Hi folks,

The errors that Mona describes are classic to running Elluminate from behind
firewalls.

I am experienced with this but not an expert. However, I have learned that
there are three places where you must configure a proxy, in case your
firewall requires you to specify one.

One is in your browser under Tools / Options or Properties and so on
depending what browser you have, to connections and settings. There will be
a place to configure your LAN settings. Chances are if you are surfing the
Internet from where you are then your proxy details are there already, but
this is where you go to SEE and COPY them to your Elluminate browser.

In Elluminate it's under Session / Proxy configuration. There are a number
of choices. You need to give the name of your proxy server and it's port
(same as in the browser). You can experiment to see which setting works.
At my office it's working on HTTPS Proxy Server.

If it still doesn't work, you can go to your control panel and open your
Java console. There is another proxy setting here. Normally it's set to
use the same settings as indicated in your browser, but you can manually
enter the proxy details here as well. This has turned the trick for me in
the past.

If none of this works it's possible that your IT guardians have blocked the
ports that Elluminate wants to use. How long has it been since you treated
your IT specialist to a coffee?

Try these tricks and let us know how you get on,

Vance


On Jan 27, 2008 1:33 AM, jen_macarthur <jmca@...> wrote:

> Mona,
>
> I'm brand new to Elluminate, so I'm sorry, I don't really have any
> ideas for helping you to get in. Hopefully Buth does. Please listen
> to the session which has been posted on the wiki
> http://evo08esp.pbwiki.com/Recordings and hopefully you can join us
> next Saturday!
>
> Jen
>
>
> --- In web2_for_esp@yahoogroups.com <web2_for_esp%40yahoogroups.com>, Mona
> Bran <monabran@...> wrote:
> >
> > Dear all
> >
> > I have been trying for at least half an hour to join you in the
> Elluminate chatroom.. Unfortunately I stumble at the last step, the
> eleventh.. I can see the whiteboard while i am being authenticated
> but then I get the same response: Connection failed!!
> >
> > I am sure I have done the right thing at all steps because I have
> signed in and out several times and retook the steps.. :((
> >
> > Sorry I can't join you, I'm sure I'm missing out on interesting
> things.
> >
> > Mona
> >
> > Debra Lee <debraslee@...> wrote:
> To vote go to:
> > http://groups.yahoo.com/group/web2_for_esp/polls
> >
> > The Live Meeting will be with Jacinta Gascoigne who will be speaking
> > on Twitter: Micro Open Social Networking Tool: Rapid, Macro Social
> Impact!
> > A Journey of Intrigue and Fun.
> >
> > It will be a great talk, so please join us if you can. For the talk,
> > go to http://home.learningtimes.net/learningtimes?go=273662. You will
> > be asked to sign in, so make sure you are a member of
> > www.learningtimes.org first. It is free and easy to join (one of Week
> > 1's tasks).
> >
> > Vote! The vote will be posted tonight after 2400 GMT, so don't forget
> > to check your email late/early this evening/morning.
> >
> > Debby
> > for the Web 2.0 for ESP team
> >
> >
> >
> >
> >
> >
> > ---------------------------------
> > Be a better friend, newshound, and know-it-all with Yahoo! Mobile.
> Try it now.
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>


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