Just a quick follow up:
I plan to tweak the letter based on your suggestions and have it
ready to mail by the end of the week. In the ideal world, a faxed
copy will reach my caseworker in Senator Gregg's Concord office by
Friday and the original, signed copy will reach the Senator's
Washington, DC office shortly after the holiday.
--- In email@example.com, "Kevin" <owcp2004@...> wrote:
> Dear Senator Gregg:
> We the undersigned are members of an online community of Returned
> Corps Volunteers, and most of us have or have had workers'
> claims with the U.S. Department of Labor. We are writing to you
> we are concerned about the treatment that we or our fellow members
> received from the Office of Workers' Compensation Programs, its
> subcontractor ACS, and the Peace Corps Office of Medical Services.
> are also concerned about inefficiencies in the federal workers'
> compensation system that result in delayed claims processing, lack
> continuity of claimant medical care, an inability or unwillingness
> respond to requests by claimants and to treat them with dignity and
> respect, etc., as well as poor management of millions of dollars of
> taxpayer funds.
> As you undoubtedly know, the Office of the Inspector General of the
> Peace Corps is "conducting a review of post-service applications by
> former Peace Corps staff and Volunteers for benefits under the
> Employees Compensation Act." While we are supportive of the
> General's efforts to varying degrees, we believe that a parallel
> investigation of the agencies involved in the provision of workers'
> compensation benefits to Returned Peace Corps Volunteers would
> weaknesses in the system that, if corrected, would better promote
> economy and efficiency and prevent waste, abuse, and fraud.
> would receive better service, and taxpayers would reap the benefits
> more efficient bureaucracy.
> Accordingly, we are asking you to consider requesting a Government
> Accountability Office study of how well the Office of Workers'
> Compensation Programs, ACS, and the Peace Corps Office of Medical
> Services meet the medical needs of Returned Peace Corps Volunteers
> are eligible for benefits under the Federal Employees Compensation
> because of injuries sustained or illnesses contracted during their
> of duty. We would like the study to include, but not necessarily be
> limited to, an evaluation of the following:
> 1. The commitment and progress on the part of the Office of Workers'
> Compensation Programs (OWCP) to honor its Pledge to Customers and
> implement its Mission and Vision statements.
> 2. The adequacy of the qualifications and training of OWCP claims
> examiners, supervisory personnel, managers, and executives.
> 3. The accuracy and timeliness with which OWCP adjudicates claims,
> OWCP and ACS make payments to claimants and their medical providers.
> 4. The degree to which OWCP provides proper oversight to ACS.
> 5. The relationships of OWCP with ACS and the Peace Corps Office of
> Medical Services (OMS), and whether those relationships are to the
> benefit or detriment of claimants.
> 6. Improvements, if any, that have been implemented by OWCP because
> recommendations contained in previous Government Accountability
> or Inspector General reports.
> 7. The performance and capability of OMS to assist claimants in
> dealings with OWCP, both immediately post-service and later if the
> In addition to a Government Accountability Office study, we would
> you to consider asking Peace Corps to appoint a person to act as an
> ombudsman or advocate for Returned Peace Corps Volunteers who
> problems in obtaining the post-service medical care to which they
> legally entitled.
> Thank you very much for your time and attention, and for
> requests. We look forward to your reply. If you have any questions
> need further information, please do not hesitate to contact us.
> On behalf of myself and the other persons whose names appear below.
> Kevin Clark
> 152 May Street
> Canaan, NH 03741
> [other signatories will appear here--name, city and state, email