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OT - got this and wanted to make sure you all knew

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  • Marsha McLean
    ... From: Rogers Network Security [mailto:interaction@rci.rogers.com] Sent: Wednesday, June 04, 2003 5:56 AM To: Rogers Hi-Speed Internet Customers Subject:
    Message 1 of 1 , Jun 4, 2003
    • 0 Attachment
      -----Original Message-----
      From: Rogers Network Security [mailto:interaction@...]
      Sent: Wednesday, June 04, 2003 5:56 AM
      To: Rogers Hi-Speed Internet Customers
      Subject: Security Reminder



      Dear Rogers Customer,

      You may receive an Email message with an infected attachment. The name
      of the virus is W32/Sobig@MM. The virus may disguise itself as a screen
      saver file or other attachment type (generally ending with .scr or .pif.
      If the attachment is opened, the virus can potentially make copies of
      itself and send itself (without your knowledge) to everyone in your
      Email program's address book.

      A few of the infected Email messages appear to be coming from
      bill@.... Please be aware that this Email message IS NOT
      coming from Microsoft. The virus can forge the 'From' Email account to
      make it appear that it is coming from Microsoft.

      IF YOU RECEIVE THIS EMAIL MESSAGE, DO NOT OPEN THE ATTACHMENT. DELETE
      THE EMAIL IMMEDIATELY.

      ============================
      Following are details on the Email message containing the virus:
      ============================
      To: This message has been sent to numerous Email users all over the
      Internet

      Date Sent: (Varies)

      From: Varies, usually someone who has you in their email address book.
      Occasionally from bill@...

      Subject: May contain one of the following subject lines
      (but not limited to):

      - Re: Movie
      - Re: Submited (004756-3463)
      - Re: 45443-343556
      - Re: Approved
      - Approved
      - Re: Your application
      - Re: Application

      Body of the Email Message:
      The body of the Email message states:
      "Please see the attached file."

      Attachment Name: The infected attachment file may be one of the
      following names (but not limited to):

      - screensaver.scr
      - movie.pif
      - submited.pif
      - 45443.pif
      - documents.pif
      - approved.pif
      - application.pif
      - document.pif

      File Size of the Attachment: Approximately 59KB (may vary)

      Details:

      - The message will appear to come from someone who has you listed in
      their address book (occasionally appears to come from
      bill@...).

      - The virus will not infect your computer unless you have opened the
      attachment.

      ============================
      Steps for cleaning the W32/Sobig.c@MM Virus ============================

      IF YOU HAVE OPENED THE INFECTED ATTACHMENT:

      1. If you do not already own one, download an updated Anti-Virus
      software package. These virus-scanning packages can be downloaded from:

      McAffee (http://software.mcafee.com/centers/download/default.asp)
      Norton Antivirus (http http://www.symantec.com/downloads/)

      NOTE: Even if you own a virus scanning software package, it is very
      important that you download the latest virus definition file so that
      your software can clean this new virus.

      2. Run your virus scanning software which will detect the
      W32/Sobig.c@MM Virus and offer to clean it from your system. Select the
      option that cleans it from your system.

      3. Read through the steps in the Surf Safe section on our customer
      support site to keep your computer safe. The Surf Safe section can be
      found at: http://rogers.home.com/help/content/how/surf_safe/

      UPDATE: Symantec Security Response has released a stand-alone tool
      which can remove the virus from your computer if you do not have an
      Anti-Virus Software package installed. The tool is available on
      Symantec's Website:
      http://securityresponse.symantec.com/avcenter/venc/data/w32.sobig.c.remo
      val.
      tool.html

      IF YOU HAVE RECEIVED THE EMAIL, BUT HAVE NOT OPENED THE INFECTED
      ATTACHMENT:

      1. Delete the Email Message.

      2. Empty your deleted Email folder.

      3. Update your existing Anti-Virus Software or purchase one of the
      packages listed above.

      4. Read through the steps in the Surf Safe section on our Customer
      Support site to keep your computer safe. The Surf Safe section can be
      found at: http://rogers.home.com/help/content/how/surf_safe/

      Please note that although our Network Security team monitors viruses on
      the Rogers network, we strongly recommend that you consistently scan
      your Email attachments and downloaded files to protect your personal
      computer, no matter how trusted the source. This advice applies to all
      Email messages, not just the one discussed in this message.

      Please rest assured that the Rogers Network Security Team will continue
      to monitor the situation.

      Thank you,
      Rogers Network Security
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