Re: [CarFree] public transit woes
- On 7 Feb 01, at 12:49, De Clarke wrote:
> The people who run public transit are very often notIn the UK that depends.
> themselves public transit users
Bus managers tend not to use buses very often. Aeroplane
managers tend to use aeroplanes often.
On the railways a lot of the people involved use trains. I have been
on a train more than once in which the manager announced that he
(it always has been a he) was about to walk through the train if
anyone would like to comment on the service. In the better railway
companies it is a rule that if the staff are in difficulties (short of staff,
lots to do) the manager is to make themselves available to the staff
and do what they direct. Thus I have spoken with people who have
been served coffee by Christopher Garnett, the Managing Director
of GNER and I have had my ticket checked by a similar personage.
All managers have been on courses to do these and other tasks
properly when necessary (serving coffee on a moving train is an
David Hansen | davidh@... | PGP email preferred
Edinburgh | CI$ number 100024,3247 | key number F566DA0E