Re: [BCD396XT] BCD396XT and Windows 7 64
- Confirm that scanner and FreeSCAN are set to the same baud (speed) rate.
On scanner go to Menu/Settings/Set Serial Port/115200 bps.
On FreeSCAN go to Scanner/Control Scanner/Com Port/Port 115200/and Com port
as displayed in Device Manager
When USB cable is connected to computer and also connected to the BCD396XT.
I assume with cable 2, that you are also using the serial cable that came
in the box with the scanner.
I think most of talk about a certain chip concerns with Windows 8. Not sure
At 08:56 AM 5/21/2013, Jacqueline Blanch wrote:
>I just purchased my first scanner (BCD396XT).
>My problem is I am unable to get my Windows 7 64 computer to recognize the
>scanner. I have purchased 2 different cables and even though my device
>manager states that they are both working correctly; I'm still not having
>PL-2303 Driver installed on computer.
>FreeScan is also unable to find the scanner.
>Not sure about all this "chip" talk yet.
>Anyway, any help would be appreciated.