Msg from PEPCO
- From: Alert DC <alert23429@...>
To: All users <rsan@...>
Sent: Sun Jul 03 07:02:06 2011
Subject: Pepco Prepared for Possible Severe Thunderstorms: Urges Customers to Be Prepared
Pepco Prepared for Possible Severe Thunderstorms
Urges Customers to Be Prepared
WASHINGTON, D.C. - Pepco is monitoring the current weather forecast which calls for a chance of scattered severe thunderstorms to move across the mid-Atlantic region late tonight through Sunday evening.
Additional overhead and underground crews and contractors have been scheduled to work through the weekend. Customer service personnel are also prepared to work this weekend as needed.
To report Power Outages and Downed Wires Call, 1-877-737-2662.
Please stay away from downed wires and report them immediately. If calling to report a power outage, a non-life threatening situation, customers are asked to call 1-877-737-2662 and press one for the automated system.
If reporting an emergency life threatening situation such as downed wires, pole down, etc. customers are asked to please call 1-877-737-2662 and press two.
The option for reporting an actual life threatening emergency should NOT be used to report non-life threatening emergencies, as it will prevent customers with actual emergencies from getting through to report their situation.
Pepco also recommends that when reporting an outage that customers request a call back. When outages are being worked in their area, the customer will be notified in the event they are not home or have relocated. This also helps Pepco during the restoration process to locate outages that may be specific to customers’ homes, such as an issue with the service wire to an individual house.
Pepco urges customers to stay safe and be prepared. Here are some additional tips: Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, first-aid kit, battery-powered or windup clock, extra batteries, non-perishable food, manual can opener, bottled water, any necessary medications and a list of emergency phone numbers. Make sure there is a home telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate, and won’t work if there is an outage.
Identify a place for emergency shelter in case of an extended outage. It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting service interruptions.
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