Buffalo Support is horrendous, when I first got my
linkstation it took them 11 days to tell me the
firmware I was using was broken and to update it...
If I didn't find this group I would have returned it
the next day.
--- Paul Milligan <paul_t_milligan@...
> Is there anything we could do to improve Buffalo's
> (absent) technical
> support. There is little of use posted on any of
> their various
> websites. If I go to Japan and translate (badly) the
> site contents it
> states that the 1.45 firmware fixes a problem with
> XP-SP2 operation
> of the recycle bin. Should this not be posted as a
> general fix?
> There is also a new version 1.05 of Easy Backup
> which again lists
> compatibility with XP-SP2.
> Their version control is also no existent. There
> have been 3 url's
> posted for 1.45 firmware and each version has a
> different size and
> checksum, but all list as version 1.45.
> Does anyone from Buffalo follow this forum, perhaps
> they could raise
> the issue with their support management.
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