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Jay Fixing it for you. Turns out the eprson who owned that # is no longer with avid and changing it - feel thru the cracks. Also the email is old and should be partsreplacement@^$1 Fixing that today as well.... Thanks for posting as I wouldnt know about

Avid's official statement on "The future of Avid DNx on the Apple platform".... The article on the Knowledge Base contains Avid's response to this Apple article: About legacy media in Final Cut Pro X . http://avid.force.com/pkb/articles/en_US/Compatibility

David, I know David C. in the licensing, registration and entitlemtn group is working on this. Seems the first merge had a hiccup. He will fix it today. Stand by Marianna

Hey there.... 10.13.6 isnt approved yet so when I say 10.13.4 and higher I mean 10.13.4 and 10.13.5 Hope that helps and HOPE you ae well. Marianna

Yes - 2018.7.1 (Mac Only) was released 5 days after 2018.7 as we found an issue with Mac OS 10.13.4 and higher that caused a lagging of playback. If you are on a Mac and have 10.13.4 or higher, it is advised to upgrade to 2018.7.1. Marianna

MC 2018.7 is available. New Features and fixes. I included a doc of the features added from MC 8.x to 2018.7 http://avid.force.com/pkb/articles/en_US/User_Guide/Avid-Media-Composer-What-s-New Customers who have already installed the latest version of Media

John There is a slight glitch with cards that werent approved officially by Avid. While some of them have worked in the past, they can have issues with the lastest 2018.4 and 2018.5 versions. Disable the dual copy engine - this will fixe the video color

Marcel Can you emailme directly aobut this and include your system ID and MY Avid email address.... as well as the content of this post. I will get a support peep to check this for you. Possible bug.. Marianna marianna.montague@^$1

Jo Email me directly and include the system ID and dongle serial as well as your MyAvid and the issue you are having. When back from the doctor, I will resolve it for you. Marianna

Jay They work fine as long as you are on a plan that is still valid and have the updater.avd in your MyAvid. Marianna