Volunteering Sector Communiqué

Review of Volunteering Australia Services

Many of you would be aware that the Australian Government through the Department
of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) has
undertaken a review of Volunteering Australia (VA) services to Government. The
Minister, The Hon. Jenny Macklin, and the Parliamentary Secretary for the
Voluntary Sector, Senator Ursula Stephens, have now advised VA of the outcome of
that review.

The Government has re-affirmed its financial support through the National
Secretariat Program (NSP) for VA as the national volunteering representative
body. In this role VA will continue to represent and support members and
maintain national networks; contribute to the development of government policies
that support the volunteering sector; and inform members and constituents about
Australian Government policies related to the volunteering sector.

The Australian Government through FaHCSIA will continue to provide financial
support for National Volunteer Week and The National Conference on Volunteering
in 2010.

In addition, the Government will continue funding for GoVolunteer as future
options for national volunteer registration are considered. VA will continue to
look at how GoVolunteer can meet the changing needs of stakeholders, and
opportunities to further develop the system and infrastructure will continue to
be explored.

The Minister has advised that VA will receive funding for the National Volunteer
Skills Centre (NVSC) until March 2010 to complete key training resources
currently under development. VA recognises the Federal Government's intention to
encourage good volunteer management practice in the sector and will continue to
develop and maintain our suite of training tools, including our key publication
The National Standards for Involving Volunteers in Not for Profit Organisations.
VA will look to partner with other organisations, including our Foundation
Members and State and Territory Government Offices of Volunteering, to continue
promoting good practice in volunteering and volunteer management.

VA believes that the review process validated the importance and relevance of a
national voice for the volunteering sector. With this renewed support from
Government, VA will be working closely with its members and all stakeholders to
enhance its capacity to consult with, represent and support the diverse
volunteering sector.

The funding announced by Minister Macklin and Senator Stephens will assist VA
achieve its fundamental objective to mobilise and support volunteers to help
others, particularly those most in need in our community.

Cary Pedicini
Chief Executive Officer
15 December 2009

Great project. Good example of innovative and crucial stuff for a volunteer
centre. Well done.
Hope goes very well.


--            Martin J Cowling
>> CEO
>> People First -Total Solutions
>>

>
> Here at Volunteering Tasmania we have recently announced a new project for
> 2010 that we are really excited about - the creation of a State of
> Volunteering Report.  This is something that we see as highly beneficial for
> our local volunteer sector. The research and consultation that we engage in to
> create the Report will be a fantastic way for VT to ensure that we are really
> up-to-date with what is happening in the sector that we represent and serve. I
> invite you to have a look at our Positioning Paper on this project and keep an
> eye on our progress via our webpage
> http://www.volunteeringtas.org.au/index.php?id=246
>
>
>
>
>>>



[Non-text portions of this message have been removed]

Well done Volunteering Tasmania!

How refreshing to have a peak body understand that research and capacity
building needs to happen in more areas than just recruiting volunteers and
providing a database.

As a peak body you already show an advanced understanding of issues that stand
in the way of developing good social policy for volunteering in Australia.

I look forward to reading the findings.

Sophia




________________________________
From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of megwbb
Sent: Monday, 14 December 2009 10:18 AM
To: ozvpm@yahoogroups.com
Subject: [OzVPM Newsgroup] New project launched by VolunteeringTasmania



Here at Volunteering Tasmania we have recently announced a new project for 2010
that we are really excited about - the creation of a State of Volunteering
Report. This is something that we see as highly beneficial for our local
volunteer sector. The research and consultation that we engage in to create the
Report will be a fantastic way for VT to ensure that we are really up-to-date
with what is happening in the sector that we represent and serve. I invite you
to have a look at our Positioning Paper on this project and keep an eye on our
progress via our webpage http://www.volunteeringtas.org.au/index.php?id=246





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[Non-text portions of this message have been removed]

Here at Volunteering Tasmania we have recently announced a new project for 2010
that we are really excited about - the creation of a State of Volunteering
Report.  This is something that we see as highly beneficial for our local
volunteer sector. The research and consultation that we engage in to create the
Report will be a fantastic way for VT to ensure that we are really up-to-date
with what is happening in the sector that we represent and serve. I invite you
to have a look at our Positioning Paper on this project and keep an eye on our
progress via our webpage http://www.volunteeringtas.org.au/index.php?id=246

National Survey of Volunteering Issues

The National Survey of Volunteering Issues 2009 has been released to coincide
with International Volunteer Day. The annual survey conducted by Volunteering
Australia provides an insight into the issues that affect volunteering in
Australia.

This year the survey attracted a record number of participants. More than 3,700
respondents took part ensuring a wide cross section of opinions was received
from individual volunteers, volunteer-involving organisations and companies with
employee volunteer programs.

Some key findings of the report included:

~ More than one third (36%) of volunteers reported they had not had any
recognition for their good work in the last month of their volunteering.

~ 'Knowing that my contribution would make a difference' is most important to
volunteers in their decision to volunteer (selected by 80% of volunteer
respondents).

~ 'Being accepted as a valuable team member', 'personal thank you' and 'feedback
about my contribution' are the most significant methods of recognition that
volunteer respondents reported made them feel valued as a volunteer.

~ 30% of organisations surveyed have not been able to access adequate
information about the protection of volunteers under occupational health and
safety legislation.

The report also found that costs of volunteering remains a significant impost
with 44% of volunteers who flagged this concern reporting that out of pocket
expenses affected their ability or desire to volunteer. The most common cost
problems were fuel (84.6%) and telephone charges (65.4%). Only 17% of volunteers
reported that their organisation offered full reimbursement of their out of
pocket expenses. 27% of organisations said that out of pocket expenses had a
negative impact on their ability to attract, recruit, train and retain
volunteers.

Volunteering Australia would like to thank everyone who participated in the
survey and the organisations who helped promote the survey to their members and
networks.

