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Re: [BCD396XT] question

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  • MCH
    Oct 22, 2013 Expand Messages
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      Jim specifically said he set it in all 3 places.

      Joe M.

      John Stark wrote:
      >
      >
      > Actually the port setting has to be set in the scanner as well, so it is
      > 3 places, check to make sure its right in the scanner too!
      >
      >
      >
      > /Sent from my Verizon Wireless 4G LTE DROID/
      >
      >
      > MCH <mch@...> wrote:
      >
      > Just for clarification, I'm not suggesting abandoning ARC. I suggested
      > trying another program as a diagnostic tool. Right now, you have four
      > things that are not talking to each other (scanner, cable, driver, and
      > SW). You have to start eliminating one of those things to determine the
      > problem, and I doubt you have another scanner or cable. You can try a
      > different driver or different SW. The SW is the easiest to reverse
      > (since you can simply not use it or delete it).
      >
      > If you try different SW (note: TRY) and it works then you know the
      > scanner, cable, and driver are GOOD and you can focus your time (and
      > ours) on the SW as the source of the issue. If another SW package does
      > not work, the problem is likely elsewhere.
      >
      > Of course, if you have another scanner or cable, you can try switching
      > those out. Only replace one element at a time so you can see what is
      > causing the issue.
      >
      > Joe M.
      >
      > Jim Mehl wrote:
      > >
      > >
      > > Thanks for all the suggestions, but no success so far. I double
      > > checked my port and baudrate settings, since there is a lot of
      > > room for mistakes there. Port must be set in 2 places (Windows
      > > Device Manager and ARC XT software). Baudrate must be set
      > > in 3 places (Windows Device Manager, ARC XT software, and
      > > scanner). Also ARC XT seems to like to change the baudrate
      > > default to 57,600.
      > >
      > > I apparently have the latest driver for the chip in my USB-1 cable
      > > from Prolific itself.
      > >
      > > Switching to FreeScan or other software is going to be a last
      > > ditch option, since I’ve already paid for the ARC XT software.
      > >
      > > I have the Windows 8 upgrade DVD sitting on a shelf and have
      > > been meaning to do that. But I had hoped to get the scanner
      > > working before I dealt with a Windows version change.
      > >
      > > Jim
      > >
      > > *From:* Jim Mehl <mailto:mehl@...>
      > >
      > >
      > >
      > > I have a new BCD396XT. The firmware is V1.11.01. I have installed
      > > ARC XT PRO software, V1.9-Build 2 on Windows 7. I am trying to
      > > get them to talk to each other. I am using the Uniden USB-1 cable.
      > > I have installed the PL-2303 driver software and rebooted. Windows
      > > recognizes the driver. The CheckChip tool tells me I have chip
      > > PL2303HXD which is supposed to work on Windows 7 (and 8).
      > > However the ARC software tells me it cannot detect my scanner.
      > > I have tried baudrates of both 57,600 and 115,200.
      > >
      > > Any suggestions?
      > >
      > > Jim
      > >
      > >
      > >
      > >
      > >
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      > 10/22/13 02:24:00
      > >
      >
      >
      > ------------------------------------
      >
      > Yahoo! Groups Links
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      > ------------------------------------------------------------------------
      >
      >
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