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mail/chat crashing on startup

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  • ka0mos
    bpq seems to have developed an issue crashing on startup has been working perfectly up to this point any ideas anyone? this is the error message from windoze
    Message 1 of 4 , Oct 22, 2012
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      bpq seems to have developed an issue
      crashing on startup has been working perfectly up to this point
      any ideas anyone?
      this is the error message from windoze
      Problem signature:
      Problem Event Name: BEX
      Application Name: BPQMailChat.exe
      Application Version: 1.4.53.1
      Application Timestamp: 5060d474
      Fault Module Name: BPQMailChat.exe
      Fault Module Version: 1.4.53.1
      Fault Module Timestamp: 5060d474
      Exception Offset: 0002e966
      Exception Code: c0000409
      Exception Data: 00000000
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: 2d47
      Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
      Additional Information 3: da85
      Additional Information 4: da858807a299b95d0060cb2d755e4f82

      have un and reinstalled with same issue

      thanks in advance
    • dave.e.morris@btinternet.com
      Glenn I don t have the answer but have you tried the obvious of using system restore to restore to an earlier copy ? Dave Gm3yew@gb7yew ... From: ka0mos
      Message 2 of 4 , Oct 23, 2012
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        Glenn
         
        I don't have the answer but have you tried the obvious of using "system restore" to restore to an earlier copy ?
         
        Dave
        Gm3yew@gb7yew 
         
         
         
         
        -------Original Message-------
         
        From: ka0mos
        Date: 22/10/2012 15:57:31
        Subject: [BPQ32] mail/chat crashing on startup
         
         

        bpq seems to have developed an issue
        crashing on startup has been working perfectly up to this point
        any ideas anyone?
        this is the error message from windoze
        Problem signature:
        Problem Event Name: BEX
        Application Name: BPQMailChat.exe
        Application Version: 1.4.53.1
        Application Timestamp: 5060d474
        Fault Module Name: BPQMailChat.exe
        Fault Module Version: 1.4.53.1
        Fault Module Timestamp: 5060d474
        Exception Offset: 0002e966
        Exception Code: c0000409
        Exception Data: 00000000
        OS Version: 6.1.7601.2.1.0.256.1
        Locale ID: 1033
        Additional Information 1: 2d47
        Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
        Additional Information 3: da85
        Additional Information 4: da858807a299b95d0060cb2d755e4f82

        have un and reinstalled with same issue

        thanks in advance

         
      • John Wiseman
        Hi, I believe Exception Code c0000409 is a stack overflow. Unfortunately I can t find the map file for the version you are running, so I can t tell exactly
        Message 3 of 4 , Oct 23, 2012
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          Hi,
           
          I believe Exception Code c0000409 is a stack overflow. Unfortunately I can't find the map file for the version you are running, so I can't tell exactly where it is crashing. Could you run this version, and send me the dump info (I really only need the Exception Offset and the Additional Information Lines)
           
          Thanks,
          John
           


          From: BPQ32@yahoogroups.com [mailto:BPQ32@yahoogroups.com] On Behalf Of ka0mos
          Sent: 22 October 2012 15:57
          To: BPQ32@yahoogroups.com
          Subject: [BPQ32] mail/chat crashing on startup

           

          bpq seems to have developed an issue
          crashing on startup has been working perfectly up to this point
          any ideas anyone?
          this is the error message from windoze
          Problem signature:
          Problem Event Name: BEX
          Application Name: BPQMailChat.exe
          Application Version: 1.4.53.1
          Application Timestamp: 5060d474
          Fault Module Name: BPQMailChat.exe
          Fault Module Version: 1.4.53.1
          Fault Module Timestamp: 5060d474
          Exception Offset: 0002e966
          Exception Code: c0000409
          Exception Data: 00000000
          OS Version: 6.1.7601.2.1.0.256.1
          Locale ID: 1033
          Additional Information 1: 2d47
          Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
          Additional Information 3: da85
          Additional Information 4: da858807a299b95d0060cb2d755e4f82

          have un and reinstalled with same issue

          thanks in advance

        • Glenn Bursell
          Hi John just ran the version of mail/chat you just send and here is the dump info thanks Glenn Problem signature:   Problem Event Name:    BEX  
          Message 4 of 4 , Oct 23, 2012
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            Hi John
            just ran the version of mail/chat you just send and here is the dump info

            thanks
            Glenn

            Problem signature:
              Problem Event Name:    BEX
              Application Name:    BPQMailChat.exe
              Application Version:    1.4.53.3
              Application Timestamp:    50866a53
              Fault Module Name:    BPQMailChat.exe
              Fault Module Version:    1.4.53.3
              Fault Module Timestamp:    50866a53
              Exception Offset:    0002f056
              Exception Code:    c0000409
              Exception Data:    00000000
              OS Version:    6.1.7601.2.1.0.256.1
              Locale ID:    1033
              Additional Information 1:    94a1
              Additional Information 2:    94a1d1a0e9d970f381e203cce8185154
              Additional Information 3:    f140
              Additional Information 4:    f140abf781f9849be45337dc5e3937b8
             
            Glenn Bursell - KAØMOS
             
             KA0MOS/VE1 Packet Radio Page  http://ka0mos.no-ip.com
            Lunenburg County ARC Web  Page  http://lcarc.no-ip.org
             
             


            From: John Wiseman <john.wiseman@...>
            To: BPQ32@yahoogroups.com
            Sent: Tuesday, October 23, 2012 7:07 AM
            Subject: RE: [BPQ32] mail/chat crashing on startup

             
            Hi,
             
            I believe Exception Code c0000409 is a stack overflow. Unfortunately I can't find the map file for the version you are running, so I can't tell exactly where it is crashing. Could you run this version, and send me the dump info (I really only need the Exception Offset and the Additional Information Lines)
             
            Thanks,
            John
             


            From: BPQ32@yahoogroups.com [mailto:BPQ32@yahoogroups.com] On Behalf Of ka0mos
            Sent: 22 October 2012 15:57
            To: BPQ32@yahoogroups.com
            Subject: [BPQ32] mail/chat crashing on startup

             
            bpq seems to have developed an issue
            crashing on startup has been working perfectly up to this point
            any ideas anyone?
            this is the error message from windoze
            Problem signature:
            Problem Event Name: BEX
            Application Name: BPQMailChat.exe
            Application Version: 1.4.53.1
            Application Timestamp: 5060d474
            Fault Module Name: BPQMailChat.exe
            Fault Module Version: 1.4.53.1
            Fault Module Timestamp: 5060d474
            Exception Offset: 0002e966
            Exception Code: c0000409
            Exception Data: 00000000
            OS Version: 6.1.7601.2.1.0.256.1
            Locale ID: 1033
            Additional Information 1: 2d47
            Additional Information 2: 2d475f21039b5adfffc95bb9bc23aa9b
            Additional Information 3: da85
            Additional Information 4: da858807a299b95d0060cb2d755e4f82

            have un and reinstalled with same issue

            thanks in advance



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