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Re: [BPQ32] mail/chat crashing on startup

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  • dave.e.morris@btinternet.com
    Glenn I don t have the answer but have you tried the obvious of using system restore to restore to an earlier copy ? Dave Gm3yew@gb7yew ... From: ka0mos
    Message 1 of 4 , Oct 23, 2012
      Glenn
       
      I don't have the answer but have you tried the obvious of using "system restore" to restore to an earlier copy ?
       
      Dave
      Gm3yew@gb7yew 
       
       
       
       
      -------Original Message-------
       
      From: ka0mos
      Date: 22/10/2012 15:57:31
      Subject: [BPQ32] mail/chat crashing on startup
       
       

      bpq seems to have developed an issue
      crashing on startup has been working perfectly up to this point
      any ideas anyone?
      this is the error message from windoze
      Problem signature:
      Problem Event Name: BEX
      Application Name: BPQMailChat.exe
      Application Version: 1.4.53.1
      Application Timestamp: 5060d474
      Fault Module Name: BPQMailChat.exe
      Fault Module Version: 1.4.53.1
      Fault Module Timestamp: 5060d474
      Exception Offset: 0002e966
      Exception Code: c0000409
      Exception Data: 00000000
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: 2d47
      Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
      Additional Information 3: da85
      Additional Information 4: da858807a299b95d0060cb2d755e4f82

      have un and reinstalled with same issue

      thanks in advance

       
    • John Wiseman
      Hi, I believe Exception Code c0000409 is a stack overflow. Unfortunately I can t find the map file for the version you are running, so I can t tell exactly
      Message 2 of 4 , Oct 23, 2012
        Hi,
         
        I believe Exception Code c0000409 is a stack overflow. Unfortunately I can't find the map file for the version you are running, so I can't tell exactly where it is crashing. Could you run this version, and send me the dump info (I really only need the Exception Offset and the Additional Information Lines)
         
        Thanks,
        John
         


        From: BPQ32@yahoogroups.com [mailto:BPQ32@yahoogroups.com] On Behalf Of ka0mos
        Sent: 22 October 2012 15:57
        To: BPQ32@yahoogroups.com
        Subject: [BPQ32] mail/chat crashing on startup

         

        bpq seems to have developed an issue
        crashing on startup has been working perfectly up to this point
        any ideas anyone?
        this is the error message from windoze
        Problem signature:
        Problem Event Name: BEX
        Application Name: BPQMailChat.exe
        Application Version: 1.4.53.1
        Application Timestamp: 5060d474
        Fault Module Name: BPQMailChat.exe
        Fault Module Version: 1.4.53.1
        Fault Module Timestamp: 5060d474
        Exception Offset: 0002e966
        Exception Code: c0000409
        Exception Data: 00000000
        OS Version: 6.1.7601.2.1.0.256.1
        Locale ID: 1033
        Additional Information 1: 2d47
        Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
        Additional Information 3: da85
        Additional Information 4: da858807a299b95d0060cb2d755e4f82

        have un and reinstalled with same issue

        thanks in advance

      • Glenn Bursell
        Hi John just ran the version of mail/chat you just send and here is the dump info thanks Glenn Problem signature:   Problem Event Name:    BEX  
        Message 3 of 4 , Oct 23, 2012
          Hi John
          just ran the version of mail/chat you just send and here is the dump info

          thanks
          Glenn

          Problem signature:
            Problem Event Name:    BEX
            Application Name:    BPQMailChat.exe
            Application Version:    1.4.53.3
            Application Timestamp:    50866a53
            Fault Module Name:    BPQMailChat.exe
            Fault Module Version:    1.4.53.3
            Fault Module Timestamp:    50866a53
            Exception Offset:    0002f056
            Exception Code:    c0000409
            Exception Data:    00000000
            OS Version:    6.1.7601.2.1.0.256.1
            Locale ID:    1033
            Additional Information 1:    94a1
            Additional Information 2:    94a1d1a0e9d970f381e203cce8185154
            Additional Information 3:    f140
            Additional Information 4:    f140abf781f9849be45337dc5e3937b8
           
          Glenn Bursell - KAØMOS
           
           KA0MOS/VE1 Packet Radio Page  http://ka0mos.no-ip.com
          Lunenburg County ARC Web  Page  http://lcarc.no-ip.org
           
           


          From: John Wiseman <john.wiseman@...>
          To: BPQ32@yahoogroups.com
          Sent: Tuesday, October 23, 2012 7:07 AM
          Subject: RE: [BPQ32] mail/chat crashing on startup

           
          Hi,
           
          I believe Exception Code c0000409 is a stack overflow. Unfortunately I can't find the map file for the version you are running, so I can't tell exactly where it is crashing. Could you run this version, and send me the dump info (I really only need the Exception Offset and the Additional Information Lines)
           
          Thanks,
          John
           


          From: BPQ32@yahoogroups.com [mailto:BPQ32@yahoogroups.com] On Behalf Of ka0mos
          Sent: 22 October 2012 15:57
          To: BPQ32@yahoogroups.com
          Subject: [BPQ32] mail/chat crashing on startup

           
          bpq seems to have developed an issue
          crashing on startup has been working perfectly up to this point
          any ideas anyone?
          this is the error message from windoze
          Problem signature:
          Problem Event Name: BEX
          Application Name: BPQMailChat.exe
          Application Version: 1.4.53.1
          Application Timestamp: 5060d474
          Fault Module Name: BPQMailChat.exe
          Fault Module Version: 1.4.53.1
          Fault Module Timestamp: 5060d474
          Exception Offset: 0002e966
          Exception Code: c0000409
          Exception Data: 00000000
          OS Version: 6.1.7601.2.1.0.256.1
          Locale ID: 1033
          Additional Information 1: 2d47
          Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
          Additional Information 3: da85
          Additional Information 4: da858807a299b95d0060cb2d755e4f82

          have un and reinstalled with same issue

          thanks in advance



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