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FW: Re: FW: RE: CC22 hotel concerns

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  • Trudy Leonard
    Okay, folks - this is the message from the hotel rep that I tried to forward and Yahoo Groups wouldn t let go through - ...
    Message 1 of 1 , Mar 2, 2004
    • 0 Attachment
      Okay, folks - this is the message from the hotel rep that I tried to forward
      and Yahoo Groups wouldn't let go through -


      >>>From: "a farrell" <afarrellhis@...>
      >>>To: georgialei@...
      >>>Subject: RE: CC22 hotel concerns
      >>>Date: Mon, 01 Mar 2004 09:15:01 -0500

      >>Subject:
      >>
      >>RE: CC22 hotel concerns
      >>From:
      >>
      >>"a farrell" <afarrellhis@...>
      >>Date:
      >>
      >>Mon, 01 Mar 2004 09:15:01 -0500
      >>To:
      >>
      >>georgialei@...
      >>
      >>
      >>
      >>
      >>Good Morning Trudy,
      >>
      >>I checked your block and it is filled. Trudy I want to mention a few
      >>things:
      >>
      >>We are sold out on Saturday so booking outside the block would also be an
      >>obstacle.
      >>
      >>Your cut off date along with several other groups that weekend is 3/2. At
      >>that time there are a few groups that have not used all of there rooms and
      >>those rooms will go back into our general inventory. Your guests would
      >>have a minimal time to squeeze a room reservation in. They should not
      >>reference your block however or they will be told that block has been
      >>filled. If I need to adjust someone's rate I can do it on my end with
      >>their confirmation number.
      >>
      >>Trudy we contracted your group. There would be no reason we would block
      >>your groups from staying at our hotel.
      >>
      >>We are a privately owned Holiday Inn and would not suggest business at
      >>another hotel unless it was a last resort.
      >>
      >>The Holiday Inn Express is an alternative location and is only 1 mile down
      >>the road. I do know it is of the utmost importance for your guests to be
      >>on property however.
      >>
      >>Is it possible for me to respond directly to any of the emails that you
      >>forwarded? I will do my best to get all your guest's reservation's
      >>entered if possible. Have a great day. I will be in touch.
      >>
      >>Ann
      >>
      >>
      >>
      >>
      >>
      >>
      >>
      >> <http://graphics.hotmail.com/greypixel.gif>
      >>
      >> Ann Farrell
      >>
      >> Holiday Inn Select Atlanta/ Decatur Conference Center
      >>
      >> 130 Clairemont Ave. Decatur, GA 30030
      >>
      >> 404/371-0204 ext. 7791
      >>
      >>
      >>
      >>
      >> From: "Trudy Leonard" To: afarrellhis@... Subject: CC22
      >> hotel concerns Date: Mon, 01 Mar 2004 01:03:33 -0500 Ann - I'm
      >> forwarding some e-mails that I've received from a couple of our
      >> members to show you what people are experiencing when they try to
      >> make reservations. The 800 number and the online reservations
      >> system have been telling people for at least six months that the
      >> hotel is sold out for the weekend. We finally started giving
      >> people the direct number, and they are still being told that, even
      >> though, by the numbers that you gave us at the meeting, we aren't
      >> even close to filling our block. I know this isn't your fault, but
      >> it feels like the hotel is trying to keep our members from making
      >> reservations. This is a 24-hour convention and our members need to
      >> be in the convention hotel. I will forward the e-mails separately.
      >> Trudy
      >>
      >

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