may be affected by your message or
who may have information or suggestions to add (if applicaple).
9. Put in double quotes text that is not your own. Alterations of a text could
confuse the original meaning and embarrass the author.
10. Respond to any of your personal e-mail messages within the group as quickly as possible. Wherer appropriate, send an acknowledgment to let your sender know if your answer will require a few days. If you are the sender, allow sufficient time for the respondent to research and formulate a response. Trivial responses, where it is not necessary to reply to an e-mail message, should be avoided.
11. If you are sending information from another source, pay attention to
whether the material is copyrighted. Copyright laws apply to e-mail as well
as to printed media. Copyright criteria will identify any restrictions on
the use of the information such as whether you may copy it or for which
purposes you may use it.
12. Don't cry wolf! Mark e-mail as urgent only when urgent.
13. Don't forward another's personal e-mail to others without that
14. Assume the messages you send and receive are permanent; therefore,
don't say anything in an e-mail that you might not want to be made public or
forwarded to others.
15. Use sarcasm and humour with care as they can easily be misinterpreted.
16. Don't say anything to anyone through e-mail that you wouldn't say
face-to-face. Using abusive or offensive language in e-mail is
17. Avoid public "flames", that is, messages sent in anger. Messages
sent in the heat of the moment generally only exacerbate the situation and
are usually regretted later.
18. Be aware that e-mail works through shared technology. If
confidentiality and privacy are required, use a more appropriate
communication method until such time as proper security features can be
19. If the document is meant to be read only through e-mail, avoid the
use of file attachments. Putting your message in an attachment adds
unnecessary bulk to the e-mail and makes it more difficult and time
consuming to read the message. Instead, use text in the body of the
20. If writing a long e-mail or replying to a long e-mail, consider
highlighting pertinent content, including any relevant forwarded content. This will make it easier for the recipient to find and recognize important and referenced information.
21. When writing a private individual email to a group member, click on their
personal email address, remebering to request a private response.
All the above ettiquette should be applied to individual member email
interactions as well, to maintain the integrity of the group forum.
23. Please refrain from condeming, revolting words, derogatory or anti-india
24. Common news report extracts, with no personal analysis are discouraged. Personal opionions are highly valued. Pertinent and relevant news flashes
25. Ideally write briefly and originally, keeping the charter of the Forum in
Your participation, contibutions, and cooperation in these matters are
ModeratorShailesh B. ShahInsurance Surveyor and Loss Assessor/ ValuerISO 9001:2000 LEAD AUDITORMobile : +91 9824021192Landline: +91 265 2464329Address: "Satya Sudha" 37 Ashutosh Society,Behind Utkarsh Petrol Pump, Karelibaug,Vadodara-390018Email: shaileshbshah@...
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