A Mea Culpa from the Yahoo! Groups Team
- [Note: This email isn't my personal two cents, as usual, but a
collective email from the entire Groups team... and the Answers folks
Many of you have expressed frustration with us over our recent attempt
to integrate Yahoo! Answers into your group. We apologize because we
really goofed on this one.
While we think that there's a lot of potential in a Groups-Answers
integration, we obviously need to take more time to get it right. The
integrations didn't work the way we wanted them to work, and it wasn't a
very good experience.
Until we get it right, we've hidden the Answers module by default. That
means that your users will not see the Answers module, unless you had
already turned it on or made changes to it. As a moderator, however, you
will continue to see an Answers "link", so that you still have an
opportunity to turn on the module if it is something you do want for
Meanwhile, if you've already made changes to the Answers module (like
selecting a category), those changes will stick. Also, if you removed
the module from your group, it will continue to remain hidden.
We hope these changes help. Thanks for calling us on our mistake. We
plan to work with the Answers team to get it right. Stay tuned.
The Yahoo! Groups Team
- --- In GroupManagersForum@yahoogroups.com, "Gordon Strause" wrote:
>Thank your teams for posting this in broad circulation to Yahoo
> [Note: This email isn't my personal two cents, as usual, but a
> collective email from the entire Groups team... and the Answers folks
> While we think that there's a lot of potential in a Groups-Answers
> integration, we obviously need to take more time to get it right.
Groups owners and managers.
My comments on the Answers integration were made in a reply to Mr E's
blog entry about it. See the thread -
>> I don't think much of Yahoo Answers. It remains too open to abuseYou need to make the "report abuse" option in such social construct
>> and almost all measures dealing with that abuse are after the fact.
>> Sorry, Carol, it doesn't scale. A similar strategy has only worked in
>> Message Boards Beta IF the board is niche and off the marching
>> abuse morons radar... once the traffic starts, the abuse starts and
>> it all goes to hell. That's the reality of it and I don't see a solution
>> under the Web 2.0 "social networking" metaphor. Gotta stop that
>> crap before the abuse horse leaves the barn.
content areas as easy as Flickr's "May Offend" link. And you need
some simple way to remove the abusive cotent from public view.
(Note: "remove from view' NOT delete!) Why should I have to report my
email address, category of abuse issue, and description for each case
of abuse I wish to report? In the first place, your servers already
know who I am (I am logged in!) and know what/who is being reported.
If ### people hit "may offend" in ### minutes, you remove the content
from public display - automatically - no human review is needed. To
prevent abuse of this simple abuse reporting, limit a single IP to no
more than 1 report per data entry (question/answer topic) in # hours.
Variations of this appear to work very well for Flickr while the
YAHOO MESSAGE BOARD BETA attempt to implement a rating system is so
far an abject failure.
As you mention, this appears to have potential... and it most
assuredly does have great prospects, but your teams must find a way
to stop the abuse BEFORE it gets widespread public exposure.
Good luck at making this work.
> Why should I have to report myIt appears that different individuals get a different view of
> email address, category of abuse
> issue, and description for each case
> of abuse I wish to report? In the
> first place, your servers already
> know who I am (I am logged in!)
> and know what/who is being reported.
Answers. The Report Abuse form I got already had my identity, what
and who I reported already filled in. All I needed to add was an
Abuse Category which I could choose from a multiple choice pull-down
menu(see list below) and if I really wanted to, a text box to
- Please Choose -
Chatting or Private Correspondence
Gaming for Points
Incites Violence or Hatred
Insulting Other Participants
Invasion of Privacy
Minors or Exploitation of Minors
Not a Question or Answer
Not in English/Not Comprehensible
Obscene or Profane Content
Solicitation or Personal Ads
Spam, Phishing, or Fraud
Threat of Harm or Harassment
- --- In GroupManagersForum@yahoogroups.com, "Gordon Strause"
>Thank you for communicating this information to GMF.
> Thanks for calling us on our mistake.
> We plan to work with the Answers team to get it right. Stay tuned.Do you mean:
- stay tuned in GMF?
- the Answers team who utilize Yahoo 360 for communication?
I chose to keep the Answers module in our Ottawa Group, but I don't
know where to go for help. Is there a Yahoo Group for Yahoo Answers? -
many Group members who are not 360 members are exluded from the
- This is Yumio, the product manager for Yahoo! Answers. I'd like to
reiterate Gordon's apology to the Groups moderator community, and
also thank you for all the feedback. For those that are interested
in letting us know your thoughts, comments, and advice on improving
Answers, please use the following message board.
We do have a lot of features queued up to combat the
abuse/miscategorization that you noticed, and hopefully we'll
improve enough for you to consider displaying Answers content on
your Group Home Pages in the future.
--- In GroupManagersForum@yahoogroups.com, ottawahitech
> --- In GroupManagersForum@yahoogroups.com, "Gordon Strause"
> <gordonst@> wrote:
> > Thanks for calling us on our mistake.
> Thank you for communicating this information to GMF.
> > We plan to work with the Answers team to get it right. Stay
> Do you mean:
> - stay tuned in GMF?
> - yg-alerts?
> - the Answers team who utilize Yahoo 360 for communication?
> I chose to keep the Answers module in our Ottawa Group, but I
> know where to go for help. Is there a Yahoo Group for YahooAnswers? -
> many Group members who are not 360 members are exluded from the
> Answers discussion
- I know most Group owners removed the Answers link at the bottom of
their Group's page when Yahoo prematurely added this link to all
Groups. I decided to keep ours there and I keep checking up on
progress every once in a while.
It appears to me that the category
Home > Yahoo! Products > Yahoo! Groups
is starting to have half decent questions and answers in it. Some
other categories have also settled down and are becoming worthwhile.
Check it out - you may want to put the link back in your Group.