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Re: [EQ5_EQ6] Cancel your credit card before you die..... (Hilarious!)

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  • Quilted Creations
    LOLOLOL Great laugh to start my morning... Yvette Smallwood Edmonton, Alberta http://community.webshots.com/user/quiltedcreations ... From: Eileen To: Eileen
    Message 1 of 2 , Oct 1, 2008
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      LOLOLOL Great laugh to start my morning...

      Yvette Smallwood
      Edmonton, Alberta
      http://community.webshots.com/user/quiltedcreations
      ----- Original Message -----
      From: Eileen
      To: Eileen
      Sent: Tuesday, September 30, 2008 6:53 PM
      Subject: [EQ5_EQ6] Cancel your credit card before you die..... (Hilarious!)


      Cancel your credit card before you die..... (Hilarious!)
      > >
      > >
      > > Now some people are really stupid!!!! Be sure and cancel your credit cards
      > > before you die.
      > >
      > > This is so priceless, and so, so easy to see happening, customer service being
      > > what it is today.
      > >
      > > A lady died this past January, and Citibank billed her for February and March
      > > for their annual service charges on her credit card, and added late fees and
      > > interest on the monthly charge. The balance had been $0.00 when she died, but
      > > now somewhere around $60.00. A family member placed a call to Citibank.
      > >
      > > Here is the exchange :
      > >
      > > Family Member: 'I am calling to tell you she died back in January.'
      > >
      > > Citibank : 'The account was never closed and the late fees and charges still
      > > apply.'
      > >
      > > Family Member : 'Maybe, you should turn it over to collections.'
      > >
      > > Citibank : 'Since it is two months past due, it already has been.'
      > >
      > > Family Member : So, what will they do when they find out she is dead?'
      > >
      > > Citibank : 'Either report her account to frauds division or report her to the
      > > credit bureau, maybe both!'
      > >
      > > Family Member : 'Do you think God will be mad at her?'
      > >
      > > Citibank: 'Excuse me?'
      > >
      > > Family Member : 'Did you just get what I was telling you - the part about her
      > > being dead?'
      > >
      > > Citibank : 'Sir, you'll have to speak to my supervisor.'
      > >
      > >
      > > Supervisor gets on the phone:
      > >
      > > Family Member : 'I'm calling to tell you, she died back in January with a $0
      > > balance.'
      > >
      > > Citibank : 'The account was never closed and late fees and charges still
      > apply.'
      > >
      > > Family Member : 'You mean you want to collect from her estate?'
      > >
      > > Citibank : (Stammer) 'Are you her lawyer?'
      > >
      > > Family Member : 'No, I'm her great nephew.' (Lawyer info was given)
      > >
      > > Citibank: 'Could you fax us a certificate of death?'
      > >
      > > Family Member : 'Sure.' (Fax number was given )
      > >
      > >
      > > After they get the fax :
      > >
      > > Citibank : 'Our system just isn't setup for death. I don't know what more I
      > can
      > > do to help.'
      > >
      > > Family Member : 'Well, if you figure it out, great! If not, you could just
      > keep
      > > billing her. She won't care.'
      > >
      > > Citibank: 'Well, the late fees and charges do still apply.' (What is wrong
      > with
      > > these people?!?)
      > >
      > > Family Member : 'Would you like her new billing address?'
      > >
      > > Citibank : 'That might help.'
      > >
      > > Family Member : ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'
      > >
      > > Citibank : 'Sir, that's a cemetery!'
      > >
      > > Family Member : 'And what do you do with dead people on your planet???'
      > >
      > >
      > >
      > (Priceless!!)
      >

      hasEML = true;




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