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Re: [BCD396XT] Re: windows 7 and serial port nightmares

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  • MCH
    Everything DOES work. Ask your PC supplier why they didn t include a serial port. Maybe they will give you an add-on board. BTW, there are virtually no issues
    Message 1 of 28 , Dec 8, 2010
      Everything DOES work. Ask your PC supplier why they didn't include a
      serial port. Maybe they will give you an add-on board.

      BTW, there are virtually no issues with serial ports vs the many
      complaints of people trying to get USB to work correctly. With serial
      ports, the only setting to worry about is the COM port, and 99.99% of
      the time it's COM1 for stock serial ports. With USB, you need to worry
      about that (and if you use a different USB port, the port number will
      often change) plus USB drivers plus other issues. USB is less universal
      than the standard serial ports they replaced.

      If you want a challenge, try finding a USB-3 card in an electronics
      store like Best Buy. They sell USB-3 drives, bot not the card to install
      USB-3 on a PC, and none of my PCs came with USB-3, either. Not every PC
      will come with every interface you will ever need.

      Joe M.

      Jeffreyinberthoud wrote:
      > well thanks to all I guess Im just a cheapo dude I wait three years to purchase "new " radio's and or other equipment guess I want everything to work and not spend an additional 30 bucks .................
      >
      > It sounds like a driver issue maiunly
      >
      > I still dont understand why Uniden continues to send the stupid serial port cable but I will hunt for a fix thanks again
      >
      >
      >
      > ------------------------------------
      >
      > Yahoo! Groups Links
      >
      >
      >
      >
    • Peter Duffy
      I found drivers on support pages for other USB to serial cable converters. In time these older drivers may be updated to support Win7 as they must be certified
      Message 2 of 28 , Dec 8, 2010
        I found drivers on support pages for other USB to serial cable converters.
        In time these older drivers may be updated to support Win7 as they must be
        certified by Microsoft. On older windows machines windows would prompt you
        about uncertified drivers when installing and you had the option of saying
        yes and installing it anyways. Windows 7 doesn't provide that option. One
        way to work around it is when booting windows. To make a non-windows 7
        certified driver work you must hit F-8 on boot up and select the option to
        use the uncertified drivers and you must do this every time you boot the
        computer. I did this for my old 246 with an off the shelf converter I
        bought online. A few months later their site provided a new certified
        driver for win 7. I haven't had any problems using the cable and driver
        supplied from Uniden. Duff



        From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
        Of Jeffreyinberthoud
        Sent: Wednesday, December 08, 2010 11:40 AM
        To: BCD396XT@yahoogroups.com
        Subject: [BCD396XT] windows 7 and serial port nightmares





        Im assuming by the messages I see in other forums I am not the only one with
        the following issue

        I purchased my new 396xt aboiut a year ago and it came with the serial port
        cable well thanks to Microsoft ......all the new pc's with windows 7 do not
        have serial ports and it seems hit and miss on getting
        those aftermarket converter cables to work.....

        I have a RS 323 or 232 ??? and there is no windows 7 driver for this

        Ideas?





        [Non-text portions of this message have been removed]
      • Dennis Brothers
        You seem to be missing the point that the USB adapter is more than just a cable - it s an electronic interface device that converts between two different
        Message 3 of 28 , Dec 8, 2010
          You seem to be missing the point that the USB adapter is more than just a cable - it's an electronic interface device that converts between two different interface specs. To include that adapter in the package would raise the price needlessly for those who have serial ports available, or already have a USB-to-serial adapter.

          - Dennis


          On Dec 8, 2010, at 12:07 PM, Jeffreyinberthoud wrote:

          >
          > well thanks to all I guess Im just a cheapo dude I wait three years to purchase "new " radio's and or other equipment guess I want everything to work and not spend an additional 30 bucks .................
          >
          > It sounds like a driver issue maiunly
          >
          > I still dont understand why Uniden continues to send the stupid serial port cable but I will hunt for a fix thanks again
          >
          >



          [Non-text portions of this message have been removed]
        • J. Newell
          I am still using a relatively old Belkin converter. I just did virgin Win7 installs on two machines. I installed the Belkin Vista/prior drivers from their
          Message 4 of 28 , Dec 8, 2010
            I am still using a relatively old Belkin converter. I just did virgin Win7 installs on two machines. I installed the Belkin Vista/prior drivers from their website and have had no problems with any of my radios (KW, Icom, Yaesu, Uniden, others).

            John Newell
            Boston, MA


            ----- Original Message -----
            From: "Nick Marsh" <nmar@...>
            To: BCD396XT@yahoogroups.com
            Sent: Wednesday, December 8, 2010 11:56:05 AM
            Subject: Re: [BCD396XT] windows 7 and serial port nightmares

            Got my 396Xt yesterday and had it running onWin7 within a hour. If you get a
            Trend Net USB/Serial converter cable, download the Win7 Diver and follow
            their instructions -to-the-letter- it will work just as you would expect.

            I did not follow the instructions the first couple of times and ended up
            installing/uninstalling twice before I decided to RTFM.

            Nick
            WB4SQI
            Cincinnati, OH

            ----- Original Message -----
            From: "Jeffreyinberthoud" <jeffrey_schiller@...>
            To: <BCD396XT@yahoogroups.com>
            Sent: Wednesday, December 08, 2010 11:40 AM
            Subject: [BCD396XT] windows 7 and serial port nightmares


            > Im assuming by the messages I see in other forums I am not the only one
            > with the following issue
            >
            > I purchased my new 396xt aboiut a year ago and it came with the serial
            > port cable well thanks to Microsoft ......all the new pc's with windows 7
            > do not have serial ports and it seems hit and miss on getting
            > those aftermarket converter cables to work.....
            >
            > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
            >
            > Ideas?
            >
            >
            >
            > ------------------------------------
            >
            > Yahoo! Groups Links
            >
            >
            >
            >
            >
            > -----
            > No virus found in this message.
            > Checked by AVG - www.avg.com
            > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
            >



            ------------------------------------

            Yahoo! Groups Links





            [Non-text portions of this message have been removed]
          • Peter Duffy
            I should have been more specific on this. When booting the computer tap F-8 key until the windows boot option screen pops up. Then select the option to
            Message 5 of 28 , Dec 8, 2010
              I should have been more specific on this. When booting the computer tap F-8
              key until the windows boot option screen pops up. Then select the option to
              "Disable driver signature enforcement" and then select the option to start
              windows. This should stop windows 7 from preventing the loading of the
              unsigned driver. This mode was provided so programmers could use unsigned
              drivers in a software developer environment/mode. Not the greatest option
              but it is a workaround until the manufacture of your USB to Serial adapter
              updates the driver to a MS approved/signed version for Win7. Don't ask me
              why Windows 7 doesn't even tell you that it has blocked the driver from
              loading. Must have been a Microsoft marketing idea or feature.



              From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
              Of Peter Duffy
              Sent: Wednesday, December 08, 2010 12:34 PM
              To: BCD396XT@yahoogroups.com
              Subject: RE: [BCD396XT] windows 7 and serial port nightmares





              I found drivers on support pages for other USB to serial cable converters.
              In time these older drivers may be updated to support Win7 as they must be
              certified by Microsoft. On older windows machines windows would prompt you
              about uncertified drivers when installing and you had the option of saying
              yes and installing it anyways. Windows 7 doesn't provide that option. One
              way to work around it is when booting windows. To make a non-windows 7
              certified driver work you must hit F-8 on boot up and select the option to
              use the uncertified drivers and you must do this every time you boot the
              computer. I did this for my old 246 with an off the shelf converter I
              bought online. A few months later their site provided a new certified
              driver for win 7. I haven't had any problems using the cable and driver
              supplied from Uniden. Duff

              From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
              [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ] On
              Behalf
              Of Jeffreyinberthoud
              Sent: Wednesday, December 08, 2010 11:40 AM
              To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
              Subject: [BCD396XT] windows 7 and serial port nightmares

              Im assuming by the messages I see in other forums I am not the only one with
              the following issue

              I purchased my new 396xt aboiut a year ago and it came with the serial port
              cable well thanks to Microsoft ......all the new pc's with windows 7 do not
              have serial ports and it seems hit and miss on getting
              those aftermarket converter cables to work.....

              I have a RS 323 or 232 ??? and there is no windows 7 driver for this

              Ideas?

              [Non-text portions of this message have been removed]





              [Non-text portions of this message have been removed]
            • Jeffreyinberthoud
              Just hot back from the shack....................................... Well I found a cable that appears to work for the uniden to windows 7 issue. it is a
              Message 6 of 28 , Dec 8, 2010
                Just hot back from the shack.......................................

                Well I found a cable that appears to work for the uniden to windows 7 issue.

                it is a GIGAWARE 6FT USB-A TO SERIAL CONNECTOR 08A10

                It comes with a disk with several drivers on it I did not have to install any for this to work I have an HP Pavilion running windows 7.

                There are two diffrent models at shack one is $39 one is $29

                Model mentioned above is the $39 dollar unit
              • Brian
                Umm... some windows 7 pc came with serial port! :-) Ordered a DELL Optiplex780. It came to me in January,2010. ... From: Jeffreyinberthoud Sent: Wednesday,
                Message 7 of 28 , Dec 8, 2010
                  Umm... some windows 7 pc came with serial port! :-)
                  Ordered a DELL Optiplex780. It came to me in January,2010.




                  -----Original Message-----
                  From: Jeffreyinberthoud
                  Sent: Wednesday, December 08, 2010 8:40 AM
                  To: BCD396XT@yahoogroups.com
                  Subject: [BCD396XT] windows 7 and serial port nightmares

                  Im assuming by the messages I see in other forums I am not the only one with the following issue

                  I purchased my new 396xt aboiut a year ago and it came with the serial port cable well thanks to
                  Microsoft ......all the new pc's with windows 7 do not have serial ports and it seems hit and miss
                  on getting
                  those aftermarket converter cables to work.....

                  I have a RS 323 or 232 ??? and there is no windows 7 driver for this

                  Ideas?
                • Tim Woodward
                  I can vouch for the fact that this problem is not a ghost and feel for anyone that gets told that it s in your head. Even went down the road with Butel for
                  Message 8 of 28 , Dec 8, 2010
                    I can vouch for the fact that this problem is not a ghost and feel for
                    anyone that gets told that it's in your head.
                    Even went down the road with Butel for their Arcxt software they haven't
                    heard of any issued with Windows 7.

                    There is a problem with somewhere between Windows 7 64-bit, the scanner and
                    software and maybe that is where some are saying it works fine in Windows 7,
                    it does in 32-bit.

                    I had a generic USB converter with the prolific chipset and tried every
                    driver possible, installing, testing uninstalling etc etc.
                    I then bought the sanctioned Uniden cable and had the same exact issue with
                    every driver.
                    Both failures were on a new HP laptop with Windows 7 64-bit installed.

                    All cables rs-232 direct, generic usb and Uniden USB-1 cables worked just
                    fine on Windows XP pc.

                    My Situation (still unresolved!) I can use the pc upstairs but really want
                    to use my new laptop.

                    For me the problem arises when attempting to transfer large amounts of data,
                    like downloading the origional data that comes installed on the scanner.

                    FreeScan worked in this situation so I know some will say just use FreeScan
                    and I can, I am more familar with Arc-XT and want to get that working.
                    Note: I am not promoting either software, more or less just saying that
                    there is something real here.

                    With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could sometimes
                    upload or download a small amount of data like a single group.
                    The problem arises when I attempt to download a large amount of data, it
                    starts off normal and you can see it counting up the scanner data but then
                    locks up,
                    after an extended period of time the application gives a communication
                    error, you are forced to quit by forcing the app closed.

                    Tim

                    -----Original Message-----
                    From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                    Of J. Newell
                    Sent: Wednesday, December 08, 2010 1:14 PM
                    To: BCD396XT@yahoogroups.com
                    Subject: Re: [BCD396XT] windows 7 and serial port nightmares



                    I am still using a relatively old Belkin converter. I just did virgin Win7
                    installs on two machines. I installed the Belkin Vista/prior drivers from
                    their website and have had no problems with any of my radios (KW, Icom,
                    Yaesu, Uniden, others).

                    John Newell
                    Boston, MA

                    ----- Original Message -----
                    From: "Nick Marsh" <nmar@...>
                    To: BCD396XT@yahoogroups.com
                    Sent: Wednesday, December 8, 2010 11:56:05 AM
                    Subject: Re: [BCD396XT] windows 7 and serial port nightmares

                    Got my 396Xt yesterday and had it running onWin7 within a hour. If you get
                    a
                    Trend Net USB/Serial converter cable, download the Win7 Diver and follow
                    their instructions -to-the-letter- it will work just as you would expect.

                    I did not follow the instructions the first couple of times and ended up
                    installing/uninstalling twice before I decided to RTFM.

