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Re: [BCD396XT] Software has not detected your scanner

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  • Rich Carlson
    If you are running 64 Bit Windows then be sure to install the 64-Bit version of the USB driver, you can download it from ScannerMaster.com. ... -- Rich
    Message 1 of 3 , May 27, 2013
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      If you are running 64 Bit Windows then be sure to install the 64-Bit
      version of the USB driver, you can download it from ScannerMaster.com.


      On Mon, May 27, 2013 at 1:18 PM, Michael Weidemeier <sailweid13@...>wrote:

      > Can anyone solve this problem?
      >
      > My ARC-XT Pro software cannot detect my scanner. I purchased the USB cord
      > from scanmaster. I thought I installed the driver to make it work. Then I
      > plugged in my scanner and did the RS232 communication setup. All the
      > comport settings are red which indicates not available.Is that normal? Then
      > something poped up on my computer that said installation of driver
      > Pl2303was not completed. So I guess i plugged in the scanner before I
      > installed the driver. What do I do to correct the problem? The "help"
      > instructions say press MENU, select 'Xfer Information,''PCControl'. I
      > pressed Menu and I can't find Xfer Information" or 'PC Control' on my
      > scanner. The HELP on the software says to go to section 8.2 for
      > troubleshooting. However my help software only goes to 6.2
      >
      >
      > Terribly frustrated, any help would be appreciated,
      >
      > Mike
      >
      > [Non-text portions of this message have been removed]
      >
      >
      >
      > ------------------------------------
      >
      > Yahoo! Groups Links
      >
      >
      >
      >


      --
      Rich Carlson, N9JIG


      [Non-text portions of this message have been removed]
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