The full report can be downloaded from the Volunteering Australia website from
midday, 4 December 2009.

www.volunteeringaustralia.org/survey

Bernice I think the issue is more one of organisational accountability than that
of representation - Government managed NPO's and volunteer orgs as well as
businesses operating under the Corporations Act have specific requirements and
accountabilities in this area, however volunteer associations are not so
regulated or accountable. We may need some legislative change to drive this
need.

Don

-----Original Message-----
From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of Bernice
Sent: Thursday, 3 December 2009 11:49 AM
To: ozvpm@yahoogroups.com
Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
Managers of Vols

I agree.  That is why volunteer managers need a proactive national body to
represent them.

Bernice



From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of Don
Cameron
Sent: Thursday, December 03, 2009 5:44 AM
To: ozvpm@yahoogroups.com
Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
Managers of Vols





Hi Andy, Bernice,

Just by way of feedback - my original query and contact details were forwarded
to Volunteering Queensland 3x weeks ago however to date there has been no reply.

We have decided not to proceed further with scholarship enquiries however this
is still disappointing on several fronts, mostly because it again reinforces
that oft-heard criticism of volunteer associations - a lack of professionalism
when it comes to volunteer/constituent communications. It's not only potential
volunteers who are frustrated by poor organisational processes.

Don

-----Original Message-----
From: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com> 
[mailto:ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com> ] On Behalf Of
Don Cameron
Sent: Monday, 9 November 2009 6:36 AM
To: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com>
Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
Managers of Vols
Hi Bernice,

The original post was made here, and I thought if represented Vol QLD might like
to offer explanation here... it's all good PR for them and in their interests to
better explain the scholarship.

I'm sure my daughter will give them a call if she thinks it's worth further
investigation. I'm just being like any other Dad in looking out for her
interests :-)

Don



No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.709 / Virus Database: 270.14.89/2539 - Release Date: 12/02/09
05:32:00



[Non-text portions of this message have been removed]



------------------------------------

Yahoo! Groups Links

Hi Martin,

Andy sent this to Vol QLD on my behalf...

Don

-----Original Message-----
From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of
Martin J Cowling
Sent: Thursday, 3 December 2009 11:49 PM
To: ozvpm@yahoogroups.com
Subject: Re: {Disarmed} RE: [OzVPM Newsgroup] Press Release: Vol Qld
launches scholarship for Managers of Vols

Hi all
I have zapped this message across to Jelenko Dragisic, the CEO of
Volunteering Queensland as I know he would be concerned about this
experience.
It is a great initiative and I be interesting  to know what went wrong with
the responses. Don, do you know  specifically where you send the enquiry to?
I.e. Which email or form? Anyone else tried the system?
Thanks

--            Martin J Cowling
>> CEO
>> People First -Total Solutions
>>
>> Effective People, Better Organisations, Stronger Society
>>
>>
>> Telephone:
>> Australia: 1 300 781 357 (local call charge)
>> USA/Canada: 1 888 606 7387 (Toll free)
>> United Kingdom: 020 8133 7991
>> New Zealand:
>> Other International: +61 3 9016 3450
>>
>> www.pfts.com.au
>>
>> Everything about this email and its attachments, is only for the eyes and
>> ears of the person(s) to whom it has been addressed (i.e. the persons
whose
>> names appear in the "To" section of the email; however, those listed in
>> sections "CC" and "BCC" may also consider themselves included in the
>> addressee group!). In the event that there is no physical, emotional or
>> spiritual resemblance between you and the intended recipient(s), you have
>> been mistakenly or deliberately omitted from the addressee group, someone
>> has sent it to you, or you have pinched it. If you're not supposed to
have
>> access to this email, please do not forward it to others. Please delete
the
>> email and when done - please let us know of our error at
privacy@...
>> Oh, one more thing: views expressed in this message are those of the
>> individual sender, except where the sender specifically states them to be
>> the views of People First -Total Solutions. Thank you for reading and
>> understanding this - and have a good day!




On 3/12/09 6:43 AM, "Don Cameron" <donc@...> wrote:

>
>
>
>
>
> Hi Andy, Bernice,
>
> Just by way of feedback - my original query and contact details were
forwarded
> to Volunteering Queensland 3x weeks ago however to date there has been no
> reply.
>
> We have decided not to proceed further with scholarship enquiries however
this
> is still disappointing on several fronts, mostly because it again
reinforces
> that oft-heard criticism of volunteer associations - a lack of
professionalism
> when it comes to volunteer/constituent communications. It's not only
potential
> volunteers who are frustrated by poor organisational processes.
>
> Don
>
> -----Original Message-----
> From: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com>
> [mailto:ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com> ] On Behalf
Of
> Don Cameron
> Sent: Monday, 9 November 2009 6:36 AM
> To: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com>
> Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship
for
> Managers of Vols
> Hi Bernice,
>
> The original post was made here, and I thought if represented Vol QLD
might
> like to offer explanation here... it's all good PR for them and in their
> interests to better explain the scholarship.
>
> I'm sure my daughter will give them a call if she thinks it's worth
further
> investigation. I'm just being like any other Dad in looking out for her
> interests :-)
>
> Don
>
>
>
>
>>>



[Non-text portions of this message have been removed]



------------------------------------

Yahoo! Groups Links

Hi all

For anyone who is interested, a brief summary of some of the 2009  IVMDay
activities and achievements from around the world has now been compiled and can
be found on the OzVPM Home Page at www.ozvpm.com

Cheers
Andy Fryar
OzVPM

Hi all
I have zapped this message across to Jelenko Dragisic, the CEO of
Volunteering Queensland as I know he would be concerned about this
experience.
It is a great initiative and I be interesting  to know what went wrong with
the responses. Don, do you know  specifically where you send the enquiry to?
I.e. Which email or form? Anyone else tried the system?
Thanks

--            Martin J Cowling
>> CEO
>> People First -Total Solutions
>>
>> Effective People, Better Organisations, Stronger Society
>>
>>
>> Telephone:
>> Australia: 1 300 781 357 (local call charge)
>> USA/Canada: 1 888 606 7387 (Toll free)
>> United Kingdom: 020 8133 7991
>> New Zealand:
>> Other International: +61 3 9016 3450
>>
>> www.pfts.com.au
>>
>> Everything about this email and its attachments, is only for the eyes and
>> ears of the person(s) to whom it has been addressed (i.e. the persons whose
>> names appear in the "To" section of the email; however, those listed in
>> sections "CC" and "BCC" may also consider themselves included in the
>> addressee group!). In the event that there is no physical, emotional or
>> spiritual resemblance between you and the intended recipient(s), you have
>> been mistakenly or deliberately omitted from the addressee group, someone
>> has sent it to you, or you have pinched it. If you're not supposed to have
>> access to this email, please do not forward it to others. Please delete the
>> email and when done - please let us know of our error at privacy@...
>> Oh, one more thing: views expressed in this message are those of the
>> individual sender, except where the sender specifically states them to be
>> the views of People First -Total Solutions. Thank you for reading and
>> understanding this - and have a good day!