                    Nick
                    WB4SQI
                    Cincinnati, OH

                    ----- Original Message -----
                    From: "Jeffreyinberthoud" <jeffrey_schiller@...>
                    To: <BCD396XT@yahoogroups.com>
                    Sent: Wednesday, December 08, 2010 11:40 AM
                    Subject: [BCD396XT] windows 7 and serial port nightmares

                    > Im assuming by the messages I see in other forums I am not the only one
                    > with the following issue
                    >
                    > I purchased my new 396xt aboiut a year ago and it came with the serial
                    > port cable well thanks to Microsoft ......all the new pc's with windows
                    7
                    > do not have serial ports and it seems hit and miss on getting
                    > those aftermarket converter cables to work.....
                    >
                    > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                    >
                    > Ideas?
                    >
                    >
                    >
                    > ------------------------------------
                    >
                    > Yahoo! Groups Links
                    >
                    >
                    >
                    >
                    >
                    > -----
                    > No virus found in this message.
                    > Checked by AVG - www.avg.com
                    > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
                    >

                    ------------------------------------

                    Yahoo! Groups Links

                    [Non-text portions of this message have been removed]






                    [Non-text portions of this message have been removed]
                  • johnstark
                    If nothing else you can buy a used (refurb) computer from Tiger Direct that has serial ports for $100 and up. I have two I use for scanner control, ones been
                    Message 9 of 28 , Dec 8, 2010
                      If nothing else you can buy a used (refurb) computer from Tiger Direct that
                      has serial ports for $100 and up. I have two I use for scanner control, ones
                      been going almost 2 years non-stop. They ae cheap and have both serial and
                      USB ports, and they have either XP Pro or Vista or no OS versions as well.


                      John


                      ----- Original Message -----
                      From: "Jeffreyinberthoud" <jeffrey_schiller@...>
                      To: <BCD396XT@yahoogroups.com>
                      Sent: Wednesday, December 08, 2010 11:40 AM
                      Subject: [BCD396XT] windows 7 and serial port nightmares


                      > Im assuming by the messages I see in other forums I am not the only one
                      > with the following issue
                      >
                      > I purchased my new 396xt aboiut a year ago and it came with the serial
                      > port cable well thanks to Microsoft ......all the new pc's with windows 7
                      > do not have serial ports and it seems hit and miss on getting
                      > those aftermarket converter cables to work.....
                      >
                      > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                      >
                      > Ideas?
                      >
                      >
                      >
                      > ------------------------------------
                      >
                      > Yahoo! Groups Links
                      >
                      >
                      >
                      >
                    • Paul Opitz
                      That is not necessary when using the latest drivers for the USB-1 and other models that use the Prolific chipset.
                      Message 10 of 28 , Dec 8, 2010
                        That is not necessary when using the latest drivers for the USB-1 and other
                        models that use the Prolific chipset.

                        http://info.uniden.com/UnidenMan4/USB-1Drivers


                         



                        ________________________________
                        From: Peter Duffy <pduffy211@...>
                        To: BCD396XT@yahoogroups.com
                        Sent: Wed, December 8, 2010 12:13:45 PM
                        Subject: RE: [BCD396XT] windows 7 and serial port nightmares

                         
                        I should have been more specific on this. When booting the computer tap F-8
                        key until the windows boot option screen pops up. Then select the option to
                        "Disable driver signature enforcement" and then select the option to start
                        windows. This should stop windows 7 from preventing the loading of the
                        unsigned driver. This mode was provided so programmers could use unsigned
                        drivers in a software developer environment/mode. Not the greatest option
                        but it is a workaround until the manufacture of your USB to Serial adapter
                        updates the driver to a MS approved/signed version for Win7. Don't ask me
                        why Windows 7 doesn't even tell you that it has blocked the driver from
                        loading. Must have been a Microsoft marketing idea or feature.

                        From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
                        Of Peter Duffy
                        Sent: Wednesday, December 08, 2010 12:34 PM
                        To: BCD396XT@yahoogroups.com
                        Subject: RE: [BCD396XT] windows 7 and serial port nightmares

                        I found drivers on support pages for other USB to serial cable converters.
                        In time these older drivers may be updated to support Win7 as they must be
                        certified by Microsoft. On older windows machines windows would prompt you
                        about uncertified drivers when installing and you had the option of saying
                        yes and installing it anyways. Windows 7 doesn't provide that option. One
                        way to work around it is when booting windows. To make a non-windows 7
                        certified driver work you must hit F-8 on boot up and select the option to
                        use the uncertified drivers and you must do this every time you boot the
                        computer. I did this for my old 246 with an off the shelf converter I
                        bought online. A few months later their site provided a new certified
                        driver for win 7. I haven't had any problems using the cable and driver
                        supplied from Uniden. Duff

                        From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                        [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ] On
                        Behalf
                        Of Jeffreyinberthoud
                        Sent: Wednesday, December 08, 2010 11:40 AM
                        To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                        Subject: [BCD396XT] windows 7 and serial port nightmares

                        Im assuming by the messages I see in other forums I am not the only one with
                        the following issue

                        I purchased my new 396xt aboiut a year ago and it came with the serial port
                        cable well thanks to Microsoft ......all the new pc's with windows 7 do not
                        have serial ports and it seems hit and miss on getting
                        those aftermarket converter cables to work.....

                        I have a RS 323 or 232 ??? and there is no windows 7 driver for this

                        Ideas?

                        [Non-text portions of this message have been removed]

                        [Non-text portions of this message have been removed]




                        [Non-text portions of this message have been removed]
                      • Tim Woodward
                        Windows 7 64-bit or 32-bit??? Just curious. I have a new HP Pavilion laptop and have been having an issue with the drivers all of them and both a generic cable
                        Message 11 of 28 , Dec 8, 2010
                          Windows 7 64-bit or 32-bit??? Just curious.

                          I have a new HP Pavilion laptop and have been having an issue with the
                          drivers all of them and both a generic cable and USB-1 on Windows 7 64-bit.
                          All cables work fine on my Windows XP desktop.

                          I have tried the drivers from prolific directly as well as the ones provided
                          on the ScanMasters link.


                          -----Original Message-----
                          From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                          Of Jeffreyinberthoud
                          Sent: Wednesday, December 08, 2010 1:39 PM
                          To: BCD396XT@yahoogroups.com
                          Subject: [BCD396XT] Re: windows 7 and serial port nightmares




                          Just hot back from the shack.......................................

                          Well I found a cable that appears to work for the uniden to windows 7
                          issue.

                          it is a GIGAWARE 6FT USB-A TO SERIAL CONNECTOR 08A10

                          It comes with a disk with several drivers on it I did not have to install
                          any for this to work I have an HP Pavilion running windows 7.

                          There are two diffrent models at shack one is $39 one is $29

                          Model mentioned above is the $39 dollar unit






                          [Non-text portions of this message have been removed]
                        • Peter Duffy
                          Have you check HP for system driver updates. I believe you re having a problem but I m running a HP e9237 desktop w/64 bit Win7 and so far no problems. From:
                          Message 12 of 28 , Dec 8, 2010
                            Have you check HP for system driver updates. I believe you're having a
                            problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                            problems.



                            From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
                            Of Tim Woodward
                            Sent: Wednesday, December 08, 2010 1:51 PM
                            To: BCD396XT@yahoogroups.com
                            Subject: RE: [BCD396XT] windows 7 and serial port nightmares





                            I can vouch for the fact that this problem is not a ghost and feel for
                            anyone that gets told that it's in your head.
                            Even went down the road with Butel for their Arcxt software they haven't
                            heard of any issued with Windows 7.

                            There is a problem with somewhere between Windows 7 64-bit, the scanner and
                            software and maybe that is where some are saying it works fine in Windows 7,
                            it does in 32-bit.

                            I had a generic USB converter with the prolific chipset and tried every
                            driver possible, installing, testing uninstalling etc etc.
                            I then bought the sanctioned Uniden cable and had the same exact issue with
                            every driver.
                            Both failures were on a new HP laptop with Windows 7 64-bit installed.

                            All cables rs-232 direct, generic usb and Uniden USB-1 cables worked just
                            fine on Windows XP pc.

                            My Situation (still unresolved!) I can use the pc upstairs but really want
                            to use my new laptop.

                            For me the problem arises when attempting to transfer large amounts of data,
                            like downloading the origional data that comes installed on the scanner.

                            FreeScan worked in this situation so I know some will say just use FreeScan
                            and I can, I am more familar with Arc-XT and want to get that working.
                            Note: I am not promoting either software, more or less just saying that
                            there is something real here.

                            With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could sometimes
                            upload or download a small amount of data like a single group.
                            The problem arises when I attempt to download a large amount of data, it
                            starts off normal and you can see it counting up the scanner data but then
                            locks up,
                            after an extended period of time the application gives a communication
                            error, you are forced to quit by forcing the app closed.

                            Tim

                            -----Original Message-----
                            From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                            [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                            Behalf
                            Of J. Newell
                            Sent: Wednesday, December 08, 2010 1:14 PM
                            To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                            Subject: Re: [BCD396XT] windows 7 and serial port nightmares

                            I am still using a relatively old Belkin converter. I just did virgin Win7
                            installs on two machines. I installed the Belkin Vista/prior drivers from
                            their website and have had no problems with any of my radios (KW, Icom,
                            Yaesu, Uniden, others).

                            John Newell
                            Boston, MA

                            ----- Original Message -----
                            From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                            To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                            Sent: Wednesday, December 8, 2010 11:56:05 AM
                            Subject: Re: [BCD396XT] windows 7 and serial port nightmares

                            Got my 396Xt yesterday and had it running onWin7 within a hour. If you get
                            a
                            Trend Net USB/Serial converter cable, download the Win7 Diver and follow
                            their instructions -to-the-letter- it will work just as you would expect.

                            I did not follow the instructions the first couple of times and ended up
                            installing/uninstalling twice before I decided to RTFM.

                            Nick
                            WB4SQI
                            Cincinnati, OH

                            ----- Original Message -----
                            From: "Jeffreyinberthoud" <jeffrey_schiller@...
                            <mailto:jeffrey_schiller%40q.com> >
                            To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                            Sent: Wednesday, December 08, 2010 11:40 AM
                            Subject: [BCD396XT] windows 7 and serial port nightmares

                            > Im assuming by the messages I see in other forums I am not the only one
                            > with the following issue
                            >
                            > I purchased my new 396xt aboiut a year ago and it came with the serial
                            > port cable well thanks to Microsoft ......all the new pc's with windows
                            7
                            > do not have serial ports and it seems hit and miss on getting
                            > those aftermarket converter cables to work.....
                            >
                            > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                            >
                            > Ideas?
                            >
                            >
                            >
                            > ------------------------------------
                            >
                            > Yahoo! Groups Links
                            >
                            >
                            >
                            >
                            >
                            > -----
                            > No virus found in this message.
                            > Checked by AVG - www.avg.com
                            > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
                            >

                            ------------------------------------

                            Yahoo! Groups Links

                            [Non-text portions of this message have been removed]

                            [Non-text portions of this message have been removed]





                            [Non-text portions of this message have been removed]
                          • shelleysh1@att.net
                            Hi Peter, I m familiar with Tim s problem (not personally with Tim) but have seen it on a couple of other HP *LAPTOPS* - laptops being one the keywords here
                            Message 13 of 28 , Dec 9, 2010
                              Hi Peter,

                              I'm familiar with Tim's problem (not personally with Tim) but have seen it on a couple of other HP *LAPTOPS* - laptops being one the keywords here and the 64 bit v. of Sys 7 being the other. The only effective solution to the problem I've found is not to use an adapter. I don't want to be rude here but it is clearly more simple to purchase the Uniden part, download their copy of the Prolific driver (which does work with the 64bit Sys 7) and go from there. The desktops (HP included) have been working just fine and most all, even today, still have serial ports.

