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Jestine Yong - opinions?

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  • Steve Greenfield
    Last night I paid $24.95 for an eBook from him, Power Supply Modification Secrets . It turns out to be nothing but a set of examples in how to install a
    Message 1 of 12 , Jul 15, 2014
      Last night I paid $24.95 for an eBook from him, "Power Supply Modification Secrets". It turns out to be nothing but a set of examples in how to install a premade module someone (possibly him) sells on eBay. No schematics of the module itself. In fact, there is one example on the eBay auction. This is the sort of thing I'd have expected to come -with- the module, just an installation manual.

      He's now balking at giving me a refund.

      Anyone else had an experience buying eBooks from him?

       
      Steve Greenfield AE7HD
      http://www.linkedin.com/in/stevenjgreenfield
    • harry jenkins
      After reviewing the web site it didn t take long to see this was a hard sell commercial like you see on TV, lots of fluff and bluff. I wouldn t have guessed
      Message 2 of 12 , Jul 15, 2014
        After reviewing the web site it didn't take long to see this was a hard
        sell commercial like you see on TV, lots of fluff and bluff. I wouldn't
        have guessed it to be as bad as you say but on thing that caught my eye
        was several of the reviewers were way outside of the US. I'd say this
        was very suspicious.
        --------------------------------------------
        On Tue, 7/15/14, Steve Greenfield alienrelics@... [Electronics_101] <Electronics_101@yahoogroups.com> wrote:

        Subject: [Electronics_101] Jestine Yong - opinions?
        To: "Electronics_101 Mailing List" <electronics_101@yahoogroups.com>
        Date: Tuesday, July 15, 2014, 5:43 AM


         









        Last night I paid $24.95
        for an eBook from him, "Power Supply Modification
        Secrets". It turns out to be nothing but a set of
        examples in how to install a premade module someone
        (possibly him) sells on eBay. No schematics of the module
        itself. In fact, there is one example on the eBay auction.
        This is the sort of thing I'd have expected to come
        -with- the module, just an installation manual.
        He's
        now balking at giving me a refund.
        Anyone
        else had an experience buying eBooks from
        him?
         Steve
        Greenfield AE7HD
        http://www.linkedin.com/in/stevenjgreenfield









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      • alienrelics
        He is currently trying to talk me into thinking that $24.95 is reasonable to pay for what is merely a few more examples of what comes with the auction in the
        Message 3 of 12 , Jul 15, 2014
          He is currently trying to talk me into thinking that $24.95 is reasonable to pay for what is merely a few more examples of what comes with the auction in the first place.

          Steve Greenfield AE7HD
        • Stefan Trethan
          Come on Steve, you could have caught this. Never to buy anything that will skyrocket your income or make you lots of money . ;-) I can fix pretty much any
          Message 4 of 12 , Jul 15, 2014
            Come on Steve, you could have caught this.

            Never to buy anything that will "skyrocket your income" or "make you lots of money". ;-)

            I can fix pretty much any small SMPS, no skyrocketing in sight.

            Don't waste any time on this crook, it's not worth the increased blood pressure.


            ST




            On Tue, Jul 15, 2014 at 6:55 PM, alienrelics@... [Electronics_101] <Electronics_101@yahoogroups.com> wrote:


            He is currently trying to talk me into thinking that $24.95 is reasonable to pay for what is merely a few more examples of what comes with the auction in the first place.

            Steve Greenfield AE7HD




            A
          • Derek
            I agree with Stefan. If one presents enough information and asks, there are people on this list that could help solve pretty much any problem. Though there
            Message 5 of 12 , Jul 15, 2014
              I agree with Stefan. If one presents enough information and asks, there are people on this list that could help solve pretty much any problem. Though there might be a discussion on the approach, there would be at least one answer.
              Derek Koonce
              DDK Interactive Consulting Services
              
              On 7/15/2014 10:44 AM, Stefan Trethan stefan_trethan@... [Electronics_101] wrote:
               

              Come on Steve, you could have caught this.