On 3/12/09 6:43 AM, "Don Cameron" <donc@...> wrote:

>
>
>
>
>
> Hi Andy, Bernice,
>
> Just by way of feedback - my original query and contact details were forwarded
> to Volunteering Queensland 3x weeks ago however to date there has been no
> reply.
>
> We have decided not to proceed further with scholarship enquiries however this
> is still disappointing on several fronts, mostly because it again reinforces
> that oft-heard criticism of volunteer associations - a lack of professionalism
> when it comes to volunteer/constituent communications. It's not only potential
> volunteers who are frustrated by poor organisational processes.
>
> Don
>
> -----Original Message-----
> From: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com>
> [mailto:ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com> ] On Behalf Of
> Don Cameron
> Sent: Monday, 9 November 2009 6:36 AM
> To: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com>
> Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
> Managers of Vols
> Hi Bernice,
>
> The original post was made here, and I thought if represented Vol QLD might
> like to offer explanation here... it's all good PR for them and in their
> interests to better explain the scholarship.
>
> I'm sure my daughter will give them a call if she thinks it's worth further
> investigation. I'm just being like any other Dad in looking out for her
> interests :-)
>
> Don
>
>
>
>
>>>



[Non-text portions of this message have been removed]

Hi all
Cross posting this from our sister group in England (UKVPM's)
It is yet another good example of what the UK are doing right in volunteerism at
the moment that we can all be learning from
Andy Fryar
OzVPM
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Greater London Volunteering

London's leading voice for volunteering

News Release: 5th December (UN International Volunteer Day)

Recession Boom for Volunteers: 2.5 Million Volunteers to Benefit from
Excellent Management

5th December marks the launch of London's Volunteer Management
Charter, the first of its kind across the UK. Over the past year 90% of
Volunteer Centres in the UK have had an increase in volunteering
enquiries. This is clearly evident in London with figures increasing by
over 600% in thef irst 6 months of 2009 compared to the same period in
2008 for Volunteer Centre Greenwich. Greater London Volunteering's
network aims to ensure that new volunteers resulting from the
recession's impact will find relevant, interesting andvaluable
opportunities.

The Charter has been developed by Greater London Volunteering in close
consultation with the London Volunteer Centre network. It gives clear
guidance to what makes for excellent volunteering experiences, and
provides assurance for volunteers looking to get involved in and support
London's communities.

Over 50 partner organisations have joined together to begin to respond
to the huge increase in demand for volunteering opportunities in the
capital.

Researchby YouthNet in 2009 evidenced the need for an increased supply
ofvolunteering opportunities. This is further echoed by The Institute of
Volunteering Research's findings in 2008 which identifies the need
to respond to the demand for volunteering with an improved supply of
quality opportunities and by strengthening the volunteering
infrastructure.

Working through the Volunteer Centre network across Greater London, the
Experts in Volunteering team will be reaching out to organisations of
all shapes and sizes over the next 3 years.

Quotes

Mayor of London, Boris Johnson:

"I welcome the London Volunteer Management Charter as an exciting
initiative that will continue to improve volunteering experiences in our
capital. Every hour donated by volunteers helps make London a more
civilised and pleasant place in which to work, visit and live. Earlier
this year we launched our volunteering website where there is an
abundance of volunteering opportunities. I would urge more people to get
out there and give it a go."

Sean Cobley, Chair, Association of Volunteer Managers:

"The Association of Volunteer Managers really welcomes initiatives
such as GLV's Charter of Good Practice which promote good volunteer
management,and help to highlight that volunteer involvement needs to be
planned and resourced properly. "

Editors notes

The Charter supports organisations to prepare and support volunteers,
and will be followed up with advice, training and referrals to develop
volunteering programmes.

The Charter has ten strands of good practice which are Equal
Opportunities, Expenses, Induction, Organisational Involvement, Personal
Development, Recruitment Process, Resolving Difficulties, Reward and
Recognition, Safe Volunteering Environment, and Support.

Volunteer Centres in London support at least 50,000 people, matching
them to nearly 10,000 voluntary and community groups. (IVR 2008)

By signing the Charter organisations are committing to developing the
strands above and will be offered a Volunteer Management Health Check,
where one of the Experts in Volunteering Team will draft an action plan
to look at areas where the organisation can improve.

The programme is as much about developing volunteer management from
scratch, as it is to recognising volunteer management practices that are
adhering to best practice.

The GLV Experts in Volunteering programme is funded by the Big Lottery
Fund to 2012, and is driven by the need to increase the supply of
quality volunteering opportunities for volunteers, whilst supporting
voluntary groups to deliver vital activities to local communities.

GLVacts as the regional umbrella body for regional volunteering
development agencies and Volunteer Centres, or their equivalent, to
influence, communicate, capacity-build and coordinate provision of
support for volunteers and volunteer-involving organisations.