                              Shell

                              --- In BCD396XT@yahoogroups.com, "Peter Duffy" <pduffy211@...> wrote:
                              >
                              > Have you check HP for system driver updates. I believe you're having a
                              > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                              > problems.
                              >
                              >
                              >
                              > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
                              > Of Tim Woodward
                              > Sent: Wednesday, December 08, 2010 1:51 PM
                              > To: BCD396XT@yahoogroups.com
                              > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                              >
                              >
                              >
                              >
                              >
                              > I can vouch for the fact that this problem is not a ghost and feel for
                              > anyone that gets told that it's in your head.
                              > Even went down the road with Butel for their Arcxt software they haven't
                              > heard of any issued with Windows 7.
                              >
                              > There is a problem with somewhere between Windows 7 64-bit, the scanner and
                              > software and maybe that is where some are saying it works fine in Windows 7,
                              > it does in 32-bit.
                              >
                              > I had a generic USB converter with the prolific chipset and tried every
                              > driver possible, installing, testing uninstalling etc etc.
                              > I then bought the sanctioned Uniden cable and had the same exact issue with
                              > every driver.
                              > Both failures were on a new HP laptop with Windows 7 64-bit installed.
                              >
                              > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked just
                              > fine on Windows XP pc.
                              >
                              > My Situation (still unresolved!) I can use the pc upstairs but really want
                              > to use my new laptop.
                              >
                              > For me the problem arises when attempting to transfer large amounts of data,
                              > like downloading the origional data that comes installed on the scanner.
                              >
                              > FreeScan worked in this situation so I know some will say just use FreeScan
                              > and I can, I am more familar with Arc-XT and want to get that working.
                              > Note: I am not promoting either software, more or less just saying that
                              > there is something real here.
                              >
                              > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could sometimes
                              > upload or download a small amount of data like a single group.
                              > The problem arises when I attempt to download a large amount of data, it
                              > starts off normal and you can see it counting up the scanner data but then
                              > locks up,
                              > after an extended period of time the application gives a communication
                              > error, you are forced to quit by forcing the app closed.
                              >
                              > Tim
                              >
                              > -----Original Message-----
                              > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                              > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                              > Behalf
                              > Of J. Newell
                              > Sent: Wednesday, December 08, 2010 1:14 PM
                              > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                              > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                              >
                              > I am still using a relatively old Belkin converter. I just did virgin Win7
                              > installs on two machines. I installed the Belkin Vista/prior drivers from
                              > their website and have had no problems with any of my radios (KW, Icom,
                              > Yaesu, Uniden, others).
                              >
                              > John Newell
                              > Boston, MA
                              >
                              > ----- Original Message -----
                              > From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                              > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                              > Sent: Wednesday, December 8, 2010 11:56:05 AM
                              > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                              >
                              > Got my 396Xt yesterday and had it running onWin7 within a hour. If you get
                              > a
                              > Trend Net USB/Serial converter cable, download the Win7 Diver and follow
                              > their instructions -to-the-letter- it will work just as you would expect.
                              >
                              > I did not follow the instructions the first couple of times and ended up
                              > installing/uninstalling twice before I decided to RTFM.
                              >
                              > Nick
                              > WB4SQI
                              > Cincinnati, OH
                              >
                              > ----- Original Message -----
                              > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                              > <mailto:jeffrey_schiller%40q.com> >
                              > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                              > Sent: Wednesday, December 08, 2010 11:40 AM
                              > Subject: [BCD396XT] windows 7 and serial port nightmares
                              >
                              > > Im assuming by the messages I see in other forums I am not the only one
                              > > with the following issue
                              > >
                              > > I purchased my new 396xt aboiut a year ago and it came with the serial
                              > > port cable well thanks to Microsoft ......all the new pc's with windows
                              > 7
                              > > do not have serial ports and it seems hit and miss on getting
                              > > those aftermarket converter cables to work.....
                              > >
                              > > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                              > >
                              > > Ideas?
                              > >
                              > >
                              > >
                              > > ------------------------------------
                              > >
                              > > Yahoo! Groups Links
                              > >
                              > >
                              > >
                              > >
                              > >
                              > > -----
                              > > No virus found in this message.
                              > > Checked by AVG - www.avg.com
                              > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
                              > >
                              >
                              > ------------------------------------
                              >
                              > Yahoo! Groups Links
                              >
                              > [Non-text portions of this message have been removed]
                              >
                              > [Non-text portions of this message have been removed]
                              >
                              >
                              >
                              >
                              >
                              > [Non-text portions of this message have been removed]
                              >
                            • Tim Woodward
                              lol I like the (not personally) part, as I stated I have the Uniden cable and still have the communication issue I described with ARC-XT. I ve been starting to
                              Message 14 of 28 , Dec 9, 2010
                                lol I like the (not personally) part, as I stated I have the Uniden cable
                                and still have the communication issue I described with ARC-XT.
                                I've been starting to think that it's a firmware issue with the Usb ports.

                                Oh well I can program my scanner on another machine but the engineer in me
                                wants to know why I can't use my laptop, obviously the laptop is a more
                                convenient choice when it works. : )

                                I talked to someone at Butel as I stated and they said that they weren't
                                aware of any issues and that it's just normal rs-232 comms.
                                I can't help thinking that it's related in someway to the 64-bit
                                implementation of the usb port or maybe the machine an HP Pavilion DV6.

                                Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1 cable to
                                the scanner, if so which driver version down to the build would be greatly
                                appreciated.
                                I have tried all the drivers from ScanMasters aka Uniden sanctioned and from
                                the Prolific site as well.
                                It was a while ago so that is why I would like to know the exact version.

                                Thanks,
                                Tim

                                -----Original Message-----
                                From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                                Of shelleysh1@...
                                Sent: Thursday, December 09, 2010 9:17 AM
                                To: BCD396XT@yahoogroups.com
                                Subject: [BCD396XT] Re: windows 7 and serial port nightmares



                                Hi Peter,

                                I'm familiar with Tim's problem (not personally with Tim) but have seen it
                                on a couple of other HP *LAPTOPS* - laptops being one the keywords here and
                                the 64 bit v. of Sys 7 being the other. The only effective solution to the
                                problem I've found is not to use an adapter. I don't want to be rude here
                                but it is clearly more simple to purchase the Uniden part, download their
                                copy of the Prolific driver (which does work with the 64bit Sys 7) and go
                                from there. The desktops (HP included) have been working just fine and most
                                all, even today, still have serial ports.

                                Shell

                                --- In BCD396XT@yahoogroups.com, "Peter Duffy" <pduffy211@...> wrote:
                                >
                                > Have you check HP for system driver updates. I believe you're having a
                                > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                                > problems.
                                >
                                >
                                >
                                > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On
                                Behalf
                                > Of Tim Woodward
                                > Sent: Wednesday, December 08, 2010 1:51 PM
                                > To: BCD396XT@yahoogroups.com
                                > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                >
                                >
                                >
                                >
                                >
                                > I can vouch for the fact that this problem is not a ghost and feel for
                                > anyone that gets told that it's in your head.
                                > Even went down the road with Butel for their Arcxt software they haven't
                                > heard of any issued with Windows 7.
                                >
                                > There is a problem with somewhere between Windows 7 64-bit, the scanner
                                and
                                > software and maybe that is where some are saying it works fine in
                                Windows 7,
                                > it does in 32-bit.
                                >
                                > I had a generic USB converter with the prolific chipset and tried every
                                > driver possible, installing, testing uninstalling etc etc.
                                > I then bought the sanctioned Uniden cable and had the same exact issue
                                with
                                > every driver.
                                > Both failures were on a new HP laptop with Windows 7 64-bit installed.
                                >
                                > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                just
                                > fine on Windows XP pc.
                                >
                                > My Situation (still unresolved!) I can use the pc upstairs but really
                                want
                                > to use my new laptop.
                                >
                                > For me the problem arises when attempting to transfer large amounts of
                                data,
                                > like downloading the origional data that comes installed on the scanner.
                                >
                                > FreeScan worked in this situation so I know some will say just use
                                FreeScan
                                > and I can, I am more familar with Arc-XT and want to get that working.
                                > Note: I am not promoting either software, more or less just saying that
                                > there is something real here.
                                >
                                > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                sometimes
                                > upload or download a small amount of data like a single group.
                                > The problem arises when I attempt to download a large amount of data, it
                                > starts off normal and you can see it counting up the scanner data but
                                then
                                > locks up,
                                > after an extended period of time the application gives a communication
                                > error, you are forced to quit by forcing the app closed.
                                >
                                > Tim
                                >
                                > -----Original Message-----
                                > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                > Behalf
                                > Of J. Newell
                                > Sent: Wednesday, December 08, 2010 1:14 PM
                                > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                >
                                > I am still using a relatively old Belkin converter. I just did virgin
                                Win7
                                > installs on two machines. I installed the Belkin Vista/prior drivers
                                from
                                > their website and have had no problems with any of my radios (KW, Icom,
                                > Yaesu, Uniden, others).
                                >
                                > John Newell
                                > Boston, MA
                                >
                                > ----- Original Message -----
                                > From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                                > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                >
                                > Got my 396Xt yesterday and had it running onWin7 within a hour. If you
                                get
                                > a
                                > Trend Net USB/Serial converter cable, download the Win7 Diver and follow
                                > their instructions -to-the-letter- it will work just as you would
                                expect.
                                >
                                > I did not follow the instructions the first couple of times and ended up
                                > installing/uninstalling twice before I decided to RTFM.
                                >
                                > Nick
                                > WB4SQI
                                > Cincinnati, OH
                                >
                                > ----- Original Message -----
                                > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                > <mailto:jeffrey_schiller%40q.com> >
                                > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                                > Sent: Wednesday, December 08, 2010 11:40 AM
                                > Subject: [BCD396XT] windows 7 and serial port nightmares
                                >
                                > > Im assuming by the messages I see in other forums I am not the only
                                one
                                > > with the following issue
                                > >
                                > > I purchased my new 396xt aboiut a year ago and it came with the serial
                                > > port cable well thanks to Microsoft ......all the new pc's with
                                windows
                                > 7
                                > > do not have serial ports and it seems hit and miss on getting
                                > > those aftermarket converter cables to work.....
                                > >
                                > > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                                > >
                                > > Ideas?
                                > >
                                > >
                                > >
                                > > ------------------------------------
                                > >
                                > > Yahoo! Groups Links
                                > >
                                > >
                                > >
                                > >
                                > >
                                > > -----
                                > > No virus found in this message.
                                > > Checked by AVG - www.avg.com
                                > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
                                > >
                                >
                                > ------------------------------------
                                >
                                > Yahoo! Groups Links
                                >
                                > [Non-text portions of this message have been removed]
                                >
                                > [Non-text portions of this message have been removed]
                                >
                                >
                                >
                                >
                                >
                                > [Non-text portions of this message have been removed]
                                >






                                [Non-text portions of this message have been removed]
                              • MCH
                                Do you have the same issue with other SW packages? That might help narrow down the cause being the PC, the OS, or the SW. Joe M.
                                Message 15 of 28 , Dec 9, 2010
                                  Do you have the same issue with other SW packages? That might help
                                  narrow down the cause being the PC, the OS, or the SW.

                                  Joe M.