              Never to buy anything that will "skyrocket your income" or "make you lots of money". ;-)

              I can fix pretty much any small SMPS, no skyrocketing in sight.

              Don't waste any time on this crook, it's not worth the increased blood pressure.


              ST




              On Tue, Jul 15, 2014 at 6:55 PM, alienrelics@... [Electronics_101] <Electronics_101@yahoogroups.com> wrote:


              He is currently trying to talk me into thinking that $24.95 is reasonable to pay for what is merely a few more examples of what comes with the auction in the first place.

              Steve Greenfield AE7HD




              A

            • A6intruder@myo-p.com
              Steve, I ve got over 40,000 items on eBay. If you want to return it within 30 days of receiving it, he has to accept a return for refund, eBay makes that
              Message 6 of 12 , Jul 15, 2014

                Steve,

                 

                I’ve got over 40,000 items on eBay.  If you want to return it within 30 days of receiving it, he has to accept a return for refund, eBay makes that guarantee.  Call eBay and explain you want to return, they will tell you your position.

                 

                The only time I have ever refused a refund was when they waited more than the 30 days to tell me there was a problem, That’s only been once or twice in 5 years.  I sell primarily to industrial customers so they are just trying to keep their equipment going, not much time for shenanigans…

                 

                Good luck,

                 

                Dan Nicoson

                 

                From: Electronics_101@yahoogroups.com [mailto:Electronics_101@yahoogroups.com]
                Sent: Tuesday, July 15, 2014 7:43 AM
                To: Electronics_101 Mailing List
                Subject: [Electronics_101] Jestine Yong - opinions?

                 




                Last night I paid $24.95 for an eBook from him, "Power Supply Modification Secrets". It turns out to be nothing but a set of examples in how to install a premade module someone (possibly him) sells on eBay. No schematics of the module itself. In fact, there is one example on the eBay auction. This is the sort of thing I'd have expected to come -with- the module, just an installation manual.

                 

                He's now balking at giving me a refund.

                 

                Anyone else had an experience buying eBooks from him?

                 

                 




              • alienrelics
                It wasn t through eBay. It is a PDF. I did just file with PayPal for a refund on the grounds that it is not as represented. If I don t get a satisfactory
                Message 7 of 12 , Jul 15, 2014
                  It wasn't through eBay. It is a PDF. I did just file with PayPal for a refund on the grounds that it is not as represented.

                  If I don't get a satisfactory response from them, I'm contacting my credit card company.

                  Sometimes I take a chance. Well, this is a good reason to start using my blog.

                  Steve Greenfield AE7HD
                • Jong Kung
                  Online business is not like retail business. One angry customer will tell hundreds, of not thousands of people about their bad experiences. It would have
                  Message 8 of 12 , Jul 15, 2014


                    Online business is not like retail business. One angry customer will tell hundreds, of not thousands of people about their bad experiences.   It would have been wise of him to just give you a refund ASAP before it became sore in your mind. 

                    I just had a long conversation with an online seller who sells on amazon.  Amazon will kick your butt out for the smallest infraction because that kind of low customer satisfaction will eventually hurt amazon too. And people can learn from amazon - do the online business right and make money long term. Don't try to sell crappy stuff and think they can get away with it all. 

                    ======

                    Have you told him you participate in a electronics forum with thousands of members ???


                    Jong 




                    He is currently trying to talk me into thinking that $24.95 is reasonable to pay for what is merely a few more examples of what comes with the auction in the first place.

                    Steve Greenfield AE7HD
                  • Jong Kung
                    I m with SG only because it is always possible for any one of us to buy a book and end up holding a useless PDF. I m guessing this guy gets a lot of request
                    Message 9 of 12 , Jul 15, 2014


                      I'm with SG only because it is always possible for any one of us to buy a "book" and end up holding a useless PDF. 

                      I'm guessing this guy gets a lot of request for refund - and he's got nothing but these useless PDF as his source of income.  As people often say, he should get a real job. 


