Ineffective MPD Dispatchers in time critical situations
- Yesterday afternoon while driving hoem from work along NY Avenue (5:25 pm), I witnessed a teenager carrying a handgun in and then proceed to reach into another guy's pocket and take a round out and proceed to load the handgun ... and then walk towards the crowd of people standing in front of Big Ben.As soon I realized that he was loading the handgun, I called 911 to report the incident to get some police there ASAP.So much for that......When I called to report the incident, the dispatcher who answered the phone proceeded to argue with me on my location. I had told her that I was at the corner of NY Avenue and N. Capitol Street at Big Ben. She said she had no such address for Big Ben. She asked again where I was located and I told her NY Avenue and N. Capitol Street NW. She said there is no Big Ben there. She said are you sure it's NW and not NE? I said no, it's NW. She said look up at the street sign and tell me what it says ... by this time, I had traveled from NY Avenue and N. Capitol Street to NY Avenue and 1St NW (anyone who knows how slow traffic moves there in the afternoon now knows how long it took her to get to this question). I said it says NW. I live just a few blocks from here and it's NW.Here is this kid with a handgun and she says she can't dispatch the police with out the correct address -- if it's not in her system, then she can't dispatch them.She finally locates the address by using NE instead of NW ..... although the incident is clearly happening at the NW corner of NY Avenue and N. Capitol Street at the Big Ben. By the time she locates it, she says, that once she located the address, she found that police had already been dispatched to the area and should be there shortly. When she found the location, I was already at NY Avenue and NJ Avenue ... again you now how slow traffic moves along NY Avenue - precious time was lostShe was given a description of the kid with the handgun and his accomplice with the round in his pockets, the EXACT location that the incident was occurring at --- but "it isn't in my system" was the response I got back.So, MPD, how many innocent people were shot yesterday afternoon because "it wasn't in the system"?
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