                                  Tim Woodward wrote:
                                  > lol I like the (not personally) part, as I stated I have the Uniden cable
                                  > and still have the communication issue I described with ARC-XT.
                                  > I've been starting to think that it's a firmware issue with the Usb ports.
                                  >
                                  > Oh well I can program my scanner on another machine but the engineer in me
                                  > wants to know why I can't use my laptop, obviously the laptop is a more
                                  > convenient choice when it works. : )
                                  >
                                  > I talked to someone at Butel as I stated and they said that they weren't
                                  > aware of any issues and that it's just normal rs-232 comms.
                                  > I can't help thinking that it's related in someway to the 64-bit
                                  > implementation of the usb port or maybe the machine an HP Pavilion DV6.
                                  >
                                  > Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1 cable to
                                  > the scanner, if so which driver version down to the build would be greatly
                                  > appreciated.
                                  > I have tried all the drivers from ScanMasters aka Uniden sanctioned and from
                                  > the Prolific site as well.
                                  > It was a while ago so that is why I would like to know the exact version.
                                  >
                                  > Thanks,
                                  > Tim
                                  >
                                  > -----Original Message-----
                                  > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                                  > Of shelleysh1@...
                                  > Sent: Thursday, December 09, 2010 9:17 AM
                                  > To: BCD396XT@yahoogroups.com
                                  > Subject: [BCD396XT] Re: windows 7 and serial port nightmares
                                  >
                                  >
                                  >
                                  > Hi Peter,
                                  >
                                  > I'm familiar with Tim's problem (not personally with Tim) but have seen it
                                  > on a couple of other HP *LAPTOPS* - laptops being one the keywords here and
                                  > the 64 bit v. of Sys 7 being the other. The only effective solution to the
                                  > problem I've found is not to use an adapter. I don't want to be rude here
                                  > but it is clearly more simple to purchase the Uniden part, download their
                                  > copy of the Prolific driver (which does work with the 64bit Sys 7) and go
                                  > from there. The desktops (HP included) have been working just fine and most
                                  > all, even today, still have serial ports.
                                  >
                                  > Shell
                                  >
                                  > --- In BCD396XT@yahoogroups.com, "Peter Duffy" <pduffy211@...> wrote:
                                  > >
                                  > > Have you check HP for system driver updates. I believe you're having a
                                  > > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                                  > > problems.
                                  > >
                                  > >
                                  > >
                                  > > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On
                                  > Behalf
                                  > > Of Tim Woodward
                                  > > Sent: Wednesday, December 08, 2010 1:51 PM
                                  > > To: BCD396XT@yahoogroups.com
                                  > > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                  > >
                                  > >
                                  > >
                                  > >
                                  > >
                                  > > I can vouch for the fact that this problem is not a ghost and feel for
                                  > > anyone that gets told that it's in your head.
                                  > > Even went down the road with Butel for their Arcxt software they haven't
                                  > > heard of any issued with Windows 7.
                                  > >
                                  > > There is a problem with somewhere between Windows 7 64-bit, the scanner
                                  > and
                                  > > software and maybe that is where some are saying it works fine in
                                  > Windows 7,
                                  > > it does in 32-bit.
                                  > >
                                  > > I had a generic USB converter with the prolific chipset and tried every
                                  > > driver possible, installing, testing uninstalling etc etc.
                                  > > I then bought the sanctioned Uniden cable and had the same exact issue
                                  > with
                                  > > every driver.
                                  > > Both failures were on a new HP laptop with Windows 7 64-bit installed.
                                  > >
                                  > > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                  > just
                                  > > fine on Windows XP pc.
                                  > >
                                  > > My Situation (still unresolved!) I can use the pc upstairs but really
                                  > want
                                  > > to use my new laptop.
                                  > >
                                  > > For me the problem arises when attempting to transfer large amounts of
                                  > data,
                                  > > like downloading the origional data that comes installed on the scanner.
                                  > >
                                  > > FreeScan worked in this situation so I know some will say just use
                                  > FreeScan
                                  > > and I can, I am more familar with Arc-XT and want to get that working.
                                  > > Note: I am not promoting either software, more or less just saying that
                                  > > there is something real here.
                                  > >
                                  > > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                  > sometimes
                                  > > upload or download a small amount of data like a single group.
                                  > > The problem arises when I attempt to download a large amount of data, it
                                  > > starts off normal and you can see it counting up the scanner data but
                                  > then
                                  > > locks up,
                                  > > after an extended period of time the application gives a communication
                                  > > error, you are forced to quit by forcing the app closed.
                                  > >
                                  > > Tim
                                  > >
                                  > > -----Original Message-----
                                  > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                  > > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                  > > Behalf
                                  > > Of J. Newell
                                  > > Sent: Wednesday, December 08, 2010 1:14 PM
                                  > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                  > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                  > >
                                  > > I am still using a relatively old Belkin converter. I just did virgin
                                  > Win7
                                  > > installs on two machines. I installed the Belkin Vista/prior drivers
                                  > from
                                  > > their website and have had no problems with any of my radios (KW, Icom,
                                  > > Yaesu, Uniden, others).
                                  > >
                                  > > John Newell
                                  > > Boston, MA
                                  > >
                                  > > ----- Original Message -----
                                  > > From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                                  > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                  > > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                  > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                  > >
                                  > > Got my 396Xt yesterday and had it running onWin7 within a hour. If you
                                  > get
                                  > > a
                                  > > Trend Net USB/Serial converter cable, download the Win7 Diver and follow
                                  > > their instructions -to-the-letter- it will work just as you would
                                  > expect.
                                  > >
                                  > > I did not follow the instructions the first couple of times and ended up
                                  > > installing/uninstalling twice before I decided to RTFM.
                                  > >
                                  > > Nick
                                  > > WB4SQI
                                  > > Cincinnati, OH
                                  > >
                                  > > ----- Original Message -----
                                  > > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                  > > <mailto:jeffrey_schiller%40q.com> >
                                  > > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                                  > > Sent: Wednesday, December 08, 2010 11:40 AM
                                  > > Subject: [BCD396XT] windows 7 and serial port nightmares
                                  > >
                                  > > > Im assuming by the messages I see in other forums I am not the only
                                  > one
                                  > > > with the following issue
                                  > > >
                                  > > > I purchased my new 396xt aboiut a year ago and it came with the serial
                                  > > > port cable well thanks to Microsoft ......all the new pc's with
                                  > windows
                                  > > 7
                                  > > > do not have serial ports and it seems hit and miss on getting
                                  > > > those aftermarket converter cables to work.....
                                  > > >
                                  > > > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                                  > > >
                                  > > > Ideas?
                                  > > >
                                  > > >
                                  > > >
                                  > > > ------------------------------------
                                  > > >
                                  > > > Yahoo! Groups Links
                                  > > >
                                  > > >
                                  > > >
                                  > > >
                                  > > >
                                  > > > -----
                                  > > > No virus found in this message.
                                  > > > Checked by AVG - www.avg.com
                                  > > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
                                  > > >
                                  > >
                                  > > ------------------------------------
                                  > >
                                  > > Yahoo! Groups Links
                                  > >
                                  > > [Non-text portions of this message have been removed]
                                  > >
                                  > > [Non-text portions of this message have been removed]
                                  > >
                                  > >
                                  > >
                                  > >
                                  > >
                                  > > [Non-text portions of this message have been removed]
                                  > >
                                  >
                                  >
                                  >
                                  >
                                  >
                                  >
                                  > [Non-text portions of this message have been removed]
                                  >
                                  >
                                  >
                                  > ------------------------------------
                                  >
                                  > Yahoo! Groups Links
                                  >
                                  >
                                  >
                                  >
                                  > ------------------------------------------------------------------------
                                  >
                                  >
                                  > Internal Virus Database is out of date.
                                  > Checked by AVG - www.avg.com
                                  > Version: 9.0.783 / Virus Database: 271.1.1/2746 - Release Date: 03/14/10 02:33:00
                                  >
                                • Tim Woodward
                                  Hey Joe, Curiously not with FreeScan but yes with Arc-xt and not all the time, mostly on large data downloads like trying to read the origional data that comes
                                  Message 16 of 28 , Dec 9, 2010
                                    Hey Joe,

                                    Curiously not with FreeScan but yes with Arc-xt and not all the time, mostly
                                    on large data downloads like trying to read the origional data that comes
                                    installed on the scanner.

                                    thanks

                                    -----Original Message-----
                                    From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                                    Of MCH
                                    Sent: Thursday, December 09, 2010 12:59 PM
                                    To: BCD396XT@yahoogroups.com
                                    Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares



                                    Do you have the same issue with other SW packages? That might help
                                    narrow down the cause being the PC, the OS, or the SW.

                                    Joe M.

                                    Tim Woodward wrote:
                                    > lol I like the (not personally) part, as I stated I have the Uniden
                                    cable
                                    > and still have the communication issue I described with ARC-XT.
                                    > I've been starting to think that it's a firmware issue with the Usb
                                    ports.
                                    >
                                    > Oh well I can program my scanner on another machine but the engineer in
                                    me
                                    > wants to know why I can't use my laptop, obviously the laptop is a more
                                    > convenient choice when it works. : )
                                    >
                                    > I talked to someone at Butel as I stated and they said that they weren't
                                    > aware of any issues and that it's just normal rs-232 comms.
                                    > I can't help thinking that it's related in someway to the 64-bit
                                    > implementation of the usb port or maybe the machine an HP Pavilion DV6.
                                    >
                                    > Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1 cable
                                    to
                                    > the scanner, if so which driver version down to the build would be
                                    greatly
                                    > appreciated.
                                    > I have tried all the drivers from ScanMasters aka Uniden sanctioned and
                                    from
                                    > the Prolific site as well.
                                    > It was a while ago so that is why I would like to know the exact
                                    version.
                                    >
                                    > Thanks,
                                    > Tim
                                    >
                                    > -----Original Message-----
                                    > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On
                                    Behalf
                                    > Of shelleysh1@...
                                    > Sent: Thursday, December 09, 2010 9:17 AM
                                    > To: BCD396XT@yahoogroups.com
                                    > Subject: [BCD396XT] Re: windows 7 and serial port nightmares
                                    >
                                    >
                                    >
                                    > Hi Peter,
                                    >
                                    > I'm familiar with Tim's problem (not personally with Tim) but have seen
                                    it
                                    > on a couple of other HP *LAPTOPS* - laptops being one the keywords here
                                    and
                                    > the 64 bit v. of Sys 7 being the other. The only effective solution to
                                    the
                                    > problem I've found is not to use an adapter. I don't want to be rude
                                    here
                                    > but it is clearly more simple to purchase the Uniden part, download
                                    their
                                    > copy of the Prolific driver (which does work with the 64bit Sys 7) and
                                    go
                                    > from there. The desktops (HP included) have been working just fine and
                                    most
                                    > all, even today, still have serial ports.
                                    >
                                    > Shell
                                    >
                                    > --- In BCD396XT@yahoogroups.com, "Peter Duffy" <pduffy211@...> wrote:
                                    > >
                                    > > Have you check HP for system driver updates. I believe you're having a
                                    > > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                                    > > problems.
                                    > >
                                    > >
                                    > >
                                    > > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On
                                    > Behalf
                                    > > Of Tim Woodward
                                    > > Sent: Wednesday, December 08, 2010 1:51 PM
                                    > > To: BCD396XT@yahoogroups.com
                                    > > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >
                                    > > I can vouch for the fact that this problem is not a ghost and feel for
                                    > > anyone that gets told that it's in your head.
                                    > > Even went down the road with Butel for their Arcxt software they
                                    haven't
                                    > > heard of any issued with Windows 7.
                                    > >
                                    > > There is a problem with somewhere between Windows 7 64-bit, the
                                    scanner
                                    > and
                                    > > software and maybe that is where some are saying it works fine in
                                    > Windows 7,
                                    > > it does in 32-bit.
                                    > >
                                    > > I had a generic USB converter with the prolific chipset and tried
                                    every
                                    > > driver possible, installing, testing uninstalling etc etc.
                                    > > I then bought the sanctioned Uniden cable and had the same exact issue
                                    > with
                                    > > every driver.
                                    > > Both failures were on a new HP laptop with Windows 7 64-bit installed.
                                    > >
                                    > > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                    > just
                                    > > fine on Windows XP pc.
                                    > >
                                    > > My Situation (still unresolved!) I can use the pc upstairs but really
                                    > want
                                    > > to use my new laptop.
                                    > >
                                    > > For me the problem arises when attempting to transfer large amounts of
                                    > data,
                                    > > like downloading the origional data that comes installed on the
                                    scanner.
                                    > >
                                    > > FreeScan worked in this situation so I know some will say just use
                                    > FreeScan
                                    > > and I can, I am more familar with Arc-XT and want to get that working.
                                    > > Note: I am not promoting either software, more or less just saying
                                    that
                                    > > there is something real here.
                                    > >
                                    > > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                    > sometimes
                                    > > upload or download a small amount of data like a single group.
                                    > > The problem arises when I attempt to download a large amount of data,
                                    it
                                    > > starts off normal and you can see it counting up the scanner data but
                                    > then
                                    > > locks up,
                                    > > after an extended period of time the application gives a communication
                                    > > error, you are forced to quit by forcing the app closed.
                                    > >
                                    > > Tim
                                    > >
                                    > > -----Original Message-----
                                    > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                    > > [mailto:BCD396XT@yahoogroups.com
                                    <mailto:BCD396XT%40yahoogroups.com> ]On
                                    > > Behalf
                                    > > Of J. Newell
                                    > > Sent: Wednesday, December 08, 2010 1:14 PM
                                    > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                    > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                    > >
                                    > > I am still using a relatively old Belkin converter. I just did virgin
                                    > Win7
                                    > > installs on two machines. I installed the Belkin Vista/prior drivers
                                    > from
                                    > > their website and have had no problems with any of my radios (KW,
                                    Icom,
                                    > > Yaesu, Uniden, others).
                                    > >
                                    > > John Newell
                                    > > Boston, MA
                                    > >
                                    > > ----- Original Message -----
                                    > > From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                                    > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                    > > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                    > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                    > >
                                    > > Got my 396Xt yesterday and had it running onWin7 within a hour. If you
                                    > get
                                    > > a
                                    > > Trend Net USB/Serial converter cable, download the Win7 Diver and
                                    follow
                                    > > their instructions -to-the-letter- it will work just as you would
                                    > expect.
                                    > >
                                    > > I did not follow the instructions the first couple of times and ended
                                    up
                                    > > installing/uninstalling twice before I decided to RTFM.
                                    > >
                                    > > Nick
                                    > > WB4SQI
                                    > > Cincinnati, OH
                                    > >
                                    > > ----- Original Message -----
                                    > > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                    > > <mailto:jeffrey_schiller%40q.com> >
                                    > > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                                    > > Sent: Wednesday, December 08, 2010 11:40 AM
                                    > > Subject: [BCD396XT] windows 7 and serial port nightmares
                                    > >
                                    > > > Im assuming by the messages I see in other forums I am not the only
                                    > one
                                    > > > with the following issue
                                    > > >
                                    > > > I purchased my new 396xt aboiut a year ago and it came with the
                                    serial
                                    > > > port cable well thanks to Microsoft ......all the new pc's with
                                    > windows
                                    > > 7
                                    > > > do not have serial ports and it seems hit and miss on getting
                                    > > > those aftermarket converter cables to work.....
                                    > > >
                                    > > > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                                    > > >
                                    > > > Ideas?
                                    > > >
                                    > > >
                                    > > >
                                    > > > ------------------------------------
                                    > > >
                                    > > > Yahoo! Groups Links
                                    > > >
                                    > > >
                                    > > >
                                    > > >
                                    > > >
                                    > > > -----
                                    > > > No virus found in this message.
                                    > > > Checked by AVG - www.avg.com
                                    > > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date:
                                    12/07/10
                                    > > >
                                    > >
                                    > > ------------------------------------
                                    > >
                                    > > Yahoo! Groups Links
                                    > >
                                    > > [Non-text portions of this message have been removed]
                                    > >
                                    > > [Non-text portions of this message have been removed]
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >
                                    > > [Non-text portions of this message have been removed]
                                    > >
                                    >
                                    >
                                    >
                                    >
                                    >
                                    >
                                    > [Non-text portions of this message have been removed]
                                    >
                                    >
                                    >
                                    > ------------------------------------
                                    >
                                    > Yahoo! Groups Links
                                    >
                                    >
                                    >
                                    >
                                    > ----------------------------------------------------------
                                    >
                                    >
                                    > Internal Virus Database is out of date.
                                    > Checked by AVG - www.avg.com
                                    > Version: 9.0.783 / Virus Database: 271.1.1/2746 - Release Date: 03/14/10
                                    02:33:00
                                    >





                                    [Non-text portions of this message have been removed]
                                  • MCH
                                    If you ve never seen the issue with FreeScan, that would seem to rule out any issues with the PC or OS. Joe M.
                                    Message 17 of 28 , Dec 9, 2010
                                      If you've never seen the issue with FreeScan, that would seem to rule
                                      out any issues with the PC or OS.

