Olive Tree Genealogy was recently invited to participate in a Conference
Call with Ancestry.com <http://www.anrdoezrs.net/click-713921-10623042
a few other bloggers to discuss New Search. It was a very educational call
and our input was listened to. We also were given the opportunity to
participate in the Product Development Team's ideas for improvements in
their Search Engine.
As many of you know there has been much wailing and gnashing of teeth over
Old Search being "replaced" by New Search. Users of Old Search have
expressed their displeasure. In my opinion a lot of the complaints stem,
not from logic, but from emotional responses to change.
Many of us dislike change. We often have a great deal of time invested in
learning a certain way of doing something. When that changes the natural
reaction is to be ticked - *"all that time and I like how it works!"*
But change is often a GOOD thing! Change can mean we are getting something
better or getting something that will ADD to the experience of the old.
I also noticed that many of those objecting to New Search have not given it
a fair trial. In fact one user told me that it was the "*perception*" that
New Search would not give the same results or be as "*good*" as Old Search
that had her riled. But *perception* is not knowledge. By knowledge I mean
the knowledge that comes with trying New Search for a period of time and
comparing the results with those you obtained with Old Search. I urge those
of my readers who are upset about New Search to give it a try, you might
find you prefer it!
The Product Team at
me this email which may help alleviate fears of Old Search users.
It is important that we all submit feedback as Ancestry.com has requested.
This is how we can help the product developers work WITH us for a top-notch
experience when we research.
*In an effort to continually improve your experience on Ancestry.com, we
are asking for feedback<http://ancestry.qualtrics.com/SE/?SID=SV_8ubNXU8IiQcxqVD
on our search function. Our plan is first to gather feedback from our core
users. We will take all of that feedback into account when we are merging
the functionality of Old Search and current search into a consolidated
*You can take the survey here: http://ancestry.qualtrics.com/SE/?SID=SV_
*Many of the recent concerns and comments have cited functionality that
actually exists in current search, as well as in old search � specifically:*
1. *Our current search experience allows users to view search results as
a list of ranked records or as a consolidated list of categories.*
2. *Our current search experience allows users to do �Exact Match�
3. *Our current search experience allows users to specify a �Collection
Priority� to filter results by country.*
*Crista Cowan has a great educational video which demonstrates this
functionality in the current search experience: http://www.youtube.com/
*We also have a helpful article which does a side-by-side explanation of
how to achieve the same types of results with the current search as in Old
* The Ancestry.com Product Team*
Lorine McGinnis Schulze
Follow genealogy news on my blog
Find me on Twitter http://twitter.com/LorineMS
Google+ at https://profiles.google.com/OliveTreeGenealogy
Olive Tree Genealogy
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