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Re: Technisat skystar 2 receiver

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  • a_van_belle
    No transponder info on any satellite could also be caused by a firewall blocking the server4pc program. If you use windows XP, go to security center, manage
    Message 1 of 25 , Jul 1, 2006
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      No transponder info on any satellite could also be caused by a
      firewall blocking the server4pc program.
      If you use windows XP, go to security center, manage security settings
      for firewall.
      Do check that both server4pc.exe and tc-recv.exe are listed in the
      exceptions list.
      If in doubt, momentarily disable the windows firewall.

      To verify correct dish alignment visually you could use Solar Transit
      times.
      At these times (once per day) the sun is at the same azimuth angle as
      Hotbird 6.
      When you put up a stick vertically behind the center of your LNB, you
      should have a shadow exactly in the center of the dish.
      Solar Transit times can be calculated using SatMaster Pro Demo.
      http://www.arrowe.com/ You have to put in your location and 13 degrees
      East. Times are in UTC.
      If you send me your town/nearest city off-list I can send you a table
      for this month.

      Good luck,
      Arne van Belle

      --- In GEO-Subscribers@yahoogroups.com, "Yvonne Tyler" <tyler@...> wrote:
      >
      > John,
      > Have had existing user of MSG round today to help me set up.
      > Problem.
      > On Technisat page,Transponder settings..Showing signal quality of
      > 54/55Nothing for network!!!
      > Unable to get and data through, and also tried for TV pictures.
      Absolutely
      > nothingAm certain we are on to Hotbird, but incase not we also set
      it up for
      > Astra and same happened.
      > Any ideas please. David Tyler
      >
    • Yvonne Tyler
      Arne, Many thanks for your interest and repl with comments. Am confused be all the opinions such as throw away technisat software, use only Eumetcast. Have
      Message 2 of 25 , Jul 1, 2006
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        Arne, Many thanks for your interest and repl with comments.
        Am confused be all the opinions such as throw away technisat software, use
        only Eumetcast. Have actually tried it both ways.
        Main problem is that I am on correctt satellite, signal coming in is 50\55,
        but on the transponder status page , it says no info. And of course the same
        blank for orbital position.
        Also, on set up4pc/telicast distr. System client page, it always states
        licence not received. If this applies to Eumetsat licence, I do have it and
        key.
        Have signal, no sound and no data. Should I forget about MSG for the moment
        and try to load for T.V. And which cd ROM should I use.
        Many thanks, David Tyler
        -------Original Message-------

        From: a_van_belle
        Date: 07/01/06 11:34:13
        To: GEO-Subscribers@yahoogroups.com
        Subject: [GEO-Subscribers] Re: Technisat skystar 2 receiver

        No transponder info on any satellite could also be caused by a
        firewall blocking the server4pc program.
        If you use windows XP, go to security center, manage security settings
        for firewall.
        Do check that both server4pc.exe and tc-recv.exe are listed in the
        exceptions list.
        If in doubt, momentarily disable the windows firewall.

        To verify correct dish alignment visually you could use Solar Transit
        times.
        At these times (once per day) the sun is at the same azimuth angle as
        Hotbird 6.
        When you put up a stick vertically behind the center of your LNB, you
        should have a shadow exactly in the center of the dish.
        Solar Transit times can be calculated using SatMaster Pro Demo.
        http://www.arrowe.com/ You have to put in your location and 13 degrees
        East. Times are in UTC.
        If you send me your town/nearest city off-list I can send you a table
        for this month.

        Good luck,
        Arne van Belle

        --- In GEO-Subscribers@yahoogroups.com, "Yvonne Tyler" <tyler@...> wrote:
        >
        > John,
        > Have had existing user of MSG round today to help me set up.
        > Problem.
        > On Technisat page,Transponder settings..Showing signal quality of
        > 54/55Nothing for network!!!
        > Unable to get and data through, and also tried for TV pictures.
        Absolutely
        > nothingAm certain we are on to Hotbird, but incase not we also set
        it up for
        > Astra and same happened.
        > Any ideas please. David Tyler
        >





        [Non-text portions of this message have been removed]
      • Terence O'Hanlon Smith
        From: a_van_belle ... Dear Arne, I ve been looking for this firewall security centre manager without being sure that I have found the correct section. I use XP
        Message 3 of 25 , Jul 1, 2006
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          From: a_van_belle

