Re: [PanoToolsNG] Re: Unethical advertising incentives?
- Classic, although it's quite flattering to be grouped amongst Apple and Nikon.
If we could afford to advertise at the Superbowl I can assure you I wouldn't be on Facebook.
No, Apple just charge you £200 for AppleCare, if you want to pay for your extended warranty please feel free to send the money to paypal@...
Plus were not asking anyone to do any viral marketing for us. Like i said previously, were just trying to build a more active/vibrant community around our products. If you don't want to be apart of it then thats your decision.
On 31 Mar 2011, at 20:16, "belmeloro" <stefan.geens@...> wrote:
> Hi Matt,
> If I look at all the gear in my pano workflow -- pro Nikon DSLRs, Apple Computer, Manfrotto... these all fit into the category of premium manufacturers with top notch reputations, into which I would like to place 360Precision, because the gear really is that good.
> But these other manufacturers don't do two things:
> 1. They don't provide financial incentives for endorsements from customers, for example by offering an extended warranty in return for viral marketing. I think it's because they feel it cheapens their brand, and I'd agree with them.
> 2. They never, ever, insult a customer when receiving well-mannered criticism in a public forum. When I've had issues in the past both with Apple and Nikon on their forums, it is either made right, ignored, or they give a negative answer politely stated. That is because the customer is always right.
> Finally, I'm not sure in which sense your mass-marketing email sent out to all your customers can be considered as a private communication. Or did you type that out to me specifically? In which case I apologize.
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- I said:
>Twitter provides a casual, face-to-face-levelI meant a face-to-face-LIKE level of communication. Doh!
>of communication that's like chatting as you pass in a hall, the
>street, the park, the pub...