RE: [ARRL-LOTW] Processing Uploads
My upload just took 4 days to be processed.
Based on my e-mail exchg with LoTW Techs today, the "New Nornal" for processing Uploads is ~ 2 weeks! . . . despite what the non-info on the Homepage says. Below FYI is what I sent to the CEO and President of ARRL about this problem. You may or may not agree, but if agree, suggest that you do the same . . . they are supposed to work for us and that means Management and Leadership where I come from!
73, Alan K9MBQ
P.S. I have no confidence in either of
them since no response has been received! . . . and thus no confidence that LoTW will ever be fixed and functional.
Kay (Craigie) - Forwarded fyi and hopefully - action. The LoTW problem is not only
annoying, but suggest that the ARRL should be embarrassed in the international
community by the apparent length of the problem and inability of the HQ staff to
remedy. E-mails on the LoTW reflector are brutal.
Hope you can exercise some management support to get it fixed.
Alan Swinger K9MBQ
>From: Alan Swinger <awswinger@...><lotw-help@...>, LoTW Desk <sjackson2@...>
>Sent: Nov 24, 2012 6:28 PM
>Cc: AARC Members <aarc@...>, n2zz@..., LOTW Help
>Subject: LOTW Non-Response by ARRL!it is essentially inoperative on any useful basis, and has created a
>Dave - Don't know what you know about the current & ongoing Probs w/ LoTW, but
No-Confidence atmosphere by users. You and the other leadreship need to get on
this problem since it is world-wide and the League is the target for all who are
dissatisfied! Stand-by for a glut of members departing as a result . . . unless
you guys pay attention.
>I suggest that you put out a memo on the Web site about how and what your planis to fix LoTW if you want to keep members mollified!
>for thousands of Hams who use LoTW! If I was in charge, heads would roll and
>In Short - you have a Serious Problem that ARRL is not addressing adequately
people fired. If you are not doing that, you and the various Directors clearly
do not understand management and leadership . . . >
>Alan Swinger - K9MBQ
>Captain, US Navy (Ret)