On another note, I ran into this problem years ago and the extender/repeater fixed the problem. Have you checked your bios settings?

On Sep 5, 2018, at 10:38 AM, Tommy Pham forshurz@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

 

I would put an extender/repeater on the cable. I believe the max is 50ft for RS232. 

On Sep 5, 2018, at 10:21 AM, avid@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

 

It’s about 75ft.  It worked over a similar distance (with the same cables) previously.

 

- Dave

 

dave@...

(971) 267-7661

 

From: Avid-L2@yahoogroups.com <Avid-L2@yahoogroups.com>
Sent: Wednesday, September 5, 2018 10:11 AM
To: Paul Darrigo fedguy2@... [Avid-L2] <Avid-L2@yahoogroups.com>; avid@...
Subject: Re: [Avid-L2] Deck Control Issues

 

 

What’s the total distance for the 9pin?

On Sep 4, 2018, at 6:21 PM, avid@... [Avid-L2] <Avid-L2@yahoogroups..com> wrote:

 

 

 

Recently I helped a customer move their machine room and edit systems.  It all went well, except for one system which will not do deck control – although it did before the move.

 

I’ve hooked up dozens of these over the years but I am stumped.

 

System is a Win7 HPz440 running Media Composer 8.4.something.  I have tried 3 different USB to Serial adapters, 2 Rosetta Stone cables, temp cabling to the machine room and bypassing the machine control patch panel.  I am also into a USB2 port since I have found they don’t work on USB3.

 

So probably not hardware. 

 

On the software side I have uninstalled and reinstalled the Keyspan software, confirming it is the same version that other working systems are using.  I have also confirmed the same firmware.  I have tried various virtual ports, allocated in the Keyspan software.

 

Any thoughts, suggestions, ideas appreciated.

 

- Dave

 

dave@...

(971) 267-7661