For volunteering opportunities in London please visit the 'Volunteer
London' website at www.london.gov.uk/volunteer
<http://www.london.gov.uk/volunteer> .This website has been created to
make it easier for Londoners to find fantastic opportunities to lend a
helping hand in their communities. There is a wealth of detailed
information on a range of organisations to suit every interest such as
gardening, mentoring or caring for people, working with animals and
getting involved in sports and arts groups

Further information: www.expertsinvolunteering.org.uk
<http://www.expertsinvolunteering.org.uk/> or www.glv.org.uk
<http://www.glv.org.uk/>

Anne Layzell, Experts in Volunteering Development Manager

Greater London Volunteering

The Blackfriars Foundry, 156 Blackfriars Road, London SE1 8EN

Telephone: 020 7953 7317 | Email: anne@...
<mailto:anne@...>

07931588449

IVR research

London Volunteering Health Check- All fit for 2012

Hi all

We are pleased to let you know that information about the 2010 Retreat is now
available and bookings will immediately open for an exciting Retreat in March,
2010 in Adelaide.

The theme next year is:
Volunteer Management ~ What does it take?

Andy and Martin are back and joined this year international Faculty member Jayne
Cravens from the USA. We also have invited DJ Cronin from Queensland and Meg
Webb of Volunteering Tasmania to be our 2010 guest Faculty.

To download a brochure or book for next year's event visit www.vpmretreat.com.au

We are hoping for 21 graduates and 31 new people to join us, and hope to see you
there

Kind regards

Andy Fryar and Martin J Cowling

I agree.  That is why volunteer managers need a proactive national body to
represent them.

Bernice



From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of Don
Cameron
Sent: Thursday, December 03, 2009 5:44 AM
To: ozvpm@yahoogroups.com
Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
Managers of Vols





Hi Andy, Bernice,

Just by way of feedback - my original query and contact details were forwarded
to Volunteering Queensland 3x weeks ago however to date there has been no reply.

We have decided not to proceed further with scholarship enquiries however this
is still disappointing on several fronts, mostly because it again reinforces
that oft-heard criticism of volunteer associations - a lack of professionalism
when it comes to volunteer/constituent communications. It's not only potential
volunteers who are frustrated by poor organisational processes.

Don

-----Original Message-----
From: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com> 
[mailto:ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com> ] On Behalf Of
Don Cameron
Sent: Monday, 9 November 2009 6:36 AM
To: ozvpm@yahoogroups.com <mailto:ozvpm%40yahoogroups.com>
Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
Managers of Vols
Hi Bernice,

The original post was made here, and I thought if represented Vol QLD might like
to offer explanation here... it's all good PR for them and in their interests to
better explain the scholarship.

I'm sure my daughter will give them a call if she thinks it's worth further
investigation. I'm just being like any other Dad in looking out for her
interests :-)

Don



No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.709 / Virus Database: 270.14.89/2539 - Release Date: 12/02/09
05:32:00



[Non-text portions of this message have been removed]

Hi Andy, Bernice,

Just by way of feedback - my original query and contact details were forwarded
to Volunteering Queensland 3x weeks ago however to date there has been no reply.

We have decided not to proceed further with scholarship enquiries however this
is still disappointing on several fronts, mostly because it again reinforces
that oft-heard criticism of volunteer associations - a lack of professionalism
when it comes to volunteer/constituent communications. It's not only potential
volunteers who are frustrated by poor organisational processes.

Don



-----Original Message-----
From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of Don
Cameron
Sent: Monday, 9 November 2009 6:36 AM
To: ozvpm@yahoogroups.com
Subject: RE: [OzVPM Newsgroup] Press Release: Vol Qld launches scholarship for
Managers of Vols
Hi Bernice,

The original post was made here, and I thought if represented Vol QLD might like
to offer explanation here... it's all good PR for them and in their interests to
better explain the scholarship.

I'm sure my daughter will give them a call if she thinks it's worth further
investigation. I'm just being like any other Dad in looking out for her
interests :-)

Don

³it screams lack of priority in response to an organisations volunteer
management principals and practices ³

Sophia, In essence that's it. Something we talk about in our training

--            Martin J Cowling
>> CEO
>> People First -Total Solutions
>>
>> Effective People, Better Organisations, Stronger Society
>>
>>

Suggest contacting Volunteer Australia or state centre?


On 2/12/09 11:48 AM, "Andy Fryar (OzVPM Administration)" <andy@...>
wrote:

>
>
>
>
>
> Oh OK then
>
> If anyone else in the group has any knowledge of this initiative I'd
> love to learn more
>
> Cheers
> Andy Fryar
> OzVPM
>
> Martin J Cowling wrote:
>> >
>> >
>> > no
>> >
>> > On 2/12/09 11:11 AM, "Andy Fryar (OzVPM Administration)"
>> > <andy@... <mailto:andy%40ozvpm.com>  <mailto:andy%40ozvpm.com>>
>> > wrote:
>> >
>>> > >
>>> > > Hi Martin
>>> > >
>>> > > It all sounds as though it was very interesting - I am sorry I was not
>>> > > able to get there, so thanks for sharing this feedback with the group
>>> > >
>>> > > As a Board member with a regional Volunteer Centre I am interested to
>>> > > learn more about what was said regarding "a major restructure of the
>>> > > relationship between
>>> > > Volunteering Australia, the state centres and local volunteer centres".
>>> > >
>>> > > Was this expanded upon in the report at all?
>>> > > Do you have any additional information?
>>> > >
>>> > > Thanks
>>> > > Andy Fryar
>>> > > OzVPM
>>> > >
>>> > > Martin J Cowling wrote:
>>>>> > >> >
>>>>> > >> >
>>>>> > >> >
>>>>> > >> > I was just at the International Association for Volunteer Effort
>> > 12th Asia
>>>>> > >> > Pacific Conference in Kaohsiung, Taiwan. There were five
>>>>> representing
>>>>> > >> > Australia:
>>>>> > >> >
>> >
>> > [Non-text portions of this message have been removed]
>> >
>> >



[Non-text portions of this message have been removed]

Yes, that's definitely one reason
Could you imagine a potential donor of cash not getting a response to their
cash donation. Why do we treat time differently?

