Title: Remedy Developer
Security Clearance: None. US Citizen.
� Automate the manual routines/reports in use at the GDSC. Develop an application to pull data from Remedy using programming tools to design, run, and output our standard reports � Monthly, Weekly, and others identified. The program will be designed to run ad hoc reports.
� Applications will be easy to use and will not require other applications or software to run. Application will be user friendly and require little to no ongoing programming support. Completed documentation will be provided with the application.
� This portion of the task has been nearly completed. Company has used available talent to develop the automated reports using Access 2000, Word, and Excel. Complete documentation will be provided.
� Remedy 7.1 experience required. Provide Remedy technical support to eCRM technical team (Team is located in Crane, IN). Troubleshoot system errors and performance issues. Develop application modifications and customizations as requested. Conduct tests as required. Provide configuration change documentations.
� This requirement requires access to the Remedy Application, either locally in Crane, IN or via VPN. It will require CAC and PKI.
� Final deliverable would be full documentation of the Remedy 7.1 application to include all workflow, data element designs, etc. This improvement of automated workflow, improve reliability of workflow, etc
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