          > Date: 07/01/06 11:34:13
          > To: GEO-Subscribers@yahoogroups.com
          > <mailto:GEO-Subscribers%40yahoogroups.com>
          > Subject: [GEO-Subscribers] Re: Technisat skystar 2 receiver
          >
          > No transponder info on any satellite could also be caused by a
          > firewall blocking the server4pc program.
          > If you use windows XP, go to security center, manage security settings
          > for firewall.
          > Do check that both server4pc.exe and tc-recv.exe are listed in the
          > exceptions list.
          > If in doubt, momentarily disable the windows firewall.
          >













          Dear Arne,
          I've been looking for this firewall security centre
          manager without being sure that I have found the correct section.
          I use XP Pro - I know David Tyler uses XP Home.
          There is the Firewall related Advanced/Settings window from the
          Properties tab for the particular network connection in Network
          Connections; is this the settings window to which you refer? If so, do
          you add an entry for the IP address for Tellicast, or somesuch?
          There are also the Security Configuration Manager Tools with Local
          Security Policy configuration options, but I suspect that this is not
          the place you mean; or am I looking in completely the wrong direction?
          I would be grateful for a little more detail on this to see if I can
          help David further.

          Kind regards, Terence.


          [Non-text portions of this message have been removed]
        • geojohnt@aol.com
          In a message dated 01/07/2006 16:48:24 GMT Standard Time, tyler@birchavenue.fsnet.co.uk writes: Am confused be all the opinions such as throw away technisat
          Message 4 of 25 , Jul 1, 2006
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            In a message dated 01/07/2006 16:48:24 GMT Standard Time,
            tyler@... writes:

            Am confused be all the opinions such as throw away technisat software, use
            only Eumetcast. Have actually tried it both ways.



            David,

            EUMETSAT only recommend two (earlier) versions of the TechniSat SkyStar
            driver - these are not included on the CD of drivers and software supplied with
            current SkyStar PCI and USB Box receivers.
            Hence, we recommend that users do not instal any software from this CD but
            to wait till they receive the EUMETSAT CD containing all the software and
            correct drivers - already configured - for reception of EUMETCast.
            Yes, some have loaded the TechniSat drivers to help set up the dish via
            satellite TV reception - but, as said earlier all these drivers/software must be
            removed before the EUMETSAT supplied software is loaded.

            >Main problem is that I am on correctt satellite, signal coming in is 50\55,
            >but on the transponder status page , it says no info. And of course the same
            >blank for orbital position.

            Are you sure your dish is pointed at Hot bird 13 deg. E?

            If you have loaded the EUMETSAT supplied software then all the parameters
            for EUMETCast via Hot Bird 6 should be set looking something like mine here.

            On the Setup4PC window page 1
            "Satellite settings" tab should show Hotbird 13 E in the pulldown window.
            "Statistics" tab in Active PIDs should show something like:
            0x0064
            0x012C
            0x012D
            0x012E
            0x01F4

            Clicking on the green Status button on the first page you should have:
            "Transponder settings"
            Transponder 10853 MHz
            Tuner frequency 1103 MHz
            Symbol rate 27500 kS/s
            FEC 3/4
            Polarity Horizontal/Left (High)

            "Antenna settings"
            LNB frequency 9750 MHz
            LNB selection none
            DiSEqC none

            "Transponder Information"
            Network: T-Systems
            Orbital position 013.0 East
            Signal quality (mine 70 %)
            SNR (mine 9.6)
            BER (mine 0.000000E+000

            If these parameters are not set then you will get nothing - neither will you
            if the parameters are set like this but your dish is NOT on Hot Bird.

            >Have signal, no sound and no data. Should I forget about MSG for the moment
            >and try to load for T.V. And which cd ROM should I use.

            Since you are sure your dish is on the right satellite I wouldn't recommend
            this.

            Further thoughts:
            Once installed the PCI card should not be moved to another slot - confuses
            the computer - and me!
            Once plugged in do not move the EKU to another USB slot.

            The next step is to see if your Setup4PC pages/tabs are similar to the above.

            I'm sure Arne, an expert on these matters will have other suggestions - I
            just throw in the above.

            Regards,
            John.



            [Non-text portions of this message have been removed]
          • a_van_belle
            Hello Terence, David and John, If you do not have indepth windows knowledge I recommend not to use the Technisat CDROM. As John said, when installing from the
            Message 5 of 25 , Jul 2, 2006
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              Hello Terence, David and John,

              If you do not have indepth windows knowledge I recommend not to use
              the Technisat CDROM. As John said, when installing from the Eumetcast
              CDROM these drivers will automatically be removed first.
              The Technisat "full-featured" software does require more (directX9 and
              winlirc and certain Mediaplayer revisions) and may interfere with
              Eumetcast. Progdvb however does run without all these requirements and
              uses the drivers that are installed from the Eumetcast CDROM.

