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UPDATE: Some Groups Not Receiving Email Messages
From February 28 about 2:30 p.m. (Pacific time) until March 1
about 11:15 a.m. some members of some groups were not receiving email.
Some members of some of these groups were able to see the posts on
their group archive on the Web, but were not receiving them via email.
Groups mail delivery is back to normal as of about 11:15 a.m. (Pacific
time). We now have more information about what caused this.
While we were working on an improvement to our email delivery
systems, email delivery was inadvertently suspended for some members
of some groups. This problem did not affect all Groups users.
Unfortunately, while messages posted to affected groups during this
time were saved to group archives, the messages cannot now be
delivered via email. If your group's archives are open to your members
(click here for more info about Archive settings), your members can
access the undelivered messages via the Web. If your group's archives
are not open to your members, you may want to suggest that your
members resend any messages they had sent between yesterday afternoon
and this morning, if they want to ensure they are read by other members.
Yesterday's work was part of our ongoing efforts to improve the
performance of Yahoo! Groups and was not supposed to involve any
downtime for users. The delivery glitch was the result of human error,
and because it only affected some members of some groups, it delayed
both our awareness of the problem and our efforts to resolve it. We
sincerely regret the inconvenience it may have caused.
The Yahoo! Groups Team
Tags: yg-alerts, groups
Thursday March 1, 2007 - 03:17pm (PST)
Some Groups Not Receiving Email Messages
We want to acknowledge the reports that not all groups are
receiving email. Some of these groups are seeing the posts on their
group archive on the Web, but not receiving them via email. This
problem has been difficult to diagnose, since it is affecting some
groups but not others.
Our engineers have been investigating the root cause since we
became aware of the problem last night. We will continue to work on
this and will keep you updated via the blog. In the meantime, we
appreciate your patience and apologize for the inconvenience.
The Yahoo! Groups Team