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Re: [ARRL-LOTW] "Trusted QSL" version 1.14 is available for beta testing

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  • Gary AL9A
    Thanks Robert. TQSL V1.14 now reinstalled and a new tq8 file just uploaded. Will check the status in the morning. 73, Gary AL9A ... From: Robert KC2YWE To:
    Message 1 of 107 , Apr 7, 2013
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      Thanks Robert.  TQSL V1.14 now reinstalled and a new tq8 file just uploaded.  Will check the status in the morning.
       
      73,
      Gary AL9A
       
      ----- Original Message -----
      Sent: April 07, 2013 8:18 PM
      Subject: Re: [ARRL-LOTW] "Trusted QSL" version 1.14 is available for beta testing

       

      On 4/8/2013 12:07 AM, Gary AL9A wrote:
      Oh boy, this is getting to be even more fun.  Went to Unistall and got this error message.  "C:\Program Files\TrustedQSL\unins000.dat does not exist.  Cannot uninstall."

      So really briefly, the problem is that when you did a "last known good" setting, it restored a registry backup. But that doesn't touch the files, so I think the files and the registry information pointing to them is just out of agreement.

      As a simple fix, go into C:\Program Files\TrustedQSL and delete everything in there. It's OK - your certificates and locations are stored somewhere else (we won't touch that). Then the 1.14 installer should run fine. The problem is that it's trying to run the uninstaller for 1.13, but it's failing (as you see when you do it manually) and so the installer gives up. If you delete all the files, it won't think it's installed and it should install normally. Afterwards, you should be able to uninstall and install it normally.

      73,
      -Robert, KC2YWE

    • Gary AL9A
      Thanks Robert. TQSL V1.14 now reinstalled and a new tq8 file just uploaded. Will check the status in the morning. 73, Gary AL9A ... From: Robert KC2YWE To:
      Message 107 of 107 , Apr 7, 2013
      • 0 Attachment
        Thanks Robert.  TQSL V1.14 now reinstalled and a new tq8 file just uploaded.  Will check the status in the morning.
         
        73,
        Gary AL9A
         
        ----- Original Message -----
        Sent: April 07, 2013 8:18 PM
        Subject: Re: [ARRL-LOTW] "Trusted QSL" version 1.14 is available for beta testing

         

        On 4/8/2013 12:07 AM, Gary AL9A wrote:
        Oh boy, this is getting to be even more fun.  Went to Unistall and got this error message.  "C:\Program Files\TrustedQSL\unins000.dat does not exist.  Cannot uninstall."

        So really briefly, the problem is that when you did a "last known good" setting, it restored a registry backup. But that doesn't touch the files, so I think the files and the registry information pointing to them is just out of agreement.

        As a simple fix, go into C:\Program Files\TrustedQSL and delete everything in there. It's OK - your certificates and locations are stored somewhere else (we won't touch that). Then the 1.14 installer should run fine. The problem is that it's trying to run the uninstaller for 1.13, but it's failing (as you see when you do it manually) and so the installer gives up. If you delete all the files, it won't think it's installed and it should install normally. Afterwards, you should be able to uninstall and install it normally.

        73,
        -Robert, KC2YWE

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