On Tuesday, of this week, I recently set up & installed into a new
computer. I am owning a new one and being used to it... It is a DELL
Fortune enough, I have all the oldies, including e-mail, (latest
version, of course), ZoomText 7.11 (old version, I know!! But have a CD
of it.) And the ol' stuff that I use, that included Board files & My
Documents being restored... Anyway, everything worked perfectly as I
used the programs. ZoomText behaved very nicely with my new CPU and
also, I have a NEW Flat Panel screen, too! Flat Panel screen is also a
But, I got a really, really strange problem with ZoomText crashing when
I got an IM from two people. Three times from my best friend, a
female--Poor female friend got cut off from me twice but last one
crashed then dashed to BED! LOL.) And one from AOL System Msg due of two
connection that happened this morning... Anyway, when I hit shift-tab to
move the cursor up and I hit up arrow to mvoe the cursor to the top. It
suddenly crashed into ZoomText's pan to "Don't Send" button. I TRIED to
move the mouse pointer out but at first, it froze for a minute, then,
finally, it moves fine. I read an error, it said:
"ZoomText Xtra Level 1 has encountered a problem.
We are sorry about that."
There was 2 buttons:
"Send Bug," "Don't Send" so, I attempted to click "Don't Send" and it
disappeared. But I had to restart my CPU.
I've NEVER had the problem with the same ZoomText and AIM before on an
old CPU (DELL [paralyzed system] and an eMachine [loaned computer] with
a CRT monitor.)
I am running:
AIM 5.9 (Classic AOL Instant Messenger)
As a matter of fact, I run:
Trend Micro PC online
Two or three of DELL products
All of the last 4 programs I mentioned are a tray.
What do you think it can be the cause of this problem???
Oh, I forgot to tell you!!! My apologies. My new system is Windows XP
with 1 GB RAM, 500 GB Hard Drive.
Memory shouldn't be any problem, even with the hard drive, too. I have
plentiful of space! (455 GB, according to My Computer Detail!
Let me know what you think is causing the crash of ZoomText with AIM
5.9? Hey, I also tell you that I tried moving the cursor into my e-mail
client, NO CRASH!!! Wow! I haven't tried that on other program yet...
Let me know! Thanks,
Deaf-Blind Contact Center