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esm causes crash

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  • g3rir
    I have been using n1mm for many years and it is a great program but last night I came across a very disturbing crash. Mostly I operate cw and nearly always use
    Message 1 of 8 , May 18, 2014
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      I have been using n1mm for many years and it is a great program but last night I came across a very disturbing crash. Mostly I operate cw and nearly always use esm. Last night I entered the Baltic contest ssb/cw section. All was fine on cw but when I switched to ssb n1mm crashed as soon as i hit enter to move to a serial number field. Switching off esm cured it. I have macros set for cw but never have set any wav files for ssb. I would have hoped that n1mm would simply complain it can't find the wav files and warn you but it simply said sorry it has to close. Neil G3RIR
    • Steve London
      ... As you well know, if you have ever read previous postings, N1MM Logger does warn you if the wav file is missing, and does not close. You have something
      Message 2 of 8 , May 18, 2014
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        On 05/18/2014 03:58 AM, g3rir@... [N1MMLogger] wrote:
        >
        >
        > I have been using n1mm for many years and it is a great program but last
        > night I came across a very disturbing crash. Mostly I operate cw and
        > nearly always use esm. Last night I entered the Baltic contest ssb/cw
        > section. All was fine on cw but when I switched to ssb n1mm crashed as
        > soon as i hit enter to move to a serial number field. Switching off esm
        > cured it. I have macros set for cw but never have set any wav files for
        > ssb. I would have hoped that n1mm would simply complain it can't find
        > the wav files and warn you but it simply said sorry it has to close.

        As you well know, if you have ever read previous postings, N1MM Logger
        does warn you if the wav file is missing, and does not close. You have
        something else going on. What are the last few lines in ErrorLog.txt ?
        What else happened when it closed ?

        73,
        Steve, N2IC
      • CFY
        Adding to Steve s suggestions, I would try to recreate the problem WITHOUT any other programs loaded to see if there is a conflict. Definitely disable your
        Message 3 of 8 , May 18, 2014
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          Adding to Steve's suggestions, I would try to recreate the problem WITHOUT any other programs loaded to see if there is a conflict. Definitely disable your virus checker as part of the test plan. Also. test with a .wav file available to prove your theory, then remove it and see if the problem returns or persists. 

          A good hunch would be that N1MM and some other ill-behaved program are fighting over a memory address and causing the crash.   The ill-behaved program might be a USB port driver if you are using a serial to USB converter device. 

          hope this helps. 



          From: "Steve London n2ic@... [N1MMLogger]" <N1MMLogger@yahoogroups.com>
          To: N1MMLogger@yahoogroups.com
          Sent: Sunday, May 18, 2014 8:46 AM
          Subject: Re: [N1MM] esm causes crash

           
          On 05/18/2014 03:58 AM, g3rir@... [N1MMLogger] wrote:
          >
          >
          > I have been using n1mm for many years and it is a great program but last
          > night I came across a very disturbing crash. Mostly I operate cw and
          > nearly always use esm. Last night I entered the Baltic contest ssb/cw
          > section. All was fine on cw but when I switched to ssb n1mm crashed as
          > soon as i hit enter to move to a serial number field. Switching off esm
          > cured it. I have macros set for cw but never have set any wav files for
          > ssb. I would have hoped that n1mm would simply complain it can't find
          > the wav files and warn you but it simply said sorry it has to close.

          As you well know, if you have ever read previous postings, N1MM Logger
          does warn you if the wav file is missing, and does not close. You have
          something else going on. What are the last few lines in ErrorLog.txt ?
          What else happened when it closed ?

          73,
          Steve, N2IC


        • Pete Smith N4ZR
          There has been a sharp increase in the number of messages coming through without signature or callsign. Please, let your friends on the reflector know who you
          Message 4 of 8 , May 18, 2014
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            There has been a sharp increase in the number of messages coming through without signature or callsign.  Please, let your friends on the reflector know who you are.
            73, Pete N4ZR
            Check out the Reverse Beacon Network at 
            http://reversebeacon.net, 
            blog at reversebeacon.blogspot.com.
            For spots, please go to your favorite 
            ARC V6 or VE7CC DX cluster node.
            
            On 5/18/2014 1:14 PM, CFY b355_etude@... [N1MMLogger] wrote:
            Adding to Steve's suggestions, I would try to recreate the problem WITHOUT any other programs loaded to see if there is a conflict. Definitely disable your virus checker as part of the test plan. Also. test with a .wav file available to prove your theory, then remove it and see if the problem returns or persists. 

            A good hunch would be that N1MM and some other ill-behaved program are fighting over a memory address and causing the crash.   The ill-behaved program might be a USB port driver if you are using a serial to USB converter device. 

            hope this helps. 