              Older versions of XP (sp1 and sp1a) don't have a firewall so I am not
              sure if this is causing the problems.
              On XP Home there is a firewall that does interfere if you do not
              provide the right answers directly after installing the skystar.

              So only for XP home users that do have problems:
              Go to Control panel, Security center, Manage security settings for:
              Windows Firewall.
              Now go to the exceptions tab.
              Under "Programs and Services" you must have actived: Server4PC and
              tc-recv amongst others.
              If these lines do not appear in the list, choose "Add Program" and add
              Server4pc and BusinessTV-IP.

              Another question still remains: What dish size do you use David ?
              As 50-55% is fairly low for a 80 cm dish on Hotbird. But as these
              signal quality readings are software calculated values, they can vary
              a lot and depend on used driver version too.

              But under all conditions you should be able to readout "T-systems" as
              Network in the Transponder Status screen.
              If it says "Acquiring..." then it is getting this info and you have to
              wait for a minute.

              Without the Skystar getting a good connection to T-systems, Tellicast
              won't do a thing, even if you installed and have it set up correctly.

              Good luck,
              Arne van Belle

              --- In GEO-Subscribers@yahoogroups.com, Terence O'Hanlon Smith
              <tohs@...> wrote:
              > Dear Arne,
              > I've been looking for this firewall security centre
              > manager without being sure that I have found the correct section.
              > I use XP Pro - I know David Tyler uses XP Home.
              > There is the Firewall related Advanced/Settings window from the
              > Properties tab for the particular network connection in Network
              > Connections; is this the settings window to which you refer? If so, do
              > you add an entry for the IP address for Tellicast, or somesuch?
              > There are also the Security Configuration Manager Tools with Local
              > Security Policy configuration options, but I suspect that this is not
              > the place you mean; or am I looking in completely the wrong direction?
              > I would be grateful for a little more detail on this to see if I can
              > help David further.
              >
              > Kind regards, Terence.
            • Terence O'Hanlon Smith
              a_van_belle wrote: Hello Terence, David and John, . Older versions of XP (sp1 and sp1a) don t have a firewall so I am not sure if this is causing the problems.
              Message 6 of 25 , Jul 3, 2006
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                a_van_belle wrote: Hello Terence, David and John,

                .
                Older versions of XP (sp1 and sp1a) don't have a firewall so I am not
                sure if this is causing the problems.
                On XP Home there is a firewall that does interfere if you do not
                provide the right answers directly after installing the skystar.
                ******************
                So only for XP home users that do have problems:
                Go to Control panel, Security center, Manage security settings for:
                Windows Firewall.
                Now go to the exceptions tab.
                Under "Programs and Services" you must have actived: Server4PC and
                tc-recv amongst others.
                If these lines do not appear in the list, choose "Add Program" and add
                Server4pc and BusinessTV-IP.
                No transponder info on any satellite could also be caused by a
                firewall blocking the server4pc program.
                If you use windows XP, go to security center, manage security settings
                for firewall.
                Do check that both server4pc.exe and tc-recv.exe are listed in the
                exceptions list.
                If in doubt, momentarily disable the windows firewall.

                To verify correct dish alignment visually you could use Solar Transit
                times.
                At these times (once per day) the sun is at the same azimuth angle as
                Hotbird 6.
                When you put up a stick vertically behind the center of your LNB, you
                should have a shadow exactly in the center of the dish.
                Solar Transit times can be calculated using SatMaster Pro Demo.
                http://www.arrowe.com/ <http://www.arrowe.com/> You have to put in your
                location and 13 degrees
                East. Times are in UTC.
                If you send me your town/nearest city off-list I can send you a table
                for this month.

                Good luck,
                Arne van Belle

                Arne,
                many thanks for this; it explains why I could not find the
                Security Centre, on my own machine, for comparison to help David and
                Yvonne Tyler.

                I actually went to their home to assist and subsequently took my
                satellite finder and laptop, with proven software, to set the dish on
                the correct satellite (their engineer had pointed it at Eutelsat) and
                obtained the 55-60% signal. My laptop received both TV pictures and
                Eumetcast data satisfactorily. Their dish is slightly shielded by the
                roof overhang on the gable end and I suspect that this is the reason for
                the low signal strength.