                      Jong 

                      On Jul 15, 2014, at 9:08 AM, "alienrelics@... [Electronics_101]" <Electronics_101@yahoogroups.com> wrote:

                      It wasn't through eBay. It is a PDF. I did just file with PayPal for a refund on the grounds that it is not as represented.

                      If I don't get a satisfactory response from them, I'm contacting my credit card company.

                      Sometimes I take a chance. Well, this is a good reason to start using my blog.

                      Steve Greenfield AE7HD
                    • alienrelics
                      On the good side, he did give me a refund. I can t say I m happy with his attitude. The last few messages between us: On Tuesday, July 15, 2014 6:18 AM,
                      Message 10 of 12 , Jul 15, 2014
                        On the good side, he did give me a refund. I can't say I'm happy with his attitude.

                        The last few messages between us:
                        On Tuesday, July 15, 2014 6:18 AM, jestine ycs <jestineycs@...> wrote:


                        I'm perfecting the way how you can install those module without any guesswork. A normal repairer just by looking at the module and looking at 2 pictures would not be able to fix it. 

                        When I write LCD Monitor repair ebook I channel the readers where to buy LCD Monitor parts online

                        When I write Power supply Repair ebook I channel the readers where to buy power supply parts online

                        When I write small power supplies modification secrets I channel the readers where to buy the parts online.

                        Is it wrong my friend? 

                        If you did not get the ebook do you think you will know this module and how to fix it?

                        Jestine

                        The thing is, the auction linked in the "book" is pretty clear about how to connect the module. The module seems to simply have a SMPS control IC and MOSFET connected together with the numbers scraped off. Take out the original control IC and MOSFET, connect 5 wires to hot ground, the unregulated high voltage, the original IC's power supply connection, where the original MOSFET drain was attached to the transformer primary, and the optocoupler. Hardly work for Tesla. The "book" itself was just several more examples connected exactly the same way.

                        My response:

                        On Wednesday, July 16, 2014 12:58 AM, Steve Greenfield <alienrelics@...> wrote:

                        This was merely an installation manual that should come with such a module. I expected to get a book that would give me a schematic and a bit more "meat", not just examples.

                        There is already an example in the auction, which I would expect to come with it. All you did was package a few more examples.

                        So are you going to make me contact PayPal?

                        Steve Greenfield AE7HD

                          His responses:


                        On Tuesday, July 15, 2014 6:18 AM, jestine ycs <jestineycs@...> wrote:


                        I'm perfecting the way how you can install those module without any guesswork. A normal repairer just by looking at the module and looking at 2 pictures would not be able to fix it. 

                        When I write LCD Monitor repair ebook I channel the readers where to buy LCD Monitor parts online

                        When I write Power supply Repair ebook I channel the readers where to buy power supply parts online

                        When I write small power supplies modification secrets I channel the readers where to buy the parts online.

                        Is it wrong my friend? 

                        If you did not get the ebook do you think you will know this module and how to fix it?

                        Jestine

                        I had filed with PayPal for a refund, I guess he got that after the above message. This one finally says he'll give me a refund, which I have now received.


                        On Tuesday, July 15, 2014 7:28 PM, jestine ycs <jestineycs@...> wrote:


                        If you want to get my ebook for free just say so and no need to give me unlogic reason to refund. If my method of modification can't work i will gladly refund to you. But, you buy my ebook is not to learn but to quickly find out a way in my ebook so that you can quickly ask for a refund. This is a cheapskate mentality. How to progress with such mentality?

                        Without my ebook I guess you still don't know what is happening on this modification and the power module. Want to learn but don't want to pay. Stealing many hours of people's hardwork won't make you a better repairer.

                        No worries I will refund to you and please do remember that don't ever ever come to my websites and read/buy my materials- just go somewhere else to learn. I have many more repair secrets that other members appreciate it but not you.


                        My response:



                        On Tuesday, July 15, 2014 8:40 PM, Steve Greenfield <alienrelics@...> wrote:


                        Thank you for the refund.