                                      Joe M.

                                      Tim Woodward wrote:
                                      > Hey Joe,
                                      >
                                      > Curiously not with FreeScan but yes with Arc-xt and not all the time, mostly
                                      > on large data downloads like trying to read the origional data that comes
                                      > installed on the scanner.
                                      >
                                      > thanks
                                      >
                                      > -----Original Message-----
                                      > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                                      > Of MCH
                                      > Sent: Thursday, December 09, 2010 12:59 PM
                                      > To: BCD396XT@yahoogroups.com
                                      > Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares
                                      >
                                      >
                                      >
                                      > Do you have the same issue with other SW packages? That might help
                                      > narrow down the cause being the PC, the OS, or the SW.
                                      >
                                      > Joe M.
                                      >
                                      > Tim Woodward wrote:
                                      > > lol I like the (not personally) part, as I stated I have the Uniden
                                      > cable
                                      > > and still have the communication issue I described with ARC-XT.
                                      > > I've been starting to think that it's a firmware issue with the Usb
                                      > ports.
                                      > >
                                      > > Oh well I can program my scanner on another machine but the engineer in
                                      > me
                                      > > wants to know why I can't use my laptop, obviously the laptop is a more
                                      > > convenient choice when it works. : )
                                      > >
                                      > > I talked to someone at Butel as I stated and they said that they weren't
                                      > > aware of any issues and that it's just normal rs-232 comms.
                                      > > I can't help thinking that it's related in someway to the 64-bit
                                      > > implementation of the usb port or maybe the machine an HP Pavilion DV6.
                                      > >
                                      > > Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1 cable
                                      > to
                                      > > the scanner, if so which driver version down to the build would be
                                      > greatly
                                      > > appreciated.
                                      > > I have tried all the drivers from ScanMasters aka Uniden sanctioned and
                                      > from
                                      > > the Prolific site as well.
                                      > > It was a while ago so that is why I would like to know the exact
                                      > version.
                                      > >
                                      > > Thanks,
                                      > > Tim
                                      > >
                                      > > -----Original Message-----
                                      > > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On
                                      > Behalf
                                      > > Of shelleysh1@...
                                      > > Sent: Thursday, December 09, 2010 9:17 AM
                                      > > To: BCD396XT@yahoogroups.com
                                      > > Subject: [BCD396XT] Re: windows 7 and serial port nightmares
                                      > >
                                      > >
                                      > >
                                      > > Hi Peter,
                                      > >
                                      > > I'm familiar with Tim's problem (not personally with Tim) but have seen
                                      > it
                                      > > on a couple of other HP *LAPTOPS* - laptops being one the keywords here
                                      > and
                                      > > the 64 bit v. of Sys 7 being the other. The only effective solution to
                                      > the
                                      > > problem I've found is not to use an adapter. I don't want to be rude
                                      > here
                                      > > but it is clearly more simple to purchase the Uniden part, download
                                      > their
                                      > > copy of the Prolific driver (which does work with the 64bit Sys 7) and
                                      > go
                                      > > from there. The desktops (HP included) have been working just fine and
                                      > most
                                      > > all, even today, still have serial ports.
                                      > >
                                      > > Shell
                                      > >
                                      > > --- In BCD396XT@yahoogroups.com, "Peter Duffy" <pduffy211@...> wrote:
                                      > > >
                                      > > > Have you check HP for system driver updates. I believe you're having a
                                      > > > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                                      > > > problems.
                                      > > >
                                      > > >
                                      > > >
                                      > > > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On
                                      > > Behalf
                                      > > > Of Tim Woodward
                                      > > > Sent: Wednesday, December 08, 2010 1:51 PM
                                      > > > To: BCD396XT@yahoogroups.com
                                      > > > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                      > > >
                                      > > >
                                      > > >
                                      > > >
                                      > > >
                                      > > > I can vouch for the fact that this problem is not a ghost and feel for
                                      > > > anyone that gets told that it's in your head.
                                      > > > Even went down the road with Butel for their Arcxt software they
                                      > haven't
                                      > > > heard of any issued with Windows 7.
                                      > > >
                                      > > > There is a problem with somewhere between Windows 7 64-bit, the
                                      > scanner
                                      > > and
                                      > > > software and maybe that is where some are saying it works fine in
                                      > > Windows 7,
                                      > > > it does in 32-bit.
                                      > > >
                                      > > > I had a generic USB converter with the prolific chipset and tried
                                      > every
                                      > > > driver possible, installing, testing uninstalling etc etc.
                                      > > > I then bought the sanctioned Uniden cable and had the same exact issue
                                      > > with
                                      > > > every driver.
                                      > > > Both failures were on a new HP laptop with Windows 7 64-bit installed.
                                      > > >
                                      > > > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                      > > just
                                      > > > fine on Windows XP pc.
                                      > > >
                                      > > > My Situation (still unresolved!) I can use the pc upstairs but really
                                      > > want
                                      > > > to use my new laptop.
                                      > > >
                                      > > > For me the problem arises when attempting to transfer large amounts of
                                      > > data,
                                      > > > like downloading the origional data that comes installed on the
                                      > scanner.
                                      > > >
                                      > > > FreeScan worked in this situation so I know some will say just use
                                      > > FreeScan
                                      > > > and I can, I am more familar with Arc-XT and want to get that working.
                                      > > > Note: I am not promoting either software, more or less just saying
                                      > that
                                      > > > there is something real here.
                                      > > >
                                      > > > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                      > > sometimes
                                      > > > upload or download a small amount of data like a single group.
                                      > > > The problem arises when I attempt to download a large amount of data,
                                      > it
                                      > > > starts off normal and you can see it counting up the scanner data but
                                      > > then
                                      > > > locks up,
                                      > > > after an extended period of time the application gives a communication
                                      > > > error, you are forced to quit by forcing the app closed.
                                      > > >
                                      > > > Tim
                                      > > >
                                      > > > -----Original Message-----
                                      > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                      > > > [mailto:BCD396XT@yahoogroups.com
                                      > <mailto:BCD396XT%40yahoogroups.com> ]On
                                      > > > Behalf
                                      > > > Of J. Newell
                                      > > > Sent: Wednesday, December 08, 2010 1:14 PM
                                      > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                      > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                      > > >
                                      > > > I am still using a relatively old Belkin converter. I just did virgin
                                      > > Win7
                                      > > > installs on two machines. I installed the Belkin Vista/prior drivers
                                      > > from
                                      > > > their website and have had no problems with any of my radios (KW,
                                      > Icom,
                                      > > > Yaesu, Uniden, others).
                                      > > >
                                      > > > John Newell
                                      > > > Boston, MA
                                      > > >
                                      > > > ----- Original Message -----
                                      > > > From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                                      > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                      > > > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                      > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                      > > >
                                      > > > Got my 396Xt yesterday and had it running onWin7 within a hour. If you
                                      > > get
                                      > > > a
                                      > > > Trend Net USB/Serial converter cable, download the Win7 Diver and
                                      > follow
                                      > > > their instructions -to-the-letter- it will work just as you would
                                      > > expect.
                                      > > >
                                      > > > I did not follow the instructions the first couple of times and ended
                                      > up
                                      > > > installing/uninstalling twice before I decided to RTFM.
                                      > > >
                                      > > > Nick
                                      > > > WB4SQI
                                      > > > Cincinnati, OH
                                      > > >
                                      > > > ----- Original Message -----
                                      > > > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                      > > > <mailto:jeffrey_schiller%40q.com> >
                                      > > > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                                      > > > Sent: Wednesday, December 08, 2010 11:40 AM
                                      > > > Subject: [BCD396XT] windows 7 and serial port nightmares
                                      > > >
                                      > > > > Im assuming by the messages I see in other forums I am not the only
                                      > > one
                                      > > > > with the following issue
                                      > > > >
                                      > > > > I purchased my new 396xt aboiut a year ago and it came with the
                                      > serial
                                      > > > > port cable well thanks to Microsoft ......all the new pc's with
                                      > > windows
                                      > > > 7
                                      > > > > do not have serial ports and it seems hit and miss on getting
                                      > > > > those aftermarket converter cables to work.....
                                      > > > >
                                      > > > > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                                      > > > >
                                      > > > > Ideas?
                                      > > > >
                                      > > > >
                                      > > > >
                                      > > > > ------------------------------------
                                      > > > >
                                      > > > > Yahoo! Groups Links
                                      > > > >
                                      > > > >
                                      > > > >
                                      > > > >
                                      > > > >
                                      > > > > -----
                                      > > > > No virus found in this message.
                                      > > > > Checked by AVG - www.avg.com
                                      > > > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date:
                                      > 12/07/10
                                      > > > >
                                      > > >
                                      > > > ------------------------------------
                                      > > >
                                      > > > Yahoo! Groups Links
                                      > > >
                                      > > > [Non-text portions of this message have been removed]
                                      > > >
                                      > > > [Non-text portions of this message have been removed]
                                      > > >
                                      > > >
                                      > > >
                                      > > >
                                      > > >
                                      > > > [Non-text portions of this message have been removed]
                                      > > >
                                      > >
                                      > >
                                      > >
                                      > >
                                      > >
                                      > >
                                      > > [Non-text portions of this message have been removed]
                                      > >
                                      > >
                                      > >
                                      > > ------------------------------------
                                      > >
                                      > > Yahoo! Groups Links
                                      > >
                                      > >
                                      > >
                                      > >
                                      > > ----------------------------------------------------------
                                      > >
                                      > >
                                      > > Internal Virus Database is out of date.
                                      > > Checked by AVG - www.avg.com
                                      > > Version: 9.0.783 / Virus Database: 271.1.1/2746 - Release Date: 03/14/10
                                      > 02:33:00
                                      > >
                                      >
                                      >
                                      >
                                      >
                                      >
                                      > [Non-text portions of this message have been removed]
                                      >
                                      >
                                      >
                                      > ------------------------------------
                                      >
                                      > Yahoo! Groups Links
                                      >
                                      >
                                      >
                                      >
                                    • Tim Woodward
                                      I know that seems like the simple answer except that Butel claims it s not doing anything special. That s where I m at . . . ... From: BCD396XT@yahoogroups.com
                                      Message 18 of 28 , Dec 9, 2010
                                        I know that seems like the simple answer except that Butel claims it's not
                                        doing anything special.
                                        That's where I'm at . . .


                                        -----Original Message-----
                                        From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On Behalf
                                        Of MCH
                                        Sent: Thursday, December 09, 2010 1:05 PM
                                        To: BCD396XT@yahoogroups.com
                                        Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares



                                        If you've never seen the issue with FreeScan, that would seem to rule
                                        out any issues with the PC or OS.

                                        Joe M.