            From: "Steve London n2ic@... [N1MMLogger]" <N1MMLogger@yahoogroups.com>
            To: N1MMLogger@yahoogroups.com
            Sent: Sunday, May 18, 2014 8:46 AM
            Subject: Re: [N1MM] esm causes crash

             
            On 05/18/2014 03:58 AM, g3rir@... [N1MMLogger] wrote:
            >
            >
            > I have been using n1mm for many years and it is a great program but last
            > night I came across a very disturbing crash. Mostly I operate cw and
            > nearly always use esm. Last night I entered the Baltic contest ssb/cw
            > section. All was fine on cw but when I switched to ssb n1mm crashed as
            > soon as i hit enter to move to a serial number field. Switching off esm
            > cured it. I have macros set for cw but never have set any wav files for
            > ssb. I would have hoped that n1mm would simply complain it can't find
            > the wav files and warn you but it simply said sorry it has to close.

            As you well know, if you have ever read previous postings, N1MM Logger
            does warn you if the wav file is missing, and does not close. You have
            something else going on. What are the last few lines in ErrorLog.txt ?
            What else happened when it closed ?

            73,
            Steve, N2IC



          • CFY
            setup signature so it shd not happen agn. 72, AB1VL chuck From: Pete Smith N4ZR n4zr@contesting.com [N1MMLogger] To:
            Message 5 of 8 , May 18, 2014
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              setup signature so it shd not happen agn.

              72,

              AB1VL chuck


              From: "Pete Smith N4ZR n4zr@... [N1MMLogger]" <N1MMLogger@yahoogroups.com>
              To: N1MMLogger@yahoogroups.com
              Sent: Sunday, May 18, 2014 3:54 PM
              Subject: [N1MM] Please sign your messages


               












              There has been a sharp increase in the number of
              messages coming through without signature or callsign. 
              Please, let your friends on the reflector know who you are.

              73, Pete N4ZR
              Check out the Reverse Beacon Network at
              http://reversebeacon.net,
              blog at reversebeacon.blogspot.com.
              For spots, please go to your favorite
              ARC V6 or VE7CC DX cluster node.

              On 5/18/2014 1:14 PM, CFY b355_etude@... [N1MMLogger] wrote:






              Adding to Steve's suggestions, I would try to
              recreate the problem WITHOUT any other programs loaded to
              see if there is a conflict. Definitely disable your virus
              checker as part of the test plan. Also. test with a .wav
              file available to prove your theory, then remove it and see
              if the problem returns or persists. 



              A good hunch would be that N1MM and
              some other ill-behaved program are fighting over a memory
              address and causing the crash.   The ill-behaved program
              might be a USB port driver if you are using a serial to USB
              converter device. 



              hope this helps. 










              From: "Steve
              London n2ic@... [N1MMLogger]"
              <N1MMLogger@yahoogroups.com>

              To:
              N1MMLogger@yahoogroups.com

              Sent:
              Sunday, May 18, 2014 8:46 AM

              Subject:
              Re: [N1MM] esm causes crash






               



              On 05/18/2014 03:58 AM, g3rir@...
              [N1MMLogger] wrote:

              >

              >

              > I have been using n1mm for many years and
              it is a great program but last

              > night I came across a very disturbing
              crash. Mostly I operate cw and

              > nearly always use esm. Last night I
              entered the Baltic contest ssb/cw

              > section. All was fine on cw but when I
              switched to ssb n1mm crashed as

              > soon as i hit enter to move to a serial
              number field. Switching off esm

              > cured it. I have macros set for cw but
              never have set any wav files for

              > ssb. I would have hoped that n1mm would
              simply complain it can't find

              > the wav files and warn you but it simply
              said sorry it has to close.



              As you well know, if you have ever read
              previous postings, N1MM Logger

              does warn you if the wav file is missing, and
              does not close. You have

              something else going on. What are the last few
              lines in ErrorLog.txt ?

              What else happened when it closed ?



              73,

              Steve, N2IC































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            • g3rir
              Steve, I have just tried to look at the error log and there nothing in there for the time when I had the crash. I think N1MM had crashed before it had chance
              Message 6 of 8 , May 19, 2014
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                Steve,

                I have just tried to look at the error log and there nothing in there for the time when I had the crash. I think N1MM had crashed before it had chance to write the error log entry.

                I have just tried an experiment using N1MM in exactly the configuration from Saturday. I had ESM on and the radio on SSB and I got a different report in that N1MM said that there is a missing wav file and N1MM is closed down by Windows (8.1) The error log has 

                N1MM Logger V14.2.1 19/05/2014 08:04:37 - SSB Message Error: File not found. 
                Correct Configurer, Letters File Path, add a comma between wav files,
                 or remove the unexpected macro from the function key.
                Unparsed function key string - WAV\G3RIR\MYCALL.WAV
                Operator, station call - G3RIR
                User programmable Letters File Path - C:\N1MM Logger\
                Parsed Letters Path - C:\N1MM Logger\
                Parsed function key string - WAV\G3RIR\MYCALL.WAV
                Can't find this file - WAV\G3RIR\MYCALL.WAV

                As far as I know I have the same programs running in the PC but having retired from being a systems programmer I am experienced enough to know there must be some difference as the symptom is different. 

