I have a few PVM2541 monitors, but one of them keeps shutting off on power-up. Anyone seen this behavior? It started doing this just after moving to another room, so I’m hoping it’s something obvious that I’m not thinking of. I’ve tried connecting it directly to ‘shore power’ rather than through the power conditioner, but it exhibits the same behavior. Worked fine before we moved it, although I haven’t tried moving it BACK to it’s previous location, maybe I’ll try that tomorrow.

gh
----------------------------------------------------
Greg Huson
Chief
Secret Headquarters, Inc
Production / Post Production
Culver City, CA
323 677 2092
www.SecretHQ.com
t @SecretHQinc

I’m not in LA. I’m in AL.  

Contact the repair center in Carson, CA. 

Sony Electronics, Inc.

2201 E. Carson St.

Carson, CA 90810

323-352-5000

Pick up and drop off hours are 8:30Am – 4:00pm

Email: L.A.Estimates@... 

 

Requirements at time of pick up or Drop off.

 

·        Present a photo ID

 

·        If it’s a pick up you will need to bring the yellow copy we gave you when unit was dropped off.

 

·        For drop offs make sure to bring the service form “helps us speed up your repair form” so you can show it to the Guard.

 

Do not use the entrance of the Main Lobby. Instead;

 

Go to the truck Entrance and you will see a guard, let him know you’re are either pick up or drop off to and show him the form.

From there proceed around the building to the Professional Service Center

Receiving Doc 52 and 53

On Jan 8, 2019, at 9:04 PM, Jeff Kreines jeff@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

I have a 2541 that made a noise and won’t turn on anymore. I’d also like a Sony person if anyone knows one. 

Jeff Kreines

Kinetta

jeff@...

kinetta.com

Sent from iPhone. 

On Jan 8, 2019, at 10:47 PM, bigfish@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

I would have suggested you contact Gary Mandle at Sony, he was always helpful and informative on the Sony monitors.  Unfortunately last time I tried to contact him I got a response email he was no longer with Sony.

Does anybody know of a good Sony monitor contact like Gary Mandle was?  I miss him more than he will ever know.

From what you describe I would suspect the power supply isn't quite handling the load.  This is just a guess but when it tries and dies that's a common source of issues on all equipment.

Keep us posted on your tests.

---In Avid-L2@yahoogroups.com, <Greg@...> wrote :

Power LED does not flash - it turns on, and the monitor starts to boot up, then just shuts off with no LED. I’m going to try moving it to it’s original location, once I get a delivery done this morning, and see if the behavior is the same - maybe I have a bad outlet or power conditioner? Seems unlikely, but it’s just as unlikely that the monitor would fail simply because we moved it to another room.

gh
----------------------------------------------------
Greg Huson
Chief
Secret Headquarters, Inc
Production / Post Production
Culver City, CA
323 677 2092 
www.SecretHQ..com 
t @SecretHQinc

> On Jan 8, 2019, at 8:49 AM, Tommy Pham forshurz@.... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
> 
> Does the Power LED flash red?
> 
> 
>> On Jan 7, 2019, at 6:55 PM, Greg Huson Greg@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>> 
>> I have a few PVM2541 monitors, but one of them keeps shutting off on power-up. Anyone seen this behavior? It started doing this just after moving to another room, so I’m hoping it’s something obvious that I’m not thinking of. I’ve tried connecting it directly to ‘shore power’ rather than through the power conditioner, but it exhibits the same behavior. Worked fine before we moved it, although I haven’t tried moving it BACK to it’s previous location, maybe I’ll try that tomorrow.  
>> 
>> gh
>> ----------------------------------------------------
>> Greg Huson
>> Chief
>> Secret Headquarters, Inc
>> Production / Post Production
>> Culver City, CA
>> 323 677 2092 
>> www.SecretHQ.com 
>> t @SecretHQinc
>> 
>> 
> 
> 
>