                                        Tim Woodward wrote:
                                        > Hey Joe,
                                        >
                                        > Curiously not with FreeScan but yes with Arc-xt and not all the time,
                                        mostly
                                        > on large data downloads like trying to read the origional data that
                                        comes
                                        > installed on the scanner.
                                        >
                                        > thanks
                                        >
                                        > -----Original Message-----
                                        > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On
                                        Behalf
                                        > Of MCH
                                        > Sent: Thursday, December 09, 2010 12:59 PM
                                        > To: BCD396XT@yahoogroups.com
                                        > Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares
                                        >
                                        >
                                        >
                                        > Do you have the same issue with other SW packages? That might help
                                        > narrow down the cause being the PC, the OS, or the SW.
                                        >
                                        > Joe M.
                                        >
                                        > Tim Woodward wrote:
                                        > > lol I like the (not personally) part, as I stated I have the Uniden
                                        > cable
                                        > > and still have the communication issue I described with ARC-XT.
                                        > > I've been starting to think that it's a firmware issue with the Usb
                                        > ports.
                                        > >
                                        > > Oh well I can program my scanner on another machine but the engineer
                                        in
                                        > me
                                        > > wants to know why I can't use my laptop, obviously the laptop is a
                                        more
                                        > > convenient choice when it works. : )
                                        > >
                                        > > I talked to someone at Butel as I stated and they said that they
                                        weren't
                                        > > aware of any issues and that it's just normal rs-232 comms.
                                        > > I can't help thinking that it's related in someway to the 64-bit
                                        > > implementation of the usb port or maybe the machine an HP Pavilion
                                        DV6.
                                        > >
                                        > > Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1
                                        cable
                                        > to
                                        > > the scanner, if so which driver version down to the build would be
                                        > greatly
                                        > > appreciated.
                                        > > I have tried all the drivers from ScanMasters aka Uniden sanctioned
                                        and
                                        > from
                                        > > the Prolific site as well.
                                        > > It was a while ago so that is why I would like to know the exact
                                        > version.
                                        > >
                                        > > Thanks,
                                        > > Tim
                                        > >
                                        > > -----Original Message-----
                                        > > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]On
                                        > Behalf
                                        > > Of shelleysh1@...
                                        > > Sent: Thursday, December 09, 2010 9:17 AM
                                        > > To: BCD396XT@yahoogroups.com
                                        > > Subject: [BCD396XT] Re: windows 7 and serial port nightmares
                                        > >
                                        > >
                                        > >
                                        > > Hi Peter,
                                        > >
                                        > > I'm familiar with Tim's problem (not personally with Tim) but have
                                        seen
                                        > it
                                        > > on a couple of other HP *LAPTOPS* - laptops being one the keywords
                                        here
                                        > and
                                        > > the 64 bit v. of Sys 7 being the other. The only effective solution to
                                        > the
                                        > > problem I've found is not to use an adapter. I don't want to be rude
                                        > here
                                        > > but it is clearly more simple to purchase the Uniden part, download
                                        > their
                                        > > copy of the Prolific driver (which does work with the 64bit Sys 7) and
                                        > go
                                        > > from there. The desktops (HP included) have been working just fine and
                                        > most
                                        > > all, even today, still have serial ports.
                                        > >
                                        > > Shell
                                        > >
                                        > > --- In BCD396XT@yahoogroups.com, "Peter Duffy" <pduffy211@...> wrote:
                                        > > >
                                        > > > Have you check HP for system driver updates. I believe you're having
                                        a
                                        > > > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far
                                        no
                                        > > > problems.
                                        > > >
                                        > > >
                                        > > >
                                        > > > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On
                                        > > Behalf
                                        > > > Of Tim Woodward
                                        > > > Sent: Wednesday, December 08, 2010 1:51 PM
                                        > > > To: BCD396XT@yahoogroups.com
                                        > > > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                        > > >
                                        > > >
                                        > > >
                                        > > >
                                        > > >
                                        > > > I can vouch for the fact that this problem is not a ghost and feel
                                        for
                                        > > > anyone that gets told that it's in your head.
                                        > > > Even went down the road with Butel for their Arcxt software they
                                        > haven't
                                        > > > heard of any issued with Windows 7.
                                        > > >
                                        > > > There is a problem with somewhere between Windows 7 64-bit, the
                                        > scanner
                                        > > and
                                        > > > software and maybe that is where some are saying it works fine in
                                        > > Windows 7,
                                        > > > it does in 32-bit.
                                        > > >
                                        > > > I had a generic USB converter with the prolific chipset and tried
                                        > every
                                        > > > driver possible, installing, testing uninstalling etc etc.
                                        > > > I then bought the sanctioned Uniden cable and had the same exact
                                        issue
                                        > > with
                                        > > > every driver.
                                        > > > Both failures were on a new HP laptop with Windows 7 64-bit
                                        installed.
                                        > > >
                                        > > > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                        > > just
                                        > > > fine on Windows XP pc.
                                        > > >
                                        > > > My Situation (still unresolved!) I can use the pc upstairs but
                                        really
                                        > > want
                                        > > > to use my new laptop.
                                        > > >
                                        > > > For me the problem arises when attempting to transfer large amounts
                                        of
                                        > > data,
                                        > > > like downloading the origional data that comes installed on the
                                        > scanner.
                                        > > >
                                        > > > FreeScan worked in this situation so I know some will say just use
                                        > > FreeScan
                                        > > > and I can, I am more familar with Arc-XT and want to get that
                                        working.
                                        > > > Note: I am not promoting either software, more or less just saying
                                        > that
                                        > > > there is something real here.
                                        > > >
                                        > > > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                        > > sometimes
                                        > > > upload or download a small amount of data like a single group.
                                        > > > The problem arises when I attempt to download a large amount of
                                        data,
                                        > it
                                        > > > starts off normal and you can see it counting up the scanner data
                                        but
                                        > > then
                                        > > > locks up,
                                        > > > after an extended period of time the application gives a
                                        communication
                                        > > > error, you are forced to quit by forcing the app closed.
                                        > > >
                                        > > > Tim
                                        > > >
                                        > > > -----Original Message-----
                                        > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                        > > > [mailto:BCD396XT@yahoogroups.com
                                        > <mailto:BCD396XT%40yahoogroups.com> ]On
                                        > > > Behalf
                                        > > > Of J. Newell
                                        > > > Sent: Wednesday, December 08, 2010 1:14 PM
                                        > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                        > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                        > > >
                                        > > > I am still using a relatively old Belkin converter. I just did
                                        virgin
                                        > > Win7
                                        > > > installs on two machines. I installed the Belkin Vista/prior drivers
                                        > > from
                                        > > > their website and have had no problems with any of my radios (KW,
                                        > Icom,
                                        > > > Yaesu, Uniden, others).
                                        > > >
                                        > > > John Newell
                                        > > > Boston, MA
                                        > > >
                                        > > > ----- Original Message -----
                                        > > > From: "Nick Marsh" <nmar@... <mailto:nmar%40earthlink.net> >
                                        > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                        > > > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                        > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                        > > >
                                        > > > Got my 396Xt yesterday and had it running onWin7 within a hour. If
                                        you
                                        > > get
                                        > > > a
                                        > > > Trend Net USB/Serial converter cable, download the Win7 Diver and
                                        > follow
                                        > > > their instructions -to-the-letter- it will work just as you would
                                        > > expect.
                                        > > >
                                        > > > I did not follow the instructions the first couple of times and
                                        ended
                                        > up
                                        > > > installing/uninstalling twice before I decided to RTFM.
                                        > > >
                                        > > > Nick
                                        > > > WB4SQI
                                        > > > Cincinnati, OH
                                        > > >
                                        > > > ----- Original Message -----
                                        > > > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                        > > > <mailto:jeffrey_schiller%40q.com> >
                                        > > > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> >
                                        > > > Sent: Wednesday, December 08, 2010 11:40 AM
                                        > > > Subject: [BCD396XT] windows 7 and serial port nightmares
                                        > > >
                                        > > > > Im assuming by the messages I see in other forums I am not the
                                        only
                                        > > one
                                        > > > > with the following issue
                                        > > > >
                                        > > > > I purchased my new 396xt aboiut a year ago and it came with the
                                        > serial
                                        > > > > port cable well thanks to Microsoft ......all the new pc's with
                                        > > windows
                                        > > > 7
                                        > > > > do not have serial ports and it seems hit and miss on getting
                                        > > > > those aftermarket converter cables to work.....
                                        > > > >
                                        > > > > I have a RS 323 or 232 ??? and there is no windows 7 driver for
                                        this
                                        > > > >
                                        > > > > Ideas?
                                        > > > >
                                        > > > >
                                        > > > >
                                        > > > > ------------------------------------
                                        > > > >
                                        > > > > Yahoo! Groups Links
                                        > > > >
                                        > > > >
                                        > > > >
                                        > > > >
                                        > > > >
                                        > > > > -----
                                        > > > > No virus found in this message.
                                        > > > > Checked by AVG - www.avg.com
                                        > > > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date:
                                        > 12/07/10
                                        > > > >
                                        > > >
                                        > > > ------------------------------------
                                        > > >
                                        > > > Yahoo! Groups Links
                                        > > >
                                        > > > [Non-text portions of this message have been removed]
                                        > > >
                                        > > > [Non-text portions of this message have been removed]
                                        > > >
                                        > > >
                                        > > >
                                        > > >
                                        > > >
                                        > > > [Non-text portions of this message have been removed]
                                        > > >
                                        > >
                                        > >
                                        > >
                                        > >
                                        > >
                                        > >
                                        > > [Non-text portions of this message have been removed]
                                        > >
                                        > >
                                        > >
                                        > > ------------------------------------
                                        > >
                                        > > Yahoo! Groups Links
                                        > >
                                        > >
                                        > >
                                        > >
                                        > > ----------------------------------------------------------
                                        > >
                                        > >
                                        > > Internal Virus Database is out of date.
                                        > > Checked by AVG - www.avg.com
                                        > > Version: 9.0.783 / Virus Database: 271.1.1/2746 - Release Date:
                                        03/14/10
                                        > 02:33:00
                                        > >
                                        >
                                        >
                                        >
                                        >
                                        >
                                        > [Non-text portions of this message have been removed]
                                        >
                                        >
                                        >
                                        > ------------------------------------
                                        >
                                        > Yahoo! Groups Links
                                        >
                                        >
                                        >
                                        >





                                        [Non-text portions of this message have been removed]
                                      • Peter Duffy
                                        Have you tried slowing down the baud a little on the port and radio? Just brainstorming. Duff From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com]
                                        Message 19 of 28 , Dec 9, 2010
                                          Have you tried slowing down the baud a little on the port and radio? Just
                                          brainstorming. Duff



                                          From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
                                          Of Tim Woodward
                                          Sent: Thursday, December 09, 2010 1:07 PM
                                          To: BCD396XT@yahoogroups.com
                                          Subject: RE: [BCD396XT] Re: windows 7 and serial port nightmares





                                          I know that seems like the simple answer except that Butel claims it's not
                                          doing anything special.
                                          That's where I'm at . . .

                                          -----Original Message-----
                                          From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                          Behalf
                                          Of MCH
                                          Sent: Thursday, December 09, 2010 1:05 PM
                                          To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares

                                          If you've never seen the issue with FreeScan, that would seem to rule
                                          out any issues with the PC or OS.

                                          Joe M.

