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132880Re: RMA rant

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  • j_mahavier
    Jan 7
      And now to add to it....

      Avid has sent me one of those RMA reminder emails saying roughly - send the stuff or we will bill you.  And at the bottom it literally says

      If you have any questions or issues please contact us via email at returns@... or call us directly at 1-978-640-3672.

      So I write to returns@... and get a Undelivered Mail Returned to Sender notice because that email address is crap.

      Way to fail Avid.  Way to fail.

      Jay

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