Did you program it with the same computer software you used to program a 996XT? I had the same problem with my 396XT reading 'BC346XT' and then I figured out that I accidentally used some of the settings from my BC346XT when programming my BCD396XT. If you are using FreeScan (like I was), go into Scanner > Setup Scanner Options... > General > Startup Message. You can change it from there. You can even put your name on it, like I did! :)
On Jan 19, 2013, at 12:11 PM, Patrick wrote:
> When I turn on my 396XT, the screen displays BCD996XT. Is this normal?
[Non-text portions of this message have been removed]