Lobster Sashimi to be served no More !
From: "guestrelations" <guestrelations@...>
Wed 31 Mar 2004 15:08:16 -0700
March 31, 2004
We have received your
calls. We have received your emails. We have
letters. SUSHISAMBA will no longer be serving live
sashimi. The change is taking place immediately and will be
all four of our locations on our new spring menus within the
SUSHISAMBA has always encouraged our guests to send us their
we attribute our ongoing success to our strong
relationship with our
customers. Most of the comments have praised us
for our sound concept that
focuses on great food, music and service.
However, this past week has been
flooded with communications voicing concerns
over the live lobster sashimi
featured on our menus.
As a direct
result, the dish will still feature lobster sashimi, but it will
no longer be
I want to be clear that our actions are the outcome of all
of the people
that called, emailed and wrote letters ~ those of you that took
the time out
of your day to communicate with us in a clear and honest
fashion. To you,
we have responded and we hope to continue to see you
at SUSHISAMBA. If you
haven¹t dined with us as of yet, we hope we
can serve you in the near
However, there are people that chose
to try to intimidate us. People who
placed harassing phone calls and
left messages calling our female managers
whores and prostitutes.
People that wrote and compared what we did to the
tragedy of 9/11.
Please know that this victory is not yours. Communication
is the key to
resolving all issues, and people who behave in such a manner
only stand in
the way of any possible success.
Again, we thank you for your time and
hope that you are pleased that we have
been able to resolve this issue in a
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