                The initial installation of the Technisat software from the Technisat CD
                was uninstalled and reinstalled using the Eumetcast CD. The outcome
                seemed to indicate that there was a conflict in software somewhere. They
                eventually managed to get the T-systems notation in the Setup4PC status
                window and all else seemed to be in order.
                The Tellicast and EKU RTE programmes have, I believe, been uninstalled
                and reinstalled about three or four times now, with associated problems
                entering the User Key. My original acquisition of David's Tellicast
                License Software acknowledgement in the HTML shell license section has
                been lost, although his User name is showing correctly and the 4 x 4
                asterisk line is present, but but there is now a configuration error
                showing in the HTML shell and, although they have re-entered and
                confirmed the User name and Password in Recv.ini, and confirmed that the
                correct IP address is configured, it has not yet been possible to cure
                this and obtain data transference. I am not aware of the current
                reporting in the log.

                I understood that The BusinessTV-IP / tc-recv programme was in the
                Firewall security centre (XP Home) exceptions box, but their attempt to
                add the Server4PC programme to the exceptions list - as you advised -
                apparently resulted in their computer reverting involuntarily to the
                lowest screen resolution, as if in some form unnotified Safe Mode! This
                has proved impossible to reset, and I have suggested removal of the
                programme setting in the Security Centre and, if that is to no avail,
                removal of the software. I believe that Yvonne also needs her computer
                for its everday work! I understood that The BusinessTV-IP / tc-recv
                programme was also in the exceptions box.

                I had earlier suggested, as Eumetsat recommends, that they obtain a
                cheap or used low spec. computer, to set up for Rx only using W2000 Pro,
                with no extraneous software. Their existing machine has anti-virus,
                spyware, firewall and other specialist programme installation monitoring
                software which has proved difficult to disable or configure to
                successfully accommodate Tellicast and Technisat software. It may still
                be possible to configure recv.ini, and any possible programme
                conflictions, to make it work, but I have reached the limit of my
                expertise in this respect. I suspect that a separate Rx machine may now
                be their preferred route, leaving Yvonne's own machine for processing
                with D.T.'s software suite.

                Regards,
                Terence.

                > .
                >
                >



                [Non-text portions of this message have been removed]
              • Terence O'Hanlon Smith
                Another advantage of the two-PC solution is that the receiver PC can be left on 24 x 7, so that there is no data lost overnight...... ... David, indeed; this
                Message 7 of 25 , Jul 3, 2006
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                  Another advantage of the two-PC solution is that the receiver PC can be
                  left on 24 x 7, so that there is no data lost overnight......

                  >
                  > Good luck to all!
                  >
                  > David
                  >







                  David,
                  indeed; this is a point I made to David (Tyler) this very
                  morning.

                  Thanks,

                  Terence

                  > --
                  >







                  [Non-text portions of this message have been removed]
                • David J Taylor
                  Terence O Hanlon Smith wrote: [] I had earlier suggested, as Eumetsat recommends, that they obtain a cheap or used low spec. computer, to set up for Rx
                  Message 8 of 25 , Jul 3, 2006
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                    Terence O'Hanlon Smith wrote:
                    []
                    > I had earlier suggested, as Eumetsat recommends, that they obtain a
                    > cheap or used low spec. computer, to set up for Rx only using W2000
                    > Pro,
                    > with no extraneous software. Their existing machine has anti-virus,
                    > spyware, firewall and other specialist programme installation
                    > monitoring
                    > software which has proved difficult to disable or configure to
                    > successfully accommodate Tellicast and Technisat software. It may
                    > still
                    > be possible to configure recv.ini, and any possible programme
                    > conflictions, to make it work, but I have reached the limit of my
                    > expertise in this respect. I suspect that a separate Rx machine may
                    > now
                    > be their preferred route, leaving Yvonne's own machine for processing
                    > with D.T.'s software suite.
                    >
                    > Regards,
                    > Terence.

                    Terence,

                    It sounds as if your patience has been tested to the limits, and beyond!
                    I'm sure that David and Yvonne are most grateful for your help.

                    Another advantage of the two-PC solution is that the receiver PC can be
                    left on 24 x 7, so that there is no data lost overnight......

                    Good luck to all!

                    David
                    --
                    SatSignal software - quality software written to your requirements
                    Web: http://www.satsignal.net
                    Email: davidtaylor@...



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