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Group Description

This ITIL group exists to enable the free discussion of developments surrounding ITIL, the IT Infrastructure Library. It should not be used to promote products or services: commercial resources and copies of ITIL itself can be found at the ITIL Directory. The ITIL Toolkit now has its own web site at ITIL Toolkit. Members are therefore urged to avoid too much emphasis on specific commercial solutions.


Hopefully, the forum will also serve as a resource for members to assist each other in the understanding of key ITIL concepts and ideas. Related Terms: BS15000, BS 15000, ITSM, SLM, Service Level Agreement, SLA, Configuration Management, ITIL Certification, Foundation, Training, ISO 20000 and IT Service Management.

Group Information

Group Settings

  • This is a restricted group.
  • Attachments are permitted.
  • Members cannot hide email address.
  • Listed in Yahoo Groups directory.
  • Membership requires approval.
  • Messages require approval.
  • All members can post messages.

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