1730Re: [LearningTechnologiesSIG] Moodlers Please Help!
- Jun 9 1:39 PMHi Ruth,
When we had similar problems, in most cases it was because the
confirmation email which is sent out by moodle was filtered out by
anti-spam filters. If the email does not reach the student, s/he cannot
confirm the creation of the account. However, another account with the
same email address can't be created, because it already exists in
moodle's database (although un-confirmed).
Whenever this happened, we simply confirmed the account manually for the
Hope this helps,
Ruth Vilmi wrote:
>Can any Moodle guru please help me with a registration problem. Now, for
>the second time this year, I have a student receiving this kind of
>message from the system: ""Your registration has not yet been confirmed","
>I'm copying and pasting the message I received from my Argentinian
>partner, Rita Z, (some of you know her!)with the login problem. About 2
>month ago a student in Kora had the same problem. The Korean created
>several addresses, but none of them were confirmed.
>"Today a student of mine, Bianca Palagonia (bianky_06@...), told
>me last week she opened her account at your moodle, but never got her
>confirmation of registration. In fact, when she wants to log in using
>the data she sent, a sign tells her "Your registration has not yet been
>confirmed", and she cannot open a new account either, for she's told her
>email address has been taken... "
>Thank you in advance for any suggestions!
>Ruth Vilmi Online Education Ltd
>E-learning, language checking and translation services
>+358 (0)50 368 4696
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