--            Martin J Cowling
>> CEO
>> People First -Total Solutions



On 2/12/09 11:47 AM, "Raelene Harding" <rmitchell@...> wrote:

> This is a most unfortunate situation for any potential volunteer. May I
> suggest that perhaps there is no succession planning to the Volunteer
> Managment/Coordinator role whilst absent due to leave
> Rae Harding
> Jamestown
>
> [Non-text portions of this message have been removed]
>
>
>
>
>>>



[Non-text portions of this message have been removed]

Yes, but this would not account for the 70% (according to Martin's survey) of
organisations that never respond to potential volunteer enquiries?

We publish an SLA monthly, to our executive, which states we respond to all
volunteer enquiries within 24 working hours.

I agree with Kerry, it screams lack of priority in response to an organisations
volunteer management principals and practices.

Sophia


________________________________
From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of Raelene
Harding
Sent: Wednesday, 2 December 2009 10:48 AM
To: ozvpm@yahoogroups.com
Subject: [OzVPM Newsgroup] Plea of a Potential Volunteer



This is a most unfortunate situation for any potential volunteer. May I suggest
that perhaps there is no succession planning to the Volunteer
Managment/Coordinator role whilst absent due to leave
Rae Harding
Jamestown

[Non-text portions of this message have been removed]





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[Non-text portions of this message have been removed]

Martin J Cowling <martin@...> wrote:

> Further to that, many of you will know the research we do
> annually to find the response rate to volunteer enquries:
>
> 70% never reply to a potential volunteer,.....a scary
> statistic backed up by volunteer centres we talk to
> 30% reply
> 0% in 48 hours

And now you know, if you didn't already, any time a corporation or government
proudly and loudly announces a new, aggressive campaign to encourage more people
to volunteer...

And my husband's frustrating attempts to try to be a volunteer firefighter in
the USA lead to these blogs-o-mine in October:

"How easy is it to volunteer at your organization?"
http://blogs.forumer.com/jcravens/&thisy=2009&thism=09&thisd=30

"What really happens when someone wants to volunteer with you?"
http://blogs.forumer.com/jcravens/&thisy=2009&thism=10&thisd=2

These numbers are just sad.

<><><><><><><><><><><><><><><><><>
Ms. Jayne Cravens MSc
Portland, Oregon

http://www.coyotecommunications.com

www.ivisit.com id: jcravens.4947
<><><><><><><><><><><><><><><><><>

I wish more people would post about volunteer management-related workshops and
conferences they attend! I think it's really helpful!

Martin, what topic did you and Erin present on? (oops, just ended a sentence
with a preposition)

Martin, and anyone who was there, what workshops did you yourself find most
interesting?

And for anyone -- what does IAVE mean to you? How have you found it
useful/relevant to your work? Is anyone from IAVE on UKVPMs or OZVPM?


<><><><><><><><><><><><><><><><><>
Ms. Jayne Cravens MSc
Portland, Oregon

http://www.coyotecommunications.com

www.ivisit.com id: jcravens.4947
<><><><><><><><><><><><><><><><><>

This is a most unfortunate situation for any potential volunteer. May I suggest
that perhaps there is no succession planning to the Volunteer
Managment/Coordinator role whilst absent due to leave
Rae Harding
Jamestown

[Non-text portions of this message have been removed]

Oh OK then

If anyone else in the group has any knowledge of this initiative I'd
love to learn more

Cheers
Andy Fryar
OzVPM


Martin J Cowling wrote:
>
>
> no
>
> On 2/12/09 11:11 AM, "Andy Fryar (OzVPM Administration)"
> <andy@... <mailto:andy%40ozvpm.com>>
> wrote:
>
> >
> > Hi Martin
> >
> > It all sounds as though it was very interesting - I am sorry I was not
> > able to get there, so thanks for sharing this feedback with the group
> >
> > As a Board member with a regional Volunteer Centre I am interested to
> > learn more about what was said regarding "a major restructure of the
> > relationship between
> > Volunteering Australia, the state centres and local volunteer centres".
> >
> > Was this expanded upon in the report at all?
> > Do you have any additional information?
> >
> > Thanks
> > Andy Fryar
> > OzVPM
> >
> > Martin J Cowling wrote:
> >> >
> >> >
> >> >
> >> > I was just at the International Association for Volunteer Effort
> 12th Asia
> >> > Pacific Conference in Kaohsiung, Taiwan. There were five representing
> >> > Australia:
> >> >
>
> [Non-text portions of this message have been removed]
>
>

--
Andy Fryar
Director & Founder
     ~ OzVPM ~
Ph: 0413 515 851
email: andy@...
Website: www.ozvpm.com

Be sure to visit our bookstore at www.ozvpmbookstore.com



[Non-text portions of this message have been removed]

no


On 2/12/09 11:11 AM, "Andy Fryar (OzVPM Administration)" <andy@...>
wrote:


>
> Hi Martin
>
> It all sounds as though it was very interesting - I am sorry I was not
> able to get there, so thanks  for sharing this feedback with the group
>
> As a Board member with a regional Volunteer Centre I am interested to
> learn more about what was said regarding "a major restructure of the
> relationship between
> Volunteering Australia, the state centres and local volunteer centres".
>
> Was this expanded upon in the report at all?
> Do you have any additional information?
>
> Thanks
> Andy Fryar
> OzVPM
>
> Martin J Cowling wrote:
>> >
>> >
>> >
>> > I was just at the International Association for Volunteer Effort 12th Asia
>> > Pacific Conference in Kaohsiung, Taiwan. There were five representing
>> > Australia:
>> >



[Non-text portions of this message have been removed]

Further to that, many of you will know the research we do annually to find
the response rate to volunteer enquries:

70% never reply to a potential volunteer,.....a scary statistic backed up by
volunteer centres we talk to
30% reply
0% in 48 hours

--            Martin J Cowling
>> CEO
>> People First -Total Solutions
>>
>> Effective People, Better Organisations, Stronger Society
>>
>>
>> Telephone:
>> Australia: 1 300 781 357 (local call charge)
>>
>>
>> www.pfts.com.au
>>
>> Everything about this email and its attachments, is only for the eyes and
>> ears of the person(s) to whom it has been addressed (i.e. the persons whose
>> names appear in the "To" section of the email; however, those listed in
>> sections "CC" and "BCC" may also consider themselves included in the
>> addressee group!). In the event that there is no physical, emotional or
>> spiritual resemblance between you and the intended recipient(s), you have
>> been mistakenly or deliberately omitted from the addressee group, someone
>> has sent it to you, or you have pinched it. If you're not supposed to have
>> access to this email, please do not forward it to others. Please delete the
>> email and when done - please let us know of our error at privacy@...
>> Oh, one more thing: views expressed in this message are those of the
>> individual sender, except where the sender specifically states them to be
>> the views of People First -Total Solutions. Thank you for reading and
>> understanding this - and have a good day!





