"Broken Key Guy" discussed by Chief Ramsey at Saturday's Ward 5 Annual Constituent Services Summit.
- For folks in and around PSA 501 who have seen or heard about the "Broken Key Guy" or "The Contractor Guy".Summary for skimmers:1) The police are aware of the scam artist[s], and would like to catch the guy[s].2) The police have briefed this issue to the head of the 311/911 dispatchers.3) If the guy is at your door - call 911and report "scam in PROGRESS"4) If you have given him money - call 5D to file a report, so a warrant can be issued. [call 311 or MPD Operations at 698-0150 ]I attended the early sessions of the Ward 5 Constituent Services Summit. As advertised in many listservs, MPD Chief Charles Ramsey was present to open the Summit. His first item mentioned with regards to Ward 5 crime and public safety was about the "Broken Key Guy". He used the exact phrase as community emails and discussions, [personal observation] so it appears that the police DO take notice on our complaints.The Chief did indicate this is a relatively new type of scam and that we should always be vigilant for ANY type of scam AND that scam sshould be reported like any other crime. [personal observation #2 - perhaps because this is a new type of scam - that is the reason for the dispatchers at 311 being less-than-helpful with some calls.]I was able to ask the Chief about the problem some neighbors have reported with the unresponsiveness of 311:1) The Chief indicated they were very interested in catching this guy or any scam artist.2) The Chief advised that 311 / 911 dispatch is not the MPD . They are their own department. [communication dept I believe]3) He advised that he has briefed the head of the dispatch/communications dept of this scam - and that it is to be taken seriously.Chief Ramsey advised if the guy was at your door, to call 911 to report a "Crime in Progress".[my best guess for additional details - tell the dispatcher its a *wanted* scam artist - may be helpful to mention Broken Key Guy, OR Contractor Guy if he's still out there]IF you're comfortable and do not feel threatened - tell the guy your you'll be right there/back - hopefully to keep him at the door - then call 911.If he's already gone or you want to report more information - call 311, or call the Operations desk at 698-0150.IF you talk to him or can see him clearly - try to get a good description - physical characteristics that will not change, in addition to what he is wearing.Chief Ramsey stated that they would like someone that has given money to file a report,[If I understood correctly] then a warrant can be issued and so they can get a description.If your neighborhood is collecting information, continue or resume calling 311 or 911. The dispatch response should be better since the police have alerted them to this issue.As for any crime: If its a crime "In Progress" OR you fell threatened - call 911.If its after the fact or you have additional information to report - call 311. If you're not sure - call 911.Always try to have the correct address and as many details as you can.311 and 911 track statistics, so call them in addition to any "local phone chain".