                                          Tim Woodward wrote:
                                          > Hey Joe,
                                          >
                                          > Curiously not with FreeScan but yes with Arc-xt and not all the time,
                                          mostly
                                          > on large data downloads like trying to read the origional data that
                                          comes
                                          > installed on the scanner.
                                          >
                                          > thanks
                                          >
                                          > -----Original Message-----
                                          > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                          Behalf
                                          > Of MCH
                                          > Sent: Thursday, December 09, 2010 12:59 PM
                                          > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          > Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares
                                          >
                                          >
                                          >
                                          > Do you have the same issue with other SW packages? That might help
                                          > narrow down the cause being the PC, the OS, or the SW.
                                          >
                                          > Joe M.
                                          >
                                          > Tim Woodward wrote:
                                          > > lol I like the (not personally) part, as I stated I have the Uniden
                                          > cable
                                          > > and still have the communication issue I described with ARC-XT.
                                          > > I've been starting to think that it's a firmware issue with the Usb
                                          > ports.
                                          > >
                                          > > Oh well I can program my scanner on another machine but the engineer
                                          in
                                          > me
                                          > > wants to know why I can't use my laptop, obviously the laptop is a
                                          more
                                          > > convenient choice when it works. : )
                                          > >
                                          > > I talked to someone at Butel as I stated and they said that they
                                          weren't
                                          > > aware of any issues and that it's just normal rs-232 comms.
                                          > > I can't help thinking that it's related in someway to the 64-bit
                                          > > implementation of the usb port or maybe the machine an HP Pavilion
                                          DV6.
                                          > >
                                          > > Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1
                                          cable
                                          > to
                                          > > the scanner, if so which driver version down to the build would be
                                          > greatly
                                          > > appreciated.
                                          > > I have tried all the drivers from ScanMasters aka Uniden sanctioned
                                          and
                                          > from
                                          > > the Prolific site as well.
                                          > > It was a while ago so that is why I would like to know the exact
                                          > version.
                                          > >
                                          > > Thanks,
                                          > > Tim
                                          > >
                                          > > -----Original Message-----
                                          > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                          > Behalf
                                          > > Of shelleysh1@... <mailto:shelleysh1%40att.net>
                                          > > Sent: Thursday, December 09, 2010 9:17 AM
                                          > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          > > Subject: [BCD396XT] Re: windows 7 and serial port nightmares
                                          > >
                                          > >
                                          > >
                                          > > Hi Peter,
                                          > >
                                          > > I'm familiar with Tim's problem (not personally with Tim) but have
                                          seen
                                          > it
                                          > > on a couple of other HP *LAPTOPS* - laptops being one the keywords
                                          here
                                          > and
                                          > > the 64 bit v. of Sys 7 being the other. The only effective solution to
                                          > the
                                          > > problem I've found is not to use an adapter. I don't want to be rude
                                          > here
                                          > > but it is clearly more simple to purchase the Uniden part, download
                                          > their
                                          > > copy of the Prolific driver (which does work with the 64bit Sys 7) and
                                          > go
                                          > > from there. The desktops (HP included) have been working just fine and
                                          > most
                                          > > all, even today, still have serial ports.
                                          > >
                                          > > Shell
                                          > >
                                          > > --- In BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ,
                                          "Peter Duffy" <pduffy211@...> wrote:
                                          > > >
                                          > > > Have you check HP for system driver updates. I believe you're having
                                          a
                                          > > > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far
                                          no
                                          > > > problems.
                                          > > >
                                          > > >
                                          > > >
                                          > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ] On
                                          > > Behalf
                                          > > > Of Tim Woodward
                                          > > > Sent: Wednesday, December 08, 2010 1:51 PM
                                          > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          > > > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                          > > >
                                          > > >
                                          > > >
                                          > > >
                                          > > >
                                          > > > I can vouch for the fact that this problem is not a ghost and feel
                                          for
                                          > > > anyone that gets told that it's in your head.
                                          > > > Even went down the road with Butel for their Arcxt software they
                                          > haven't
                                          > > > heard of any issued with Windows 7.
                                          > > >
                                          > > > There is a problem with somewhere between Windows 7 64-bit, the
                                          > scanner
                                          > > and
                                          > > > software and maybe that is where some are saying it works fine in
                                          > > Windows 7,
                                          > > > it does in 32-bit.
                                          > > >
                                          > > > I had a generic USB converter with the prolific chipset and tried
                                          > every
                                          > > > driver possible, installing, testing uninstalling etc etc.
                                          > > > I then bought the sanctioned Uniden cable and had the same exact
                                          issue
                                          > > with
                                          > > > every driver.
                                          > > > Both failures were on a new HP laptop with Windows 7 64-bit
                                          installed.
                                          > > >
                                          > > > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                          > > just
                                          > > > fine on Windows XP pc.
                                          > > >
                                          > > > My Situation (still unresolved!) I can use the pc upstairs but
                                          really
                                          > > want
                                          > > > to use my new laptop.
                                          > > >
                                          > > > For me the problem arises when attempting to transfer large amounts
                                          of
                                          > > data,
                                          > > > like downloading the origional data that comes installed on the
                                          > scanner.
                                          > > >
                                          > > > FreeScan worked in this situation so I know some will say just use
                                          > > FreeScan
                                          > > > and I can, I am more familar with Arc-XT and want to get that
                                          working.
                                          > > > Note: I am not promoting either software, more or less just saying
                                          > that
                                          > > > there is something real here.
                                          > > >
                                          > > > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                          > > sometimes
                                          > > > upload or download a small amount of data like a single group.
                                          > > > The problem arises when I attempt to download a large amount of
                                          data,
                                          > it
                                          > > > starts off normal and you can see it counting up the scanner data
                                          but
                                          > > then
                                          > > > locks up,
                                          > > > after an extended period of time the application gives a
                                          communication
                                          > > > error, you are forced to quit by forcing the app closed.
                                          > > >
                                          > > > Tim
                                          > > >
                                          > > > -----Original Message-----
                                          > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          <mailto:BCD396XT%40yahoogroups.com>
                                          > > > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          > <mailto:BCD396XT%40yahoogroups.com> ]On
                                          > > > Behalf
                                          > > > Of J. Newell
                                          > > > Sent: Wednesday, December 08, 2010 1:14 PM
                                          > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          <mailto:BCD396XT%40yahoogroups.com>
                                          > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                          > > >
                                          > > > I am still using a relatively old Belkin converter. I just did
                                          virgin
                                          > > Win7
                                          > > > installs on two machines. I installed the Belkin Vista/prior drivers
                                          > > from
                                          > > > their website and have had no problems with any of my radios (KW,
                                          > Icom,
                                          > > > Yaesu, Uniden, others).
                                          > > >
                                          > > > John Newell
                                          > > > Boston, MA
                                          > > >
                                          > > > ----- Original Message -----
                                          > > > From: "Nick Marsh" <nmar@...
                                          <mailto:nmar@...%20%3cmailto:nmar%40earthlink.net>
                                          <mailto:nmar%40earthlink.net> >
                                          > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          <mailto:BCD396XT%40yahoogroups.com>
                                          > > > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                          > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                          > > >
                                          > > > Got my 396Xt yesterday and had it running onWin7 within a hour. If
                                          you
                                          > > get
                                          > > > a
                                          > > > Trend Net USB/Serial converter cable, download the Win7 Diver and
                                          > follow
                                          > > > their instructions -to-the-letter- it will work just as you would
                                          > > expect.
                                          > > >
                                          > > > I did not follow the instructions the first couple of times and
                                          ended
                                          > up
                                          > > > installing/uninstalling twice before I decided to RTFM.
                                          > > >
                                          > > > Nick
                                          > > > WB4SQI
                                          > > > Cincinnati, OH
                                          > > >
                                          > > > ----- Original Message -----
                                          > > > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                          <mailto:jeffrey_schiller@...%0b>
                                          > > > <mailto:jeffrey_schiller%40q.com> >
                                          > > > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                          <mailto:BCD396XT%40yahoogroups.com> >
                                          > > > Sent: Wednesday, December 08, 2010 11:40 AM
                                          > > > Subject: [BCD396XT] windows 7 and serial port nightmares
                                          > > >
                                          > > > > Im assuming by the messages I see in other forums I am not the
                                          only
                                          > > one
                                          > > > > with the following issue
                                          > > > >
                                          > > > > I purchased my new 396xt aboiut a year ago and it came with the
                                          > serial
                                          > > > > port cable well thanks to Microsoft ......all the new pc's with
                                          > > windows
                                          > > > 7
                                          > > > > do not have serial ports and it seems hit and miss on getting
                                          > > > > those aftermarket converter cables to work.....
                                          > > > >
                                          > > > > I have a RS 323 or 232 ??? and there is no windows 7 driver for
                                          this
                                          > > > >
                                          > > > > Ideas?
                                          > > > >
                                          > > > >
                                          > > > >
                                          > > > > ------------------------------------
                                          > > > >
                                          > > > > Yahoo! Groups Links
                                          > > > >
                                          > > > >
                                          > > > >
                                          > > > >
                                          > > > >
                                          > > > > -----
                                          > > > > No virus found in this message.
                                          > > > > Checked by AVG - www.avg.com
                                          > > > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date:
                                          > 12/07/10
                                          > > > >
                                          > > >
                                          > > > ------------------------------------
                                          > > >
                                          > > > Yahoo! Groups Links
                                          > > >
                                          > > > [Non-text portions of this message have been removed]
                                          > > >
                                          > > > [Non-text portions of this message have been removed]
                                          > > >
                                          > > >
                                          > > >
                                          > > >
                                          > > >
                                          > > > [Non-text portions of this message have been removed]
                                          > > >
                                          > >
                                          > >
                                          > >
                                          > >
                                          > >
                                          > >
                                          > > [Non-text portions of this message have been removed]
                                          > >
                                          > >
                                          > >
                                          > > ------------------------------------
                                          > >
                                          > > Yahoo! Groups Links
                                          > >
                                          > >
                                          > >
                                          > >
                                          > > ----------------------------------------------------------
                                          > >
                                          > >
                                          > > Internal Virus Database is out of date.
                                          > > Checked by AVG - www.avg.com
                                          > > Version: 9.0.783 / Virus Database: 271.1.1/2746 - Release Date:
                                          03/14/10
                                          > 02:33:00
                                          > >
                                          >
                                          >
                                          >
                                          >
                                          >
                                          > [Non-text portions of this message have been removed]
                                          >
                                          >
                                          >
                                          > ------------------------------------
                                          >
                                          > Yahoo! Groups Links
                                          >
                                          >
                                          >
                                          >

                                          [Non-text portions of this message have been removed]





                                          [Non-text portions of this message have been removed]
                                        • Peter Duffy
                                          I agree that probably is the easiest solution. I have had some issues with ports on the HP laptops which is why I mentioned the drivers. I use the laptops at
                                          Message 20 of 28 , Dec 9, 2010
                                            I agree that probably is the easiest solution. I have had some issues with
                                            ports on the HP laptops which is why I mentioned the drivers. I use the
                                            laptops at work with various vehicle diagnostic programs and gave up with
                                            converters. It was just easier to buy the manufacture USB interface device
                                            in the long run. Of course that wasn't my money. ;)



                                            From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
                                            Of shelleysh1@...
                                            Sent: Thursday, December 09, 2010 9:17 AM
                                            To: BCD396XT@yahoogroups.com
                                            Subject: [BCD396XT] Re: windows 7 and serial port nightmares





                                            Hi Peter,

                                            I'm familiar with Tim's problem (not personally with Tim) but have seen it
                                            on a couple of other HP *LAPTOPS* - laptops being one the keywords here and
                                            the 64 bit v. of Sys 7 being the other. The only effective solution to the
                                            problem I've found is not to use an adapter. I don't want to be rude here
                                            but it is clearly more simple to purchase the Uniden part, download their
                                            copy of the Prolific driver (which does work with the 64bit Sys 7) and go
                                            from there. The desktops (HP included) have been working just fine and most
                                            all, even today, still have serial ports.

                                            Shell

                                            --- In BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> , "Peter
                                            Duffy" <pduffy211@...> wrote:
                                            >
                                            > Have you check HP for system driver updates. I believe you're having a
                                            > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far no
                                            > problems.
                                            >
                                            >
                                            >
                                            > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ] On
                                            Behalf
                                            > Of Tim Woodward
                                            > Sent: Wednesday, December 08, 2010 1:51 PM
                                            > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                            >
                                            >
                                            >
                                            >
                                            >
                                            > I can vouch for the fact that this problem is not a ghost and feel for
                                            > anyone that gets told that it's in your head.
                                            > Even went down the road with Butel for their Arcxt software they haven't
                                            > heard of any issued with Windows 7.
                                            >
                                            > There is a problem with somewhere between Windows 7 64-bit, the scanner
                                            and
                                            > software and maybe that is where some are saying it works fine in Windows
                                            7,
                                            > it does in 32-bit.
                                            >
                                            > I had a generic USB converter with the prolific chipset and tried every
                                            > driver possible, installing, testing uninstalling etc etc.
                                            > I then bought the sanctioned Uniden cable and had the same exact issue
                                            with
                                            > every driver.
                                            > Both failures were on a new HP laptop with Windows 7 64-bit installed.
                                            >
                                            > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked just
                                            > fine on Windows XP pc.
                                            >
                                            > My Situation (still unresolved!) I can use the pc upstairs but really want
                                            > to use my new laptop.
                                            >
                                            > For me the problem arises when attempting to transfer large amounts of
                                            data,
                                            > like downloading the origional data that comes installed on the scanner.
                                            >
                                            > FreeScan worked in this situation so I know some will say just use
                                            FreeScan
                                            > and I can, I am more familar with Arc-XT and want to get that working.
                                            > Note: I am not promoting either software, more or less just saying that
                                            > there is something real here.
                                            >
                                            > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could sometimes
                                            > upload or download a small amount of data like a single group.
                                            > The problem arises when I attempt to download a large amount of data, it
                                            > starts off normal and you can see it counting up the scanner data but then
                                            > locks up,
                                            > after an extended period of time the application gives a communication
                                            > error, you are forced to quit by forcing the app closed.
                                            >
                                            > Tim
                                            >
                                            > -----Original Message-----
                                            > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            <mailto:BCD396XT%40yahoogroups.com>
                                            > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            <mailto:BCD396XT%40yahoogroups.com> ]On
                                            > Behalf
                                            > Of J. Newell
                                            > Sent: Wednesday, December 08, 2010 1:14 PM
                                            > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            <mailto:BCD396XT%40yahoogroups.com>
                                            > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                            >
                                            > I am still using a relatively old Belkin converter. I just did virgin Win7
                                            > installs on two machines. I installed the Belkin Vista/prior drivers from
                                            > their website and have had no problems with any of my radios (KW, Icom,
                                            > Yaesu, Uniden, others).
                                            >
                                            > John Newell
                                            > Boston, MA
                                            >
                                            > ----- Original Message -----
                                            > From: "Nick Marsh" <nmar@...
                                            <mailto:nmar@...%20%3cmailto:nmar%40earthlink.net>
                                            <mailto:nmar%40earthlink.net> >
                                            > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            <mailto:BCD396XT%40yahoogroups.com>
                                            > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                            > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                            >
                                            > Got my 396Xt yesterday and had it running onWin7 within a hour. If you get
                                            > a
                                            > Trend Net USB/Serial converter cable, download the Win7 Diver and follow
                                            > their instructions -to-the-letter- it will work just as you would expect.
                                            >
                                            > I did not follow the instructions the first couple of times and ended up
                                            > installing/uninstalling twice before I decided to RTFM.
                                            >
                                            > Nick
                                            > WB4SQI
                                            > Cincinnati, OH
                                            >
                                            > ----- Original Message -----
                                            > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                            <mailto:jeffrey_schiller@...%0b>
                                            > <mailto:jeffrey_schiller%40q.com> >
                                            > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                            <mailto:BCD396XT%40yahoogroups.com> >
                                            > Sent: Wednesday, December 08, 2010 11:40 AM
                                            > Subject: [BCD396XT] windows 7 and serial port nightmares
                                            >
                                            > > Im assuming by the messages I see in other forums I am not the only one
                                            > > with the following issue
                                            > >
                                            > > I purchased my new 396xt aboiut a year ago and it came with the serial
                                            > > port cable well thanks to Microsoft ......all the new pc's with windows
                                            > 7
                                            > > do not have serial ports and it seems hit and miss on getting
                                            > > those aftermarket converter cables to work.....
                                            > >
                                            > > I have a RS 323 or 232 ??? and there is no windows 7 driver for this
                                            > >
                                            > > Ideas?
                                            > >
                                            > >
                                            > >
                                            > > ------------------------------------
                                            > >
                                            > > Yahoo! Groups Links
                                            > >
                                            > >
                                            > >
                                            > >
                                            > >
                                            > > -----
                                            > > No virus found in this message.
                                            > > Checked by AVG - www.avg.com
                                            > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date: 12/07/10
                                            > >
                                            >
                                            > ------------------------------------
                                            >
                                            > Yahoo! Groups Links
                                            >
                                            > [Non-text portions of this message have been removed]
                                            >
                                            > [Non-text portions of this message have been removed]
                                            >
                                            >
                                            >
                                            >
                                            >
                                            > [Non-text portions of this message have been removed]
                                            >





                                            [Non-text portions of this message have been removed]
                                          • tcappetti
                                            I had the same problem with mine. I slowed the baudrate to 19200 matched it on the XT and it worked just fine. Sent from my iPhone4 ... [Non-text portions of
                                            Message 21 of 28 , Dec 9, 2010
                                              I had the same problem with mine. I slowed the baudrate to 19200 matched it on the XT and it worked just fine.