On 2/12/09 9:03 AM, "keszea" <keszea@...> wrote:

>
>
>
>
>
> Hello All
>
> For a long time now I have been talking about a quick response time to
> inquiries from potential volunteers in my training sessions. In my consultancy
> role I sometimes write Volunteer Engagement Policies for oganisations. In the
> Volunteer Inquiry Policy I will often write a clause saying volunteers will
> receive a reply and/or information within 24 hours. At times some
> organisations extend that a little - but no more than a week (extend
> especially if the Volunteer Manager works part time).
>
> About a month ago I applied by email to be a volunteer. I have not received a
> reply. Due to work travel I can not be a reliable on site volunteer. I already
> do online volunteering but this was a more hands on role but something I could
> undertake no matter where I am.
>
> Since there is no acknowledgement of my email do I keep trying - because if
> they haven't replied to my initial inquiry what does that say about their
> volunteer management practices? So please always reply as quickly as possible
> to an inquiry or your organisation will be losing some credibility in the
> community as not respecting potential volunteers.
>
> Reply to a volunteer today - to celebrate International Volunteer Day early!
>
> Cheers
>
> Kerrie Spinks
> People First -Total Solutions
>
>
>
>
>>>



[Non-text portions of this message have been removed]

Hi Martin

It all sounds as though it was very interesting - I am sorry I was not
able to get there, so thanks  for sharing this feedback with the group

As a Board member with a regional Volunteer Centre I am interested to
learn more about what was said regarding "a major restructure of the
relationship between
Volunteering Australia, the state centres and local volunteer centres".

Was this expanded upon in the report at all?
Do you have any additional information?

Thanks
Andy Fryar
OzVPM


Martin J Cowling wrote:
>
>
>
> I was just at the International Association for Volunteer Effort 12th Asia
> Pacific Conference in Kaohsiung, Taiwan. There were five representing
> Australia:
>

--
Andy Fryar
Director & Founder
     ~ OzVPM ~
Ph: 0413 515 851
email: andy@...
Website: www.ozvpm.com

Be sure to visit our bookstore at www.ozvpmbookstore.com



[Non-text portions of this message have been removed]

Hello All

For a long time now I have been talking about a quick response time to inquiries
from potential volunteers in my training sessions. In my consultancy role I
sometimes write Volunteer Engagement Policies for oganisations. In the Volunteer
Inquiry Policy I will often write a clause saying volunteers will receive a
reply and/or information within 24 hours. At times some organisations extend
that a little - but no more than a week (extend especially if the Volunteer
Manager works part time).

About a month ago I applied by email to be a volunteer. I have not received a
reply. Due to work travel I can not be a reliable on site volunteer. I already
do online volunteering but this was a more hands on role but something I could
undertake no matter where I am.

Since there is no acknowledgement of my email do I keep trying - because if they
haven't replied to my initial inquiry what does that say about their volunteer
management practices? So please always reply as quickly as possible to an
inquiry or your organisation will be losing some credibility in the community as
not respecting potential volunteers.

Reply to a volunteer today - to celebrate International Volunteer Day early!

Cheers

Kerrie Spinks
People First -Total Solutions

I was just at the International Association for Volunteer Effort 12th Asia
Pacific Conference in Kaohsiung, Taiwan. There were five representing
Australia:

* Kylee Bates ex Deputy CEO of Volunteering Australia who represents
Australia on the IAVE Board
* Cary Pedicini. Current Chief Executive Officer. Volunteering Australia .
VA are the in country representative of IAVE in Australia
* Anne Franzi Ford, Manager of. Volunteer Services - Peter MacCallum. Cancer
Centre and Retreat Graduate
* Judith Miralles  from Judith Miralles & Associates
* Myself, Martin J Cowling, People First-Total Solutions

All of the Aussies made at least one presentation through the conference.

There were delegates from many countries in the region...more on the Asian
side then Pacific: I met or reconnected with people from Australia,
Bangladesh Canada, Fiji,  India, Korea (120 delegates!), Lebanon (they are
officially considered part of Asia), Singapore, Taiwan, Thailand, USA, Sri
Lanka,. The CEO of Volunteering Ireland also came along!

The Conference started on the Thursday evening with a very upbeat and fun
night with food, local dance and mostly short speeches. The flags of the
countries represented were marched in.

There were two days of plenary and workshops. These were  translated but
these could be difficult. In addition quality of the workshops was quite
mixed. I went to an interesting session in mandarin on volunteer motivation.
It was very difficult to follow, however due to translating issues.

I tried to take the lessons learnt from that when I presenting with Erin
Barnhart from Idealist in the USA and we were being translated. They sent
four translators in my room when I was presenting. Winder what  that meant?
We got great feedback, however, and people laughed in multiple accents when
we included light hearted moments!

  On the Sunday, field trips to different projects were organised.

On the Friday evening, we went out as small groups of delegates to different
(and yummy) restaurants around the city. While fun, we also engaged in some
very good learning's and discussion.

Nine of the countries represented gave reports about their work including
Volunteering Australia. Thailand talked about the impact the Tsunami has had
on volunteering and developments since. Singapore noted that they have
significantly raised their volunteering rates. Lebanon is organising the
first Arab world conference to share what's going on in that part of the
world.