                The experiment just now certainly put something into the N1MM error log but was still shut down by Windows. On Saturday evening.it was different in that nothing appeared in the error log and it was N1MM saying sorry there is a problem (I can't remember the exact wording) and must close.

                I do know that switching off ESM when in SSB and no wav files are present makes the problem go away. Switching to CW and switching ESM back on is fine. Perhaps I should experiment with some wav files.

                Is it possible that the disk timing could cause a difference? The PC is "home" built and uses solid state disk.

                I should add I have SO2V switched on as I recently acquired a FTDX5000MP and I am trying to get to grips with that mode. 

                Perhaps I should not worry any more about this problem as I have a workaround and I will be moving to the new N1MM as soon as it is available.

                Neil, G3RIR



              • Pete Smith N4ZR
                Hi Neil - right-click on the function key buttons and take a look at the currently active set of function keys. If it is SSB Default Messages.mc, and you have
                Message 7 of 8 , May 19, 2014
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                  Hi Neil - right-click on the function key buttons and take a look at the currently active set of function keys.  If it is SSB Default Messages.mc, and you have not edited it, you will find this line under F4: 

                  "F4 {MYCALL},wav\{OPERATOR}\Mycall.WAV"

                  Unless you recorded mycall.wav and put it there, the program will report just what you saw.  

                  73, Pete N4ZR
                  Check out the Reverse Beacon Network at 
                  http://reversebeacon.net, 
                  blog at reversebeacon.blogspot.com.
                  For spots, please go to your favorite 
                  ARC V6 or VE7CC DX cluster node.
                  
                  On 5/19/2014 4:25 AM, g3rir@... [N1MMLogger] wrote:
                  Steve,

                  I have just tried to look at the error log and there nothing in there for the time when I had the crash. I think N1MM had crashed before it had chance to write the error log entry.

                  I have just tried an experiment using N1MM in exactly the configuration from Saturday. I had ESM on and the radio on SSB and I got a different report in that N1MM said that there is a missing wav file and N1MM is closed down by Windows (8.1) The error log has 

                  N1MM Logger V14.2.1 19/05/2014 08:04:37 - SSB Message Error: File not found. 
                  Correct Configurer, Letters File Path, add a comma between wav files,
                   or remove the unexpected macro from the function key.
                  Unparsed function key string - WAV\G3RIR\MYCALL.WAV
                  Operator, station call - G3RIR
                  User programmable Letters File Path - C:\N1MM Logger\
                  Parsed Letters Path - C:\N1MM Lo gger\
                  Parsed function key string - WAV\G3RIR\MYCALL.WAV
                  Can't find this file - WAV\G3RIR\MYCALL.WAV

                  As far as I know I have the same programs running in the PC but having retired from being a systems programmer I am experienced enough to know there must be some difference as the symptom is different. 

                  The experiment just now certainly put something into the N1MM error log but was still shut down by Windows. On Saturday evening.it was different in that nothing appeared in the error log and it was N1MM saying sorry there is a problem (I can't remember the exact wording) and must close.

                  I do know that switching off ESM when in SSB and no wav files are present makes the problem go away. Switching to CW and switching ESM back on is fine. Perhaps I should experiment with some wav files.

                  Is it possible that the disk timing could ca use a difference? The PC is "home" built and uses solid state disk.

                  I should add I have SO2V switched on as I recently acquired a FTDX5000MP and I am trying to get to grips with that mode. 

                  Perhaps I should not worry any more about this problem as I have a workaround and I will be moving to the new N1MM as soon as it is available.

                  Neil, G3RIR




                • g3rir
                  Pete, thanks, you are correct that is unedited and contains what you expected. N1MM today is behaving as I would expect and smoothly tells me that there
                  Message 8 of 8 , May 19, 2014
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                    Pete, thanks, you are correct that <f4> is unedited and contains what you expected. N1MM today is behaving as I would expect and smoothly tells me that there is a problem with no wav and puts something into the error log. 

                    But that was not the case on Saturday evening during the Baltic Contest. Instead of smoothly reporting it couldn't find a wav file N1MM said it had a problem and was sorry it had to close. It put nothing in the error log. I circumvented the problem by switching off ESM when on SSB and switching it on again for CW. The Baltic contest section D is a mixed mode contest.

                    I had made the assumption that the ESM switch and no wav files was what caused the crash. I can't reproduce the problem so I think my assumption was wrong. There must have been some other circumstance which I can't yet discover but since I have an easy work around and a new version of N1MM is on the horizon it is probably not worth pursuing.

                    73

                    Neil, G3RIR
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