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Email Forwarding Problems on HASA

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  • Anglachel Gurthang
    About 1:30 PM, US West Coast time, a large number of Undeliverable Mail messages began showing up in the HASA Tech Support mail box. For some reason, the
    Message 1 of 1 , Dec 1, 2006
      About 1:30 PM, US West Coast time, a large number of "Undeliverable
      Mail" messages began showing up in the HASA Tech Support mail box. For
      some reason, the site cannot send out emails to non HASA addresses.
      Incoming mail appears to be unaffected.

      What is being affected:

      * New member registration passwords are not being sent out
      * Copies of comments and forum posts are not forwarding
      * Emails & URLs sent via forms are not being delivered
      * Forwards on administrative email boxes get bounced back

      This appears to be a network/DNS issue at the router level, not
      something worng with the site itself.

      I'm working with the ISP to get the issue resolved. Unfortunately,
      most auto emails cannot be resent. Content being entered into the
      database is unaffected, so you can post comments, chapters, forum
      messages and so forth with confidence. Also, all emails to admin staff
      through the on-line forms appears to be working correctly.

      All new registration passwords will be sent again after the issue has
      been resolved.

      Anglachel
      HASA Tech Support
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