Australia noted the impact of the bushfires and the spontaneous rise of
volunteers that arose in the wake of the fires.  Other achievements:
*  the Federal government  working on a national agenda for volunteering
* the National Conference in 2008
* the establishment of the Volunteer Research Agenda Advisory Group
* qualifications for managers of volunteers

2010 for Volunteering Australia it was reported, includes National
Volunteers week 10-16 May,  the  national conference 27 - 29 October 2010
in Melbourne and a major restructure of the relationship between
Volunteering Australia, the state centres and local volunteer centres.

Singapore will be hosting the 2011 World Volunteerism Conference in January
2010 and I know they will do a great job. If you can get a cheap (and
hopefully tax deductible airfare), think about going!

Ps Pictures of me at the conference are on my FaceBook!!


--            Martin J Cowling
>> CEO
>> People First -Total Solutions
>>
>> Effective People, Better Organisations, Stronger Society
>>
>>
>> Telephone:
>> Australia: 1 300 781 357 (local call charge)
>>
>> www.pfts.com.au
>>
>> Everything about this email and its attachments, is only for the eyes and
>> ears of the person(s) to whom it has been addressed (i.e. the persons whose
>> names appear in the "To" section of the email; however, those listed in
>> sections "CC" and "BCC" may also consider themselves included in the
>> addressee group!). In the event that there is no physical, emotional or
>> spiritual resemblance between you and the intended recipient(s), you have
>> been mistakenly or deliberately omitted from the addressee group, someone
>> has sent it to you, or you have pinched it. If you're not supposed to have
>> access to this email, please do not forward it to others. Please delete the
>> email and when done - please let us know of our error at privacy@...
>> Oh, one more thing: views expressed in this message are those of the
>> individual sender, except where the sender specifically states them to be
>> the views of People First -Total Solutions. Thank you for reading and
>> understanding this - and have a good day!





[Non-text portions of this message have been removed]