                        No worries, after this experience I won't be buying any more books from you. This one was nothing but more examples like the one on the auction.

                        The information on the auction is sufficient to install that module. If you'd made it clear that it only gave more examples, we'd not have had this little transaction.

                        Is that your auction, or someone else's? You seem intent on burning any bridges with me, so I don't want to bid on any of those auctions if they are yours.

                        The sad part - if your "book" was more reasonably priced, I'd have just let it go as a lesson to me, and been happy to find out about that very inexpensive module.

                         
                        Steve Greenfield AE7HD


                        If this is what passes for a necessary installation manual, I cringe to think how elementary his other books must be. His page says this about this book:

                        "This guide is not for beginners and if you are a beginner and wish to start in this electronics repair field I suggest that you check out my best seller Testing Electronic Components Ebook and Power Supply Repair Guide."

                        This is the auction, which is also linked from his "Spare Parts Page", for another kick in the pants:
                        10PCS Universal Power Supply Controller Module for Repairing Monitor or DVD etc.

                         

                        Judge for yourself if you really think 3 more examples are worth $24.95. And that is a "limited time" price, his website says it is going up to $34.95!
                        http://www.lcdmonitorcasehistories.com/powersupplymodification.html

                        Steve Greenfield AE7HD

                      • lt_wright_flg
                        Sounds as if the seller did not provide what you were looking for, but from his web site he has lots of books and instruction on repair of electronic gear so I
                        Message 11 of 12 , Jul 16, 2014
                          Sounds as if the seller did not provide what you were looking for, but from his web site he has lots of books and instruction on repair of electronic gear so I do think he might be giving some good service.

                          The problem with ebooks is how does one know if you removed it.  Once on your computer it is a file that can be copied unlike a real book unless you want to spend a few hours on a copier and this cost also.  I guess could scan in...take hours.  I am assuming you downloaded the book file.  I can see problem with seller reluctant to give refund, but at same time if not as you expected even if you kept it it would do you little good.

                          73, ron, n9ee/r
                        • Jong Kung
                          This is true whether a person asks for a refund or not. It can be copied and given to others or posted online. That s the risk of publishing ebooks. If the
                          Message 12 of 12 , Jul 16, 2014
                            This is true whether a person asks for a refund or not. It can be copied and given to others or posted online. That's the risk of publishing ebooks.

                            If the person doesn't want that risk, then the author should publish paper book. So ebook has the benefit of little to no overhead per "book" sold, but disadvantages of inability of demanding the book now be deleted.

                            My opinion is that there must be enough advantages that this author decided to only do ebook. So if the author then turns around and only state it's not fair to give refund for downloaded book, then the author should have never been in the downloaded book business.

                            =====

                            I spoke to a person doing a very good online business. There's always customers who are pain in the butt - along with customers with legit complaints. One "customer" carefully cut open a shipping box and replaced valuables with a bag of sand / dirt and labelled it "return to sender". Of course the seller fought that and won. But dealing with legit and scams are part of the online business. Side note: the business present an image of large online retailer. But it is really just 2 women selling together. So the buyer claiming "somebody" in the shipping dept scammed him didn't work.

                            This guy should have known better than to try to sell an ebook that's not worth anything. Maybe he legitimately feels his book has value. I've seen people who thinks they've never done anything wrong, when they've clearly ran business that skirted the law or morals.

                            And that's the downside of BUYING online - some sellers are just selling junk. But luckily some centralize venues (amazon, eBay, PayPal, etc.) tries to keep sellers and buyers accountable.


                            Jong



                            On Jul 16, 2014, at 10:45 AM, "mccrpt@... [Electronics_101]" <Electronics_101@yahoogroups.com> wrote:

                            > The problem with ebooks is how does one know if you removed it. Once on your computer it is a file that can be copied unlike a real book unless you want to spend a few hours on a copier and this cost also. I guess could scan in...take hours. I am assuming you downloaded the book file. I can see problem with seller reluctant to give refund, but at same time if not as you expected even if you kept it it would do you little good.
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