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NextGen EPM Implementation

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  • donboatright2006
    Department of Health and Human Services Medium sized City in Southern California Business Analyst NextGen EPM Implementation Consultant Job Description Focus
    Message 1 of 1 , Dec 5, 2007
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      Department of Health and Human Services
      Medium sized City in Southern California

      Business Analyst
      NextGen EPM Implementation Consultant
      Job Description

      Focus Area: Public Health/Clinics
      Specific Skills: NextGen Practice Management Implementation (EPM)
      Length of Contract: TBD
      Contract or W-4: Negotiable
      Rate: DOE

      Description/Role
      The EPM Implementation consultant will be responsible for the
      implementation of the NextGen Enterprise Practice Management (EPM)
      system in multiple clinics. Responsibilities include analysis,
      documentation, and implementation of practice management system
      requirements related to patient demographics, scheduling and billing
      needs, workflow process redesign, system configuration, testing, and
      end-user training.

      Key Tasks and Responsibilities:

      1. Successful and complete hands-on configuration and
      implementation of the NextGen® EPM system at multiple clinics.
      2. Own, develop, and manage project plans for the EPM
      implementation.
      3. Analyze business, billing, and scheduling requirements.
      Recommend and implement requirements. Train as required.
      4. Develop, implement, and maintain policies and procedures to
      support implementation requirement recommendations.
      5. Conduct the system configuration test and user acceptance
      test. Conduct a database review.
      6. Troubleshoot and work to resolve NextGen® EPM system-related
      issues that are reported or detected during implementation.
      7. Research enhancement requests, submits change requests to
      NextGen as appropriate, and performs all follow-up activities to
      assure satisfactory resolution.
      8. Identifies, communicates and coordinates implementation of
      all system hardware and software enhancements and upgrades as
      requested by both internal users and external entities.
      9. Develop plan and coordinate testing of new software releases
      and updates.
      10. Develop and implement a methodology for communicating system
      changes and events. This includes designing and maintaining forms,
      templates and email correspondence related to the effective
      processing of user requests.
      11. Generate status and other types of reports relating to the
      EPM implementation process.
      12. Serve as a liaison between clinics for the purposes of
      NextGen EPM Implementation.
      13. Participate in application upgrade testing and implementation.
      14. Ability to work in fast-paced demanding environment.
      15. Serve as key technical resource for users of the NextGen® EPM
      during the implementation.
      16. Continually influences, enhances and improves NextGen
      utilization.
      17. Identifies and implements opportunities for improved system
      utilization.

      Working Relationships

      1. Work with project team to document project objectives,
      challenges, and scope.
      2. Work with other related projects to understand and manage
      project dependencies.
      3. Work with project manager's to plan analysis work and
      highlight risks and issues.
      4. Work with staff and managers to successfully implement
      NextGen EPM.
      5. Work with staff and managers to define acceptance criteria.
      6. Work with and participate on task forces and committees as
      required to successfully implement NextGen EPM.

      Deliverables

      1. NextGen EPM Project Plan
      2. Training Materials
      3. For changes to scope and enhancements, produce business cases
      defining the costs and benefits associated with requested changes.
      4. User Acceptance test plans.
      5. Successful and complete implementation of NextGen EPM.

      Reporting

      1. Bi-Weekly reports, or as needed, will be produced for the
      project manager and/or project sponsors showing progress against
      outstanding milestones, status, resource requirements, issues, risks
      and dependencies.
      2. Working with the project manager, prepare status reports for
      various other committees and managers as requested.

      Education

      1. Associate's Degree in Business, Information Systems or
      related field desired, Bachelors' Degree preferred. Consideration
      will be given to those holding industry-specific certification.
      2. Three to five years' information systems experience in a
      physician practice, hospital, clinic, or other medical/lab
      environment preferred.

      Experience

      1. Strong working knowledge of all Nextgen EPM modules.
      Knowledge, use and familiarity of NextGen EMR is desirable but not
      necessary.
      2. Three to five years experience in a physician practice
      environment using and supporting NextGen EPM. Knowledge, use and
      familiarity of NextGen EMR is desirable but not necessary.
      3. Demonstrated understanding of physician/clinic/office
      workflow, scheduling, third-party billing and business management.
      4. Current and knowledgeable of industry standards.

      Skill Sets

      1. Knowledge of CPT, HCPCS, and ICD-9-CM coding. Certification
      preferable.
      2. Conduct NextGen EPM End-user training in a classroom
      environment. Develop NextGen EPM End-user training materials.
      3. Demonstrated experience interacting with all levels of end-
      users.
      4. The ability to function effectively and efficiently in a team
      environment.

      Other Skills

      1. Job competency as related to the position description.
      2. Customer satisfaction orientation.
      3. Exceptional verbal and written communication skills.
      4. Strong organization and time management skills.
      5. Ability to establish and manage multiple priorities
      effectively.


      Resume with contact to:

      Don Boatright
      Higher-IT, Inc.
      donboatright@...
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