Hi Andy,  I tried to send this through to the ozvpm but I am not sure why it
wont deliver the message…would you mind posting on my behalf.
Thaks
Leticia
~~~~~~~~~~~~~~
HI Don & DJ,

I agree with Don that VM are being well represented in the committee.  AAVA have
not been approached by the Senator or the department but we have been and are
being consulted by a few of the people that are on the committee.  So whilst we
don't have our name in lights I can assure you we are being consulted and our
opinions are being considered.  I am meeting with and having lunch with the
Senator on Friday so I will be having further discussions with her then.

Leticia Vargas
President
Australasian Association of Volunteer Administrators (AAVA)

Hi  Diarmuid,

May I suggest that volunteer management as a profession is very well
represented on the advisory group by a number of highly credentialed and
experienced individuals - if however you are concerned that your association
is not represented, (along with the thousands of others), why don't you
approach a few of the advisory group members and see if they wish to join?

Cheers, Don



-----Original Message-----
From: ozvpm@yahoogroups.com [mailto:ozvpm@yahoogroups.com] On Behalf Of
Cronin, Diarmuid
Sent: Monday, 30 November 2009 10:26 AM
To: ozvpm@yahoogroups.com
Subject: [OzVPM Newsgroup] Compare and Contrast: Support for Volunteer
Management

Hi all



Firstly some news form the UK




Bursaries fund for volunteer managers


By Kaye Wiggins, Third Sector Online, 26 November 2009

Office of the Third Sector will provide money for training and best practice
work

The Office of the Third Sector
<http://www.cabinetoffice.gov.uk/third_sector.aspx>  has announced that £1m
in bursaries for volunteer managers will be available from April next year.

The bursary fund is the latest part of the OTS's £3m volunteer management
fund, announced in May, which will be made available to charities and
volunteering organisations.

The £1m fund will support training for volunteer managers who coordinate
day-to-day volunteering activities as well as for people involved in
volunteer management strategy.

Infrastructure body Capacitybuilders <http://www.capacitybuilders.org.uk/> ,
which is distributing grants from the fund, has invited expressions of
interest.

Angela Smith, Minister for the Third Sector, said: "This programme will
enable volunteer managers to be better connected to existing support, share
knowledge effectively and raise awareness of the benefits of good volunteer
management."







Secondly I ask us to  now take a look at the Volunteering Policy Advisory
Group appointed and chaired by Parliamentary Secretary for Social Inclusion
and the Voluntary Sector.



According to a recent report their first meeting discussed
* the critical role that volunteering plays in encouraging an inclusive and
engaged community;
* ensuring the structures and regulatory environment that support
volunteering are appropriate;
* the importance of taking a whole-of-person approach to volunteering that
recognises the diversity of skills and experiences people have the offer;
* strategies to attract younger generations to the benefits of volunteering
in response to the ageing of the population;
* the need to change perceptions of the 'traditional volunteer' and to
challenge existing stereotypes of who volunteers and what is meant by
volunteering;
* the need for more research into volunteering and to better understand
Australia's past volunteering history; and
* the need to recognise and celebrate the contribution of volunteers.



I ask where is the discussion on the value of strengthening and supporting
volunteer management?  While I absolutely applaud some of the discussion
points above I do want to reiterate my concern that Volunteer Management is
not being represented or heard. That is to say that there is no
representative from the Australasian Association of Volunteer Administrators
on board this group as I have pointed out before.



I believe that my profession is not being represented on the Volunteering
Policy Advisory Group. This after all is a group with the agenda of guiding
Australia's vision for volunteering to 2021. I cannot accept the view, as
stated by some on this forum, that Volunteer Management is well represented
on this group due to the fact that some on the group have experience of
Volunteer Management. Those who hold this view are missing my point. And
that is that the Volunteer Management sector must have their unique voice
represented. This was the ideal opportunity to demonstrate that effective
and forward thinking Volunteer Management is critical to the advancement of
volunteering in our nation. Even if others don't hold this view, it is a
view that should be represented. However we have missed this opportunity. I
once again ask AAVA why they are not at the table??????



From my observations the UKs Association of Volunteer managers seems to have
a bigger say and indeed impact on the volunteering sector there. They appear
to collaborate well with their peak body Volunteering England and with
Government. I have seen them consulted by media when certain issues have
arisen.  Another example is that Volunteering England is to open an enquiry
into the rights of volunteers next month. Volunteer managers will be
represented at this enquiry by the chair of their association. This is just
one example of how proper collaboration can work!



I of course write as an individual Volunteer Manager and as such the views
expressed here are mine and mine alone!   I'd love to know if you share my
view or if you take a different viewpoint?



Cheers



DJ Cronin

Volunteer Manager

Brisbane







































..

































.














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distribution, forwarding, printing or copying of the message
and any attached files is strictly prohibited. If you have
received this e-mail message in error please immediately
advise the sender by return e-mail, or telephone, listed below.
You must destroy the original transmission and its contents.
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This communication should not be copied or disseminated
without permission.
------------------------------------------------------------------------



[Non-text portions of this message have been removed]



------------------------------------

Yahoo! Groups Links

Hi all



Firstly some news form the UK




Bursaries fund for volunteer managers


By Kaye Wiggins, Third Sector Online, 26 November 2009

Office of the Third Sector will provide money for training and best practice
work

The Office of the Third Sector
<http://www.cabinetoffice.gov.uk/third_sector.aspx>  has announced that £1m in
bursaries for volunteer managers will be available from April next year.

The bursary fund is the latest part of the OTS's £3m volunteer management fund,
announced in May, which will be made available to charities and volunteering
organisations.

The £1m fund will support training for volunteer managers who coordinate
day-to-day volunteering activities as well as for people involved in volunteer
management strategy.

Infrastructure body Capacitybuilders <http://www.capacitybuilders.org.uk/> ,
which is distributing grants from the fund, has invited expressions of interest.

Angela Smith, Minister for the Third Sector, said: "This programme will enable
volunteer managers to be better connected to existing support, share knowledge
effectively and raise awareness of the benefits of good volunteer management."







Secondly I ask us to  now take a look at the Volunteering Policy Advisory Group
appointed and chaired by Parliamentary Secretary for Social Inclusion and the
Voluntary Sector.



According to a recent report their first meeting discussed
* the critical role that volunteering plays in encouraging an inclusive and
engaged community;
* ensuring the structures and regulatory environment that support volunteering
are appropriate;
* the importance of taking a whole-of-person approach to volunteering that
recognises the diversity of skills and experiences people have the offer;
* strategies to attract younger generations to the benefits of volunteering in
response to the ageing of the population;
* the need to change perceptions of the 'traditional volunteer' and to challenge
existing stereotypes of who volunteers and what is meant by volunteering;
* the need for more research into volunteering and to better understand
Australia's past volunteering history; and
* the need to recognise and celebrate the contribution of volunteers.



I ask where is the discussion on the value of strengthening and supporting
volunteer management?  While I absolutely applaud some of the discussion points
above I do want to reiterate my concern that Volunteer Management is not being
represented or heard. That is to say that there is no representative from the
Australasian Association of Volunteer Administrators on board this group as I
have pointed out before.



I believe that my profession is not being represented on the Volunteering Policy
Advisory Group. This after all is a group with the agenda of guiding Australia's
vision for volunteering to 2021. I cannot accept the view, as stated by some on
this forum, that Volunteer Management is well represented on this group due to
the fact that some on the group have experience of Volunteer Management. Those
who hold this view are missing my point. And that is that the Volunteer
Management sector must have their unique voice represented. This was the ideal
opportunity to demonstrate that effective and forward thinking Volunteer
Management is critical to the advancement of volunteering in our nation. Even if
others don't hold this view, it is a view that should be represented. However we
have missed this opportunity. I once again ask AAVA why they are not at the
table??????



From my observations the UKs Association of Volunteer managers seems to have a
bigger say and indeed impact on the volunteering sector there. They appear to
collaborate well with their peak body Volunteering England and with Government.
I have seen them consulted by media when certain issues have arisen.  Another
example is that Volunteering England is to open an enquiry into the rights of
volunteers next month. Volunteer managers will be represented at this enquiry by
the chair of their association. This is just one example of how proper
collaboration can work!



I of course write as an individual Volunteer Manager and as such the views
expressed here are mine and mine alone!   I'd love to know if you share my view
or if you take a different viewpoint?



Cheers



DJ Cronin

Volunteer Manager

Brisbane







































..

































.














NOTICE: CONFIDENTIAL COMMUNICATION
This e-mail message and any accompanying files may contain
information that is confidential and subject to privilege. If you
are not the intended recipient, and have received the e-mail
in error, you are notified that any use, dissemination,
distribution, forwarding, printing or copying of the message
and any attached files is strictly prohibited. If you have
received this e-mail message in error please immediately
advise the sender by return e-mail, or telephone, listed below.
You must destroy the original transmission and its contents.
Any views expressed within this communication are those of
the individual sender, except where the sender specifically
states them to be the views of Ramsay Health Care.
This communication should not be copied or disseminated
without permission.
------------------------------------------------------------------------



[Non-text portions of this message have been removed]

A lot of truth here in this article. Share many similar concerns with some
things I see in Australia


--            Martin J Cowling
>> CEO
>> People First -Total Solutions


On 18/11/09 6:40 PM, "andy_fryar" <andy@...> wrote:

> This is an article from a Canadian paper (the Star) which was brought to my
> attention by the President of Vol Canada. While IMO it is written from a
> slightly biased viewpoint, I think it highlights the mindset of some people in
> our communities and again draws attention for the need of non profits to have
> sound volunteer management pracrices and personnel in place. Interested in
> your opinions.
>
> If you'd like to see the original article (with associated posted comments)
> visit - http://www.thestar.com/comment/article/725702#comments
>
> Andy Fryar
> OzVPM
> ~~~~~~~~~~~~~~~~~~~~
>
> All dressed up and nowhere to volunteer
>
> By Carol Goar
>
> In just over a year, Canada will start experiencing the largest wave of
> retirements in its history. By the time it ends in 2029, a third of the
> workforce will be gone.