                                              Sent from my iPhone4

                                              On Dec 9, 2010, at 4:52 PM, "Peter Duffy" <pduffy211@...> wrote:

                                              > Have you tried slowing down the baud a little on the port and radio? Just
                                              > brainstorming. Duff
                                              >
                                              > From: BCD396XT@yahoogroups.com [mailto:BCD396XT@yahoogroups.com] On Behalf
                                              > Of Tim Woodward
                                              > Sent: Thursday, December 09, 2010 1:07 PM
                                              > To: BCD396XT@yahoogroups.com
                                              > Subject: RE: [BCD396XT] Re: windows 7 and serial port nightmares
                                              >
                                              > I know that seems like the simple answer except that Butel claims it's not
                                              > doing anything special.
                                              > That's where I'm at . . .
                                              >
                                              > -----Original Message-----
                                              > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                              > Behalf
                                              > Of MCH
                                              > Sent: Thursday, December 09, 2010 1:05 PM
                                              > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares
                                              >
                                              > If you've never seen the issue with FreeScan, that would seem to rule
                                              > out any issues with the PC or OS.
                                              >
                                              > Joe M.
                                              >
                                              > Tim Woodward wrote:
                                              > > Hey Joe,
                                              > >
                                              > > Curiously not with FreeScan but yes with Arc-xt and not all the time,
                                              > mostly
                                              > > on large data downloads like trying to read the origional data that
                                              > comes
                                              > > installed on the scanner.
                                              > >
                                              > > thanks
                                              > >
                                              > > -----Original Message-----
                                              > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                              > Behalf
                                              > > Of MCH
                                              > > Sent: Thursday, December 09, 2010 12:59 PM
                                              > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > > Subject: Re: [BCD396XT] Re: windows 7 and serial port nightmares
                                              > >
                                              > >
                                              > >
                                              > > Do you have the same issue with other SW packages? That might help
                                              > > narrow down the cause being the PC, the OS, or the SW.
                                              > >
                                              > > Joe M.
                                              > >
                                              > > Tim Woodward wrote:
                                              > > > lol I like the (not personally) part, as I stated I have the Uniden
                                              > > cable
                                              > > > and still have the communication issue I described with ARC-XT.
                                              > > > I've been starting to think that it's a firmware issue with the Usb
                                              > > ports.
                                              > > >
                                              > > > Oh well I can program my scanner on another machine but the engineer
                                              > in
                                              > > me
                                              > > > wants to know why I can't use my laptop, obviously the laptop is a
                                              > more
                                              > > > convenient choice when it works. : )
                                              > > >
                                              > > > I talked to someone at Butel as I stated and they said that they
                                              > weren't
                                              > > > aware of any issues and that it's just normal rs-232 comms.
                                              > > > I can't help thinking that it's related in someway to the 64-bit
                                              > > > implementation of the usb port or maybe the machine an HP Pavilion
                                              > DV6.
                                              > > >
                                              > > > Can someone confirm Windows 7 64-bit Laptop ARC-XT using the USB-1
                                              > cable
                                              > > to
                                              > > > the scanner, if so which driver version down to the build would be
                                              > > greatly
                                              > > > appreciated.
                                              > > > I have tried all the drivers from ScanMasters aka Uniden sanctioned
                                              > and
                                              > > from
                                              > > > the Prolific site as well.
                                              > > > It was a while ago so that is why I would like to know the exact
                                              > > version.
                                              > > >
                                              > > > Thanks,
                                              > > > Tim
                                              > > >
                                              > > > -----Original Message-----
                                              > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ]On
                                              > > Behalf
                                              > > > Of shelleysh1@... <mailto:shelleysh1%40att.net>
                                              > > > Sent: Thursday, December 09, 2010 9:17 AM
                                              > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > > > Subject: [BCD396XT] Re: windows 7 and serial port nightmares
                                              > > >
                                              > > >
                                              > > >
                                              > > > Hi Peter,
                                              > > >
                                              > > > I'm familiar with Tim's problem (not personally with Tim) but have
                                              > seen
                                              > > it
                                              > > > on a couple of other HP *LAPTOPS* - laptops being one the keywords
                                              > here
                                              > > and
                                              > > > the 64 bit v. of Sys 7 being the other. The only effective solution to
                                              > > the
                                              > > > problem I've found is not to use an adapter. I don't want to be rude
                                              > > here
                                              > > > but it is clearly more simple to purchase the Uniden part, download
                                              > > their
                                              > > > copy of the Prolific driver (which does work with the 64bit Sys 7) and
                                              > > go
                                              > > > from there. The desktops (HP included) have been working just fine and
                                              > > most
                                              > > > all, even today, still have serial ports.
                                              > > >
                                              > > > Shell
                                              > > >
                                              > > > --- In BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ,
                                              > "Peter Duffy" <pduffy211@...> wrote:
                                              > > > >
                                              > > > > Have you check HP for system driver updates. I believe you're having
                                              > a
                                              > > > > problem but I'm running a HP e9237 desktop w/64 bit Win7 and so far
                                              > no
                                              > > > > problems.
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com> ] On
                                              > > > Behalf
                                              > > > > Of Tim Woodward
                                              > > > > Sent: Wednesday, December 08, 2010 1:51 PM
                                              > > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > > > > Subject: RE: [BCD396XT] windows 7 and serial port nightmares
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > > I can vouch for the fact that this problem is not a ghost and feel
                                              > for
                                              > > > > anyone that gets told that it's in your head.
                                              > > > > Even went down the road with Butel for their Arcxt software they
                                              > > haven't
                                              > > > > heard of any issued with Windows 7.
                                              > > > >
                                              > > > > There is a problem with somewhere between Windows 7 64-bit, the
                                              > > scanner
                                              > > > and
                                              > > > > software and maybe that is where some are saying it works fine in
                                              > > > Windows 7,
                                              > > > > it does in 32-bit.
                                              > > > >
                                              > > > > I had a generic USB converter with the prolific chipset and tried
                                              > > every
                                              > > > > driver possible, installing, testing uninstalling etc etc.
                                              > > > > I then bought the sanctioned Uniden cable and had the same exact
                                              > issue
                                              > > > with
                                              > > > > every driver.
                                              > > > > Both failures were on a new HP laptop with Windows 7 64-bit
                                              > installed.
                                              > > > >
                                              > > > > All cables rs-232 direct, generic usb and Uniden USB-1 cables worked
                                              > > > just
                                              > > > > fine on Windows XP pc.
                                              > > > >
                                              > > > > My Situation (still unresolved!) I can use the pc upstairs but
                                              > really
                                              > > > want
                                              > > > > to use my new laptop.
                                              > > > >
                                              > > > > For me the problem arises when attempting to transfer large amounts
                                              > of
                                              > > > data,
                                              > > > > like downloading the origional data that comes installed on the
                                              > > scanner.
                                              > > > >
                                              > > > > FreeScan worked in this situation so I know some will say just use
                                              > > > FreeScan
                                              > > > > and I can, I am more familar with Arc-XT and want to get that
                                              > working.
                                              > > > > Note: I am not promoting either software, more or less just saying
                                              > > that
                                              > > > > there is something real here.
                                              > > > >
                                              > > > > With Arc-xt and my new HP Laptop with Windows 7 64-bit, I could
                                              > > > sometimes
                                              > > > > upload or download a small amount of data like a single group.
                                              > > > > The problem arises when I attempt to download a large amount of
                                              > data,
                                              > > it
                                              > > > > starts off normal and you can see it counting up the scanner data
                                              > but
                                              > > > then
                                              > > > > locks up,
                                              > > > > after an extended period of time the application gives a
                                              > communication
                                              > > > > error, you are forced to quit by forcing the app closed.
                                              > > > >
                                              > > > > Tim
                                              > > > >
                                              > > > > -----Original Message-----
                                              > > > > From: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > <mailto:BCD396XT%40yahoogroups.com>
                                              > > > > [mailto:BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > > <mailto:BCD396XT%40yahoogroups.com> ]On
                                              > > > > Behalf
                                              > > > > Of J. Newell
                                              > > > > Sent: Wednesday, December 08, 2010 1:14 PM
                                              > > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > <mailto:BCD396XT%40yahoogroups.com>
                                              > > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                              > > > >
                                              > > > > I am still using a relatively old Belkin converter. I just did
                                              > virgin
                                              > > > Win7
                                              > > > > installs on two machines. I installed the Belkin Vista/prior drivers
                                              > > > from
                                              > > > > their website and have had no problems with any of my radios (KW,
                                              > > Icom,
                                              > > > > Yaesu, Uniden, others).
                                              > > > >
                                              > > > > John Newell
                                              > > > > Boston, MA
                                              > > > >
                                              > > > > ----- Original Message -----
                                              > > > > From: "Nick Marsh" <nmar@...
                                              > <mailto:nmar@...%20%3cmailto:nmar%40earthlink.net>
                                              > <mailto:nmar%40earthlink.net> >
                                              > > > > To: BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > <mailto:BCD396XT%40yahoogroups.com>
                                              > > > > Sent: Wednesday, December 8, 2010 11:56:05 AM
                                              > > > > Subject: Re: [BCD396XT] windows 7 and serial port nightmares
                                              > > > >
                                              > > > > Got my 396Xt yesterday and had it running onWin7 within a hour. If
                                              > you
                                              > > > get
                                              > > > > a
                                              > > > > Trend Net USB/Serial converter cable, download the Win7 Diver and
                                              > > follow
                                              > > > > their instructions -to-the-letter- it will work just as you would
                                              > > > expect.
                                              > > > >
                                              > > > > I did not follow the instructions the first couple of times and
                                              > ended
                                              > > up
                                              > > > > installing/uninstalling twice before I decided to RTFM.
                                              > > > >
                                              > > > > Nick
                                              > > > > WB4SQI
                                              > > > > Cincinnati, OH
                                              > > > >
                                              > > > > ----- Original Message -----
                                              > > > > From: "Jeffreyinberthoud" <jeffrey_schiller@...
                                              > <mailto:jeffrey_schiller@...%0b>
                                              > > > > <mailto:jeffrey_schiller%40q.com> >
                                              > > > > To: <BCD396XT@yahoogroups.com <mailto:BCD396XT%40yahoogroups.com>
                                              > <mailto:BCD396XT%40yahoogroups.com> >
                                              > > > > Sent: Wednesday, December 08, 2010 11:40 AM
                                              > > > > Subject: [BCD396XT] windows 7 and serial port nightmares
                                              > > > >
                                              > > > > > Im assuming by the messages I see in other forums I am not the
                                              > only
                                              > > > one
                                              > > > > > with the following issue
                                              > > > > >
                                              > > > > > I purchased my new 396xt aboiut a year ago and it came with the
                                              > > serial
                                              > > > > > port cable well thanks to Microsoft ......all the new pc's with
                                              > > > windows
                                              > > > > 7
                                              > > > > > do not have serial ports and it seems hit and miss on getting
                                              > > > > > those aftermarket converter cables to work.....
                                              > > > > >
                                              > > > > > I have a RS 323 or 232 ??? and there is no windows 7 driver for
                                              > this
                                              > > > > >
                                              > > > > > Ideas?
                                              > > > > >
                                              > > > > >
                                              > > > > >
                                              > > > > > ------------------------------------
                                              > > > > >
                                              > > > > > Yahoo! Groups Links
                                              > > > > >
                                              > > > > >
                                              > > > > >
                                              > > > > >
                                              > > > > >
                                              > > > > > -----
                                              > > > > > No virus found in this message.
                                              > > > > > Checked by AVG - www.avg.com
                                              > > > > > Version: 10.0.1170 / Virus Database: 426/3303 - Release Date:
                                              > > 12/07/10
                                              > > > > >
                                              > > > >
                                              > > > > ------------------------------------
                                              > > > >
                                              > > > > Yahoo! Groups Links
                                              > > > >
                                              > > > > [Non-text portions of this message have been removed]
                                              > > > >
                                              > > > > [Non-text portions of this message have been removed]
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > >
                                              > > > > [Non-text portions of this message have been removed]
                                              > > > >
                                              > > >
                                              > > >
                                              > > >
                                              > > >
                                              > > >
                                              > > >
                                              > > > [Non-text portions of this message have been removed]
                                              > > >
                                              > > >
                                              > > >
                                              > > > ------------------------------------
                                              > > >
                                              > > > Yahoo! Groups Links
                                              > > >
                                              > > >
                                              > > >
                                              > > >
                                              > > > ----------------------------------------------------------
                                              > > >
                                              > > >
                                              > > > Internal Virus Database is out of date.
                                              > > > Checked by AVG - www.avg.com
                                              > > > Version: 9.0.783 / Virus Database: 271.1.1/2746 - Release Date:
                                              > 03/14/10
                                              > > 02:33:00
                                              > > >
                                              > >
                                              > >
                                              > >
                                              > >
                                              > >
                                              > > [Non-text portions of this message have been removed]
                                              > >
                                              > >
                                              > >
                                              > > ------------------------------------
                                              > >
                                              > > Yahoo! Groups Links
                                              > >
                                              > >
                                              > >
                                              > >
                                              >
                                              > [Non-text portions of this message have been removed]
                                              >
                                              > [Non-text portions of this message have been removed]
                                              >
                                              >


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