1078Family Finder - Restaurant.com coupons
- Dec 4, 2013I just did an internet search for Restaurant.com complaints and found the info below. Bottom line is you must read the "fine print" for each restaurant and call them ahead of time to verify their status re the coupons - and declare the coupon at the beginning of the meal. It is unlikely that you will find major restaurants listed at Restaurant.com and if you reside in a rural area, choices will be even more limited.
A review of consumer complaints filed with the BBB of Chicago & Northern Illinois against Restaurant.com delineates a pattern of consumer allegations.
In the complaints, consumers allege that various restaurants featured on Restaurant.com will not honor coupons they had purchased from your company. Additionally, consumers allege that the company has refused to provide refunds for coupons that were not honored by these restaurants. Restaurant-owners have also alleged that the company's sales staff has misrepresented the frequency of discounts offered by Restaurant.com and that the company has sold coupons for higher amounts than they had agreed